IntegrityMessageBoards.com v. Facebook, Inc.

CourtDistrict Court, N.D. California
DecidedAugust 24, 2021
Docket4:18-cv-05286
StatusUnknown

This text of IntegrityMessageBoards.com v. Facebook, Inc. (IntegrityMessageBoards.com v. Facebook, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
IntegrityMessageBoards.com v. Facebook, Inc., (N.D. Cal. 2021).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA

7 INTEGRITYMESSAGEBOARDS.COM, Case No. 18-cv-05286-PJH 8 Plaintiff,

9 v. ORDER DENYING MOTION TO STRIKE, DENYING MOTION FOR 10 FACEBOOK, INC., CLASS CERTIFICATION, AND GRANTING IN PART AND DENYING 11 Defendant. IN PART MOTIONS TO SEAL 12 Re: Dkt. Nos. 155-3, 156, 158, 169,

13 176, 179, 184

14 Plaintiff IntegrityMessageBoards.com’s (“plaintiff” or “IMB”) motion for class 15 certification (Dkt. 155-3) and motion to strike (Dkt. 176) came on for hearing on April 29, 16 2021. Plaintiff appeared through its counsel, Steven F. Molo. Defendant Facebook, Inc. 17 (“defendant”) appeared through its counsel, Christopher Chorba. Having read the papers 18 filed by the parties and carefully considered their arguments and the relevant legal 19 authority, and good cause appearing, the court hereby DENIES both the motion for class 20 certification and motion to strike. The court also GRANTS IN PART and DENIES IN 21 PART defendant’s motions to seal (Dkts. 158, 169, 184) various materials filed in 22 connection with the motion for class certification and motion to strike. 23 BACKGROUND 24 Defendant operates Facebook. Dkt. 148 (first amended complaint (“FAC”)) ¶ 19. 25 Facebook is a social media platform with two billion users. Id. ¶¶ 19-20. The platform 26 permits users to share content. Id. ¶ 19. Defendant does not charge users for access to 27 or use of its platform. Id. ¶ 21. Instead, third party “advertisers,” i.e., businesses, pay 1 Years ago, plaintiff paid defendant approximately $1,500 to display its advertisements to 2 users on Facebook. Id. ¶¶ 49-69. The instant putative class action followed. Dkt. 1. 3 In its operative complaint, plaintiff alleges that defendant has misled advertisers 4 about its ability to accurately deliver advertisements to users according to an advertiser’s 5 specifications. FAC ¶¶ 2-4, 8. Plaintiff alleges that defendant has done so through some 6 combination of its: (1) public remarks, id. ¶¶ 19-25; (2) statements on its website, id. ¶¶ 7 26-34; and (3) representations contained in defendant’s so-called “targeting interface” 8 programs, id. ¶¶ 35-43. Advertisers use the targeting interface programs to create and 9 publish their advertisements. Id. ¶¶ 6, 19-43 10 Plaintiff alleges that, despite defendant’s statements, defendant cannot, in fact, 11 display advertisements to users according to an advertiser’s specifications. Id. ¶¶ 2-4, 8, 12 78-108. Plaintiff explains that the reason for defendant’s inability to deliver on its 13 purported statements is straightforward: defendant relies on data that does not accurately 14 capture the actual attributes of users. Id. ¶¶ 8, 88-108. What’s worse, plaintiff says, is 15 that defendant’s agents understood and appreciated that inability. Id. ¶¶ 78-80, 124-31. 16 And plaintiff does not make that contention lightly. To substantiate it, plaintiff cites 17 a “writeup” sent on February 16, 2016 by defendant’s ads targeting team to its Vice 18 President of Ads, Andrew Bosworth (“Bosworth”). Id. ¶¶ 8, 127. The court will refer to 19 that write-up as the “Bosworth report.” That report informed Bosworth that, in the United 20 States, the “precision” of a key sort of user attribute criteria that advertisers may select 21 when designing a target audience (namely, “Interests” criteria): 22 is only 41% - that means more than half the time we’re showing ads to someone other than the advertisers’ 23 intended audience. And it is even worse internationally. We don't feel we’re meeting expectations today and want to invest 24 this half to grow interest precision. Dkt. 155-8 at 264 (email), 269 (Bosworth report) (emphasis added). 25 26 Based on the above, plaintiff alleges the following three claims against defendant: 27 • Violation of California Business & Professions Code § 17200. Id. ¶¶ 143-53. 1 • Common law fraud. Id. ¶¶ 163-70. 2 Plaintiff premises each of these claims on defendant’s representations (affirmative 3 statements and omissions) about defendant’s “intention and ability to accurately display 4 ads to users who matched the targeting criteria advertisers selected through Facebook’s 5 targeting interface.” Id. ¶¶ 145, 155, 164. The supposed misstatements contained in the 6 targeting interface programs are at the heart of this motion. Given that, the court will first 7 explain what those programs are and how they work. 8 I. The Ads Manager Website Targeting Interface 9 Presently, defendant offers five different self-serve digital programs for advertisers 10 to create, publish, and track their advertisements. Dkt. 169-9 ¶ 6. These programs 11 include the following: 12 • Ads Manager website interface. 13 • Ads Manager App. 14 • Facebook pages themselves. 15 • Facebook Business Suite. 16 • Automated Ads. Id. 17 Throughout its motion, plaintiff generally refers to all five of these programs as 18 defendant’s “targeting interface.” At oral argument, however, plaintiff’s counsel 19 acknowledged plaintiff’s ambiguous use of that term in the motion. He requested that the 20 court “construe the class definition . . . to be limited to the class [using] the Ads Manager 21 [website] interface.” Dkt. 192 at 33-34. The court will adopt that construction for 22 purposes of these motions. Given that, the court will focus on describing the Ads 23 Manager website interface and detail its counterparts only as necessary. 24 The Ads Manager website interface is the interface that advertisers most 25 commonly use. Dkt. 169-9 ¶ 6. To create an advertisement using the Ads Manager 26 website interface, an advertiser must follow various steps. At the first step, the advertiser 27 selects a “campaign objective.” Dkt. 170-1 at 29-33. Those objectives are aimed at 1 advertiser. Id. at 30. 2 At the second step, an advertiser selects a so-called “target audience.” To do so, 3 the advertiser chooses among various categories of criteria describing the user who the 4 advertiser wants to see its advertisements. Id. at 34-44. Those categories include the 5 user’s physical location, age, gender, and language. Id. 6 Other categories include a so-called “Detailed Targeting” category. Id. That 7 category includes (or included) the following three sub-categories: (1) “Interests”; (2) 8 “Behaviors”; and (3) “Partner Categories.” Id. at 37-44. The Ads Manager website 9 interface describes the first two sub-categories as follows: 10 • For Interests: “Reach specific audiences by looking at their interests, activities, the 11 Pages they have liked and closely related topics.” Id. at 37. 12 • For Behaviors: “Reach people based on purchase behaviors or [sic], device usage 13 and more. Some behavior data is available for US audiences only.” Id. at 38. 14 In 2018, defendant discontinued use of its Partners Categories sub-category. Dkt. 15 169-5 at 46. That category concerned certain user financial demographics, id. at 36; Dkt. 16 155-8 at 61, including, for example household income, Dkt. 157-1 at 192. 17 When using the Ads Manager website interface, an advertiser could type into a 18 search bar to identify various potential Interests, Behaviors, and Partner Categories. Id.; 19 Dkt. 170-1 at 37-38. When searching and browsing those sub-categories, the interface 20 includes a “hovercard” description of the users corresponding to a criterion. Id. at 38. 21 The hovercard notes how defendant determines whether a user falls within a 22 particular Interest, Behavior, or Partner Category criterion. For example, a hovercard for 23 an Interest in “Cats” states “people who have expressed an interest in or like pages 24 related to Cats.” Id. at 39. A hovercard for a “Travel” Behavior states “People who have 25 traveled abroad more than once in the past 6 months.” Id. at 40. A hovercard for the 26 “$150,000-$250,000” Income Demographic states “People in households that have an 27 estimated household income of between $150K and $250k.” Dkt. 157-1 at 192.

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IntegrityMessageBoards.com v. Facebook, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/integritymessageboardscom-v-facebook-inc-cand-2021.