Irma Medina v. ReliaStar Life Insurance Company

District Court, E.D. California·Decided June 2, 2026·No. 1:26-cv-00102·Unknown

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF CALIFORNIA

IRMA MEDINA, Case No. 1:26-cv-00102-KES-SAB

Plaintiff, FINDINGS AND RECOMMENDATIONS RECOMMENDING GRANTING IN PART v. AND DENYING IN PART DEFENDANT’S MOTION TO DISMISS COMPANY, (ECF No. 8) Defendant. OBJECTIONS DUE WITHIN FOURTEEN Pending before the Court is the motion to dismiss for failure to state a claim filed by Defendant ReliaStar Life Insurance Company. The Court held a hearing on May 27, 2026. Robert Rosati, Esq., appeared on behalf of Plaintiff. Jason James, Esq., appeared on behalf of Defendant. Having considered the moving papers and arguments by counsel, as well as the Court’s file, the Court issues the following findings and recommendations recommending granting in part and denying in part Defendant’s motion. I. BACKGROUND Plaintiff Irma Medina (“Plaintiff”) was formerly employed by Kaweah Health Care District as a Registered Nurse. (ECF No. 1, ¶¶ 8-9.) In that capacity she alleges she was a third- party beneficiary of the group Long Term Disability (“LTD”) Policy issued by Defendant ReliaStar Life Insurance Company (“Defendant”) to her employer. (Id. at ¶¶ 5.A., 10, 11, 15.) Plaintiff paid 79% of the premium post-tax for her LTD benefits. (Id. at ¶ 16.) In the course of Plaintiff’s employment she alleges was exposed to COVID-19, developed “long COVID,” and in conjunction with other conditions, became disabled from working. (Id. at ¶¶ 5.A, 18.) Plaintiff made a claim for LTD benefits from Defendant. (Id. at ¶¶ 5.A, 19.) Defendant approved payment of LTD benefits and paid those benefits for three years. (Id. at ¶ 5.B.) When Defendant initially approved Plaintiff’s LTD benefits, Plaintiff states it instructed her to sign an “Agreement Concerning Benefits;” Plaintiff alleges this Agreement is null and void, was an improper attempt to amend the Policy, lacked consideration, and contained an illegal provision purporting to authorize Defendant to impose a constructive trust on Plaintiff’s Social Security, Workers’ Compensation and pension benefits. (Id. at ¶¶ 20-22, 53, 64.C., 69.H.) Plaintiff agrees that Defendant’s decision to pay Medina LTD benefits for those three years is not at issue in this suit. (Id. at ¶ 5.A.) But after payment of benefits for three years, Plaintiff notes that the Policy’s definition of “disabled” changes from the insured’s incapacity to perform her usual occupation to the insured’s incapacity to perform any occupation, which must be evaluated, “in light of [the employee’s] age, education, training, experience, station in life, and physical and mental capacity . . .” (Id. at ¶ 5.B., citing ECF No. 1-3, Monthly Income Disability Insurance Plan, p. 13/27.) Plaintiff alleges Defendant engaged in a bad faith investigation of Plaintiff’s LTD claim, after it paid Plaintiff three years of benefits, leading to Defendant’s determination to terminate Plaintiff’s LTD benefits by letter dated September 24, 2024. (Id. at ¶ 5.B.) Plaintiff’s claim was assigned to Heather Chapman (“Chapman”), a Senior Case Manager. Plaintiff believes Chapman is employed by Defendant’s third-party administrator, Fullscope RMS. (Id. at ¶ 5.C.) In July 2024, Chapman requested a further review of Plaintiff’s medical records, which records review were provided by Dr. Stewart Russell (“Dr. Russell”). (Id.) Dr. Russell was asked “to review information to determine if [Plaintiff] remain[ed] impaired from performing a sedentary physical demand occupation.” (Id.) Plaintiff alleges that has provided medical reviews for insurance companies for decades; has not treated a patient since 1987; has been contracted to provide medical record reviews for Fullscope RMS or its predecessor in interest, Disability RMS, since 2012; has earned at least hundreds of thousands or likely millions of dollars doing so; and testified in another claim that in his opinion most individuals, regardless of their medical conditions, are physically able to perform sedentary work because ‘it is basically the same things as doing activities of daily living at home . . . it is not really any different than doing the things you would do around the house.’ (Id.) Thus, Plaintiff alleges that a review of an insured’s medical records by Dr. Russell “virtually guarantees a report which concludes that the insured can perform a sedentary occupation.” (Id. at ¶¶ 5.C., 29, 30.) As part of his records review, Dr. Russell reviewed Dr. Brian Jacks Psychiatry Agreed Medical Examination report, which was prepared as part of Plaintiff’s Workers’ Compensation claim. (Id. at ¶¶ 5.D., 27.) Dr. Russell noted that Dr. Jacks had diagnosed Plaintiff with major depressive disorder, generalized anxiety disorder, and other conditions. (Id.) But Dr. Russell did not assess Plaintiff’s capacity to mentally perform work. (Id. at ¶ 5.D.) Defendant then obtained an “any occupation” vocational assessment from Theresa Marques (“Marques”), who concluded that based on Dr. Russell’s opinion that Plaintiff could perform several sedentary nursing occupations but also noted “if it is determined there are M[ental] & N[ervous] restrictions, an addendum may be indicated.” (Id. at ¶¶ 5.D., 31.) Nonetheless, Plaintiff asserts that Defendant did not assess Plaintiff’s mental capacity to perform any of the sedentary nursing occupations identified by Marques. (Id. at ¶ 5.D.) According to Plaintiff, Chapman relied upon Dr. Russell’s and Marques’ reports to recommend termination of Plaintiff’s LTD benefits. Plaintiff alleges that Chapman did not have final authority to make the decision to terminate Plaintiff’s LTD benefits. (Id. at ¶ 5.E.) Under her employer’s practices, Chapman was required to and did submit her recommendation to terminate Plaintiff’s LTD benefits to Stuart D. Curran (“Curran”). (Id.) Curran approved Chapman’s decision to terminate Plaintiff’s LTD benefits, writing: “I reviewed Ms. Medina’s claim file. I agree with the determination she is not impaired from performing alternate sedentary occupations. As such, she is no longer disabled and claim is closed with the benefits to 10/1/24, under reservation of rights.” (Id. at ¶¶ 5.E., 32.) With Dr. Russell’s and Marques’ reports and Curran’s approval, Chapman then sent a letter dated September 24, 2024, to Plaintiff, terminating Plaintiff’s LTD benefits. (Id. at ¶¶ 5.F., 33.) Without LTD benefits Plaintiff feared she and her family would not be able to pay their routine expenses. (Id. at ¶ 5.G.) Plaintiff therefore alleges she sought financial advice from an independent debt management service and also borrowed money to pay bills. (Id. at ¶¶ 5.G., 34.) Plaintiff retained counsel to request a review of Defendant’s decision terminating her LTD benefits, as she was invited to do by Chapman’s September 24, 2024 letter. (Id. at ¶¶ 5.I., 35.) Plaintiff’s counsel submitted a comprehensive request for review to Defendant explaining that the termination of Plaintiff’s LTD benefits was without merit and in bad faith, explaining, in part, Dr. Russell’s alleged bias and the invalidity of his opinions. (Id. at ¶¶ 5.I., 40, 41.) Plaintiff’s counsel also explained that Plaintiff was incapable of working as a Registered Nurse. (Id.) In response to Plaintiff’s request for review, Defendant retroactively reinstated Plaintiff’s LTD benefits based primarily, according to Plaintiff, on Plaintiff’s mental illness conditions, while asserting that such benefits are limited to 24 additional months. (Id. at ¶¶ 5.I., 45.) Defendant based that decision on a different medical reviewer’s report (identified only as “Dr. Wesley J., M.D.”) who “concluded that it is reasonable that [Plaintiff] has remained precluded from sustained work activity due to her somatic symptoms disorder, anxiety and depression.” (Id. at ¶ 45.A.) Plaintiff, through her attorney, requested that Defendant compensate her for its bad faith conduct. (Id. at ¶ 40.F., 47.F., 50.B.) Although Defendant paid Plaintiff past due monthly benefits with interest, (Id. at

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Irma Medina v. ReliaStar Life Insurance Company, (E.D. Cal. 2026).

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