Irby v. Jefferson Insurance Company

CourtDistrict Court, D. New Mexico
DecidedAugust 11, 2025
Docket2:24-cv-00094
StatusUnknown

This text of Irby v. Jefferson Insurance Company (Irby v. Jefferson Insurance Company) is published on Counsel Stack Legal Research, covering District Court, D. New Mexico primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Irby v. Jefferson Insurance Company, (D.N.M. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW MEXICO

ANGELA IRBY, individually and on behalf of her minor daughters, K. I (1), a minor child, and K. I. (2), a minor child; LAZHANTE ANDERSON; and TODD LOPEZ, as wrongful death personal representative for WILLIAM IRBY, deceased,

Plaintiffs, v. No. 2:24-cv-0094-SMD-JHR JEFFERSON INSURANCE COMPANY, a New York corporation; and AGA SERVICE COMPANY, d/b/a ALLIANZ GLOBAL ASSISTANCE, a Virginia corporation,

Defendants. MEMORANDUM OPINION AND ORDER GRANTING IN PART AND DENYING IN PART PLAINTIFFS’ MOTION TO COMPEL [DOC. 67] AND GRANTING PLAINTIFFS’ MOTION TO EXTEND [DOC. 96].

This matter is before the Court on Plaintiffs’ Motion to Compel Re: Rule 30(b)(6) Deposition of Defendants and Production of Net Worth Documentation filed April 1, 2025. [Doc. 67]. Defendants filed a response on April 15, 2025 [Doc. 74], and Plaintiffs replied on May 9, 2025 [Doc. 78]. Having reviewed the briefing, the record, and the relevant law, the Court GRANTS IN PART and DENIES IN PART Plaintiffs’ motion to compel and will allow the deposition to be reopened subject to the requirements of this Order. Having found good cause to extend case management deadlines, the Court also GRANTS Plaintiffs’ motion to extend [Doc. 96]. I. BACKGROUND A. Factual and Procedural History. The parties’ accounts of the factual history vary but the parties agree on the following events. This matter arises from the death of Mr. Irby following Mr. and Mrs. Irby’s vacation to Turks & Caicos Islands in November 2021. [Doc. 28, at 2]. After contracting the COVID-19 virus while in Turks & Caicos, Mr. Irby was transported by an air ambulance to Jackson Memorial Hospital in Florida on November 10, 2021. Id. He died at Jackson Memorial Hospital on December 17, 2021. Id. Plaintiffs filed this lawsuit on December 14, 2023. Id.

Plaintiffs bought emergency medical evacuation coverage of $250,000 before traveling to Turks & Caicos. Id. They say Mr. Irby “was medically ordered to be evacuated off-island to a facility that could treat his unique and dangerous condition (Covid infection of a prior heart transplant patient).” Id. Mrs. Irby allegedly begged Defendants to evacuate Mr. Irby “from November 6th into the morning hours of November 10th—while [Defendants] ignored her and [Mr. Irby] deteriorated.” Id. Mrs. Irby allegedly embarked on a “horrific bureaucratic quest” speaking with indifferent representatives of Defendants such that “[b]y the time [Defendants] evacuated [Mr. Irby] to the United States on November 10th (over four days after the claim was opened), it was too late” for necessary medical intervention. Id. at 3. Plaintiffs thus claim Mr. Irby died “as a direct result of [Defendants] unreasonable and reckless conduct.” Id.

On the other hand, Defendants explain that Mr. Irby “went to the InterHealth Canada Turks and Caicos Islands Hospital shortly after midnight on November 6, 2024, and was diagnosed with: ‘Likely mild case of COVID.’” Id. at 4, 5. Defendants cite hospital records stating that Mr. Irby refused intravenous medication, blood tests, and hospital admission and left the hospital two hours after arrival. Id. at 5. Plaintiffs allegedly called Defendants “over ten hours after they left the hospital,” at which point Defendants’ medical personnel did not deem Mr. Irby qualified for medical evacuation. Id. On November 8, 2021, Plaintiffs called again and were advised to return to the Turks & Caicos hospital, which they did the following day. Id. Defendants were then able to learn about Mr. Irby’s condition as he “had finally chosen to be treated by medical personnel.” Id. Only at that point, Defendants say, were they able to transport Mr. Irby back to the United States “in just less than 24 hours” despite “the myriad of complexities of arranging an international emergency evacuation.” Id. After Mr. Irby’s admission to the “step down” unit, rather than the intensive care unit proper at Jackson Memorial Hospital, Defendants allege Plaintiffs severed

contact and Defendants did not learn of Mr. Irby’s passing until plaintiff’s counsel served a demand letter on June 9, 2022. Id. at 6; [Doc. 28-2, at 4]. B. Procedural History. Plaintiffs filed their lawsuit on December 14, 2023, in the First Judicial District Court of New Mexico alleging claims of breach of contract, bad faith, violation of the New Mexico Insurance Practices Act and Unfair Practices Act, negligent, intentional, willful, or reckless misconduct resulting in wrongful death, and loss of consortium. [Doc. 1-2]. Defendants removed the matter to this Court on January 30, 2024, [Doc. 1] and filed an answer on February 6, 2024 [Doc. 9]. After presiding Judge Margaret Strickland denied Defendants’ partial motion to dismiss [Doc. 26], the Court issued its original scheduling order on July 31, 2024 [Doc. 32].

The Court held two informal discovery conferences [Docs. 54, 64] before Plaintiffs filed the instant motion to compel on April 1, 2025 [Doc. 67]. On May 15, 2025, the Court granted Plaintiffs’ second unopposed motion to extend deadlines which set the operative case management deadlines: June 10, 2025, for Plaintiffs’ expert deadline; August 11, 2025, for Defendants’ expert deadline; October 27, 2025, for termination of discovery; November 3, 2025, for discovery motions; and February 16, 2026, for pretrial motions. [Doc. 83]. Plaintiffs have since filed three opposed motions to extend deadlines [Docs. 85, 89, 96] which the Court will resolve in this Order. C. Briefing Summary. 1. Plaintiffs’ Motion to Compel. The motion concerns several disputes over the subjects and scope of Plaintiffs’ Rule 30(b)(6) deposition of Defendants’ corporate representative Chad Tinsley on February 5, 2025. [Doc. 67-1]. Plaintiffs allege “serious problems” with Tinsley’s responses, chiefly: 1. Tinsley’s “inability and/or refusal to testify to the Defendants’ rules, policies, procedures, and guidelines related to medical evacuation claims in place in 2021”; 2. Speaking objections regarding the notice of the Rule 30(b)(6) deposition, “signaling to the witness to not answer questions related to rules, policies, procedures, and guidelines for medical evacuation claims in 2021”; 3. Tinsley’s “assertion of attorney client privilege and refusal to answer questions seeking claim-handling information”; 4. Tinsley’s generally nonresponsive testimony; and 5. Tinsley’s “inability to answer questions about how the companies’ net worth was calculated.” [Doc. 67, at 2]. These issues prompt Plaintiffs to claim that Tinsley’s inadequate preparation amounted to a failure to appear such that the Court should reopen the Rule 30(b)(6) deposition for three hours at Defendants’ expense. Id. at 2–5. Plaintiffs additionally request documentation explaining Defendants’ net worth numbers and sanctions under Rule 30(b)(6) for production of an unprepared witness. Id. at 3, 5. Plaintiffs argue the questions regarding Defendants’ policies, procedures, and training manuals fit within topics 29, 30, and 31 outlined in the deposition notice: 29. YOUR policies, procedures, guidelines, and/or rules related to Emergency Transportation Coverage and/or Emergency Evacuation Coverage under YOUR policies in effect at the time of the INCIDENT. 30. YOUR policies, procedures, guidelines, and/or rules related to coverage under YOUR epidemic coverage endorsements in effect at the time of the INCIDENT; 31. YOUR internal standards, and knowledge of industry standards, pertaining to the handling of travel insurance claims in effect in November 2021.

[Doc. 67, 6]. Specifically, Plaintiffs complain that Tinsley improperly ducked questions about training manuals containing the written policies and procedures. Id. at 10, 11. Plaintiffs include deposition excerpts to support this point. Id. at 10–12.

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Irby v. Jefferson Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/irby-v-jefferson-insurance-company-nmd-2025.