Integrity Business Partners, LLC v. Autumn Ridge Consulting Inc.

District Court, S.D. Ohio·Decided November 21, 2022·No. 1:21-cv-00162·Unknown

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF OHIO WESTERN DIVISION

Integrity Business Partners, LLC,

Plaintiff, Case No. 1:21-cv-162

v. Judge Michael R. Barrett

Autumn Ridge Consulting Inc., et al.,

Defendants.

OPINION & ORDER

This matter is before the Court on the Motion for Preliminary Injunction filed by the 15 corporate Counterclaim-Plaintiffs (collectively, "Sub-Merchants") and one individual Counterclaim-Plaintiff, Gina Stagnitto ("Stagnitto"). (Doc. 21). Counterclaim-Defendant Integrity Business Partners, LLC ("IBP") filed a Response in Opposition. (Doc. 33). Sub- Merchants and Stagnitto filed a collective Reply. (Doc. 44). The Court held oral argument on the matter. (Doc. 52). Following Court-ordered expedited discovery,1 Sub-Merchants and Stagnitto filed a collective Supplemental Brief (Doc. 75), and IBP filed a Response in Opposition (Doc. 83). I. BACKGROUND2 This case is about money spent via credit or debit card payments between August 21, 2020 and August 25, 2020 by customers at Sub-Merchants' online stores.

1 In August 2021, the Court granted Sub-Merchants' and Stagnitto's Motion for Expedited Discovery and held their Motion for Preliminary Injunction in abeyance. (Doc. 60).

2 For purposes of a motion for a preliminary injunction, "a party 'is not required to prove his case in full at a preliminary injunction hearing and the findings of fact and conclusions of law made by a court granting the preliminary injunction are not binding at trial on the merits.'" Certified Restoration Dry Cleaning Network, L.L.C. v. Tenke Corp., 511 F.3d 535, 542 (6th Cir. 2007) (quoting Univ. of Texas v. Camenisch, 451 U.S. 390, 395 (1981)). Specifically, this case is about the exact amount of money Sub-Merchants' customers spent in card payments, what fees are properly deducted from that amount under the parties' various card payment processing contracts, to whom that money belongs, and who owes whom that money.

a. Card Payment Processing Services To accept card payments, a business ("merchant") must first open an account for credit and debit card payment processing services. (Doc. 21-1 Xavier Ayala3 Decl. ¶ 15). A merchant opens such an account by contracting with a member bank of Mastercard4 or Visa5 (collectively, "Card Brands"). (Id.) Such member banks also have contracts with Card Brands that enable member banks to process credit and debit card payments for contracting merchants. (Id.) This process, on the merchant end of card payments, is called "acquiring," and the banks are often referred to as "acquirers." (Id.) Acquirers, in turn, may also contract with third party organizations ("service providers") to provide card payment processing related services ("program services") to

merchants under the acquirers' sponsorships with the Card Brands. (Id. ¶¶ 17-18). The Card Brands categorize service providers based on the nature of the program services performed. (Id. ¶ 18). For instance, an acquirer may sponsor a service provider as an Independent Sales Organization that would solicit merchants for payment processing services on the bank's behalf. (Id.) Or, as another example, an acquirer may sponsor a service provider as a Payment Facilitator ("PayFac") that would directly contract with sub-

3 Ayala is an expert on custom and practice in the electronic payments industry. (Doc. 21-1 Ayala Decl. ¶ 3).

4 Mastercard International Inc.

5 Visa Inc. merchants6 as an acquirer's agent and give the acquirer records of valid transactions submitted to the PayFac by its sub-merchants. (Id.) A service provider may perform only the type of program service that it is registered to perform on behalf of the particular acquirer that sponsored its registration. (Id. ¶ 20).

A service provider must be registered with the Card Brands to perform the type of program service before an acquirer or merchant may use its services. (Id.) Moreover, a service provider must be contractually bound to comply with the rules and regulations of the credit card brands, e.g., Visa and Mastercard, ("Card Brand Rules")7 as a condition to its sponsorship by an acquirer. (Id. ¶ 21). Card Brand Rules generally prohibit service providers from having any access, directly or indirectly, to any account for funds due to a merchant and/or funds withheld from a merchant for chargebacks8 arising from, or related to, performance of a contract with a merchant. (Id. ¶ 24). For example, while an Independent Sales Organization may make recommendations to the acquiring bank about how to handle merchant funds, the

acquiring bank must directly collect and control such funds. (Id.)

6 Because a PayFac has a "master merchant account" with its acquiring bank, the individual business owners are called "sub-merchants." (Doc. 21-1 Ayala Decl. ¶¶ 22-23).

7 One of the primary purposes of the Card Brand Rules is to ensure compliance with government and regulatory rules, including Bank Secrecy Act/Anti-Money Laundering regulations. (Doc. 21-1 Ayala Decl. ¶ 32).

8 A chargeback is a charge that is returned to a customer's payment card after a customer successfully disputes an item on their account statement or transactions report. (Id. ¶ 37). Typically, after a customer successfully disputes an item, the acquirer must return the funds to the card-issuing bank, and debits the amount of the chargeback from the merchant’s reserves, if available, or from the merchant's deposit account, and also assesses a contractually agreed-upon chargeback fee, e.g., $35.00. (Id.) However, unlike other service providers, Card Brand Rules permit a properly registered PayFac to handle sub-merchant funds. (Id. ¶ 25). An acquirer may directly pay or credit a properly registered PayFac on behalf of a sub-merchant; however, that PayFac must then pay each sub-merchant for all transactions the PayFac submits to its acquirer

on the sub-merchant's behalf. (Id.) More specifically, and returning to the PayFac/sub- merchant relationship generally, a PayFac would open a merchant bank account and receive a master merchant identification number ("MID") to acquire and aggregate payments for a group of smaller merchants, i.e., sub-merchants. (Id. ¶ 22). The PayFac would have an embedded payment system and register their master MID with an acquiring bank. (Id.) Sub-merchants, on the other hand, are not required to register their unique MIDs and, instead, sub-merchants' transactions are aggregated under the PayFac's master MID. (Id.) This aggregation is meant to reduce the complexity that sub- merchants would otherwise face when setting up online payments on their own. (Id.) The PayFac would submit the transactions of all of its sub-merchants for processing through

its master MID with its acquiring bank and track the allocation of all of these transactions and the resulting proceeds through sub-accounts on the PayFac's own systems. (Id. ¶ 23). b. The Parties Sub-Merchants are online businesses that market digital products9 and require the ability to accept card payments over the Internet to conduct business. See (Doc. 35 Raymond Zak Aff. ¶ 2).

9 E.g., online arcade games, online brain games, online e-books, and digital fitness programs. (Doc. 90 PageID 2613-2827). Stagnitto provides business-consulting services to each of the Sub-Merchants, introduced each Sub-Merchant to IBP, and acted as the Sub-Merchants' primary point of contact with IBP in their respective payment processing relationships. (Doc. 21-2 Gina Stagnitto Decl. ¶ 2).

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Integrity Business Partners, LLC v. Autumn Ridge Consulting Inc., (S.D. Ohio 2022).

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