Innovative Institute v. DC Office of State Superintendent of Education

CourtDistrict of Columbia Court of Appeals
DecidedNovember 27, 2024
Docket23-AA-0562
StatusPublished

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Opinion

Notice: This opinion is subject to formal revision before publication in the Atlantic and Maryland Reporters. Users are requested to notify the Clerk of the Court of any formal errors so that corrections may be made before the bound volumes go to press.

DISTRICT OF COLUMBIA COURT OF APPEALS

No. 23-AA-0562

INNOVATIVE INSTITUTE, INC., PETITIONER,

v.

OFFICE OF THE STATE SUPERINTENDENT OF EDUCATION, RESPONDENT.

On Petition for Review of a Decision and Order of the Higher Education Licensure Commission (D2021-002)

(Submitted September 18, 2024 Decided October 15, 2024 ∗)

Alan Grayson was on the briefs for petitioner.

Brian L. Schwalb, Attorney General for the District of Columbia, Caroline S. Van Zile, Solicitor General, Ashwin P. Phatak, Principal Deputy Solicitor General, Thais-Lyn Trayer, Deputy Solicitor General, and Richard S. Love, Senior Assistant Attorney General, were on the brief for respondent. After the case was submitted, this court granted Senior Assistant Attorney General Richard S. Love’s motion to withdraw as co-counsel of record.

Before HOWARD and SHANKER, Associate Judges, and THOMPSON, Senior Judge.

∗ The decision in this case was originally issued as an unpublished Memorandum Opinion and Judgment. It is now being published upon the court’s grant of respondent’s motion to publish. 2

SHANKER, Associate Judge: Innovative Institute, Inc. is a postsecondary,

non-degree-granting institution offering nursing assistant and home-health training

programs. Innovative sought renewal of its temporary operating license from the

District of Columbia Higher Education Licensure Commission, a five-member

regulatory and consumer protection agency that “ensure[s] the authenticity and

legitimacy of [postsecondary] educational institutions.” D.C. Code § 38-1303.

Innovative submitted a license renewal application and, over the course of several

months, filed supplemental documents in response to Commission inquiries.

After an evidentiary hearing, the Commission voted to deny Innovative’s

application. The Commission found several deficiencies in Innovative’s application

and operation. In particular, the Commission concluded that Innovative failed to

pay all applicable fees, provide the Commission with updated curriculum and course

syllabi, and maintain adequate student records, including immunization

documentation and grade reports. Innovative had not been in good standing with the

Commission for five consecutive years.

Innovative now petitions for review, arguing that the Commission’s decision

to deny its application was not supported by substantial evidence. Innovative also

argues that the Commission committed a number of legal errors. We disagree and

affirm the Commission’s decision and order. 3

I. Background

Innovative is a postsecondary, non-degree-granting institution offering

nursing assistant and home-health training programs. Beginning in 2011, Innovative

operated under year-long provisional licenses granted by the Commission.

Innovative’s most recent provisional license expired on November 30, 2019. On

May 25, 2021, the Commission notified Innovative that its provisional license had

expired and instructed Innovative to “submit a license renewal application with

applicable fees no later than June 30, 2021.” 1 The notification further stated that

“[i]f a renewal application is not submitted by the required deadline, application late

fees will be applied.”

The application form’s cover page contained a number of directives. It

specified, among other things, that applicants must mail a paper copy of the

completed application to the Commission along with two flash drives containing

electronic copies. The application further instructed that applicants must pay a

$2,500 renewal fee if the renewal application is “submitted at least 60 days prior to

expiration” of the previous license and a $500 late fee, in addition to the renewal fee,

1 Due largely to the COVID-19 pandemic, a decision on Innovative’s 2020 licensure renewal was significantly delayed. According to the Commission, “due to the aforementioned delays[,] the deadline for [Innovative’s 2021] application was set” as June 30, 2021. The lapse in Innovative’s licensure after November 30, 2019, does not appear to be an issue in these proceedings. 4

if it is “submitted less than 60 days” prior to the expiration of the previous license.

The application warned that submissions made “without payment are considered

incomplete.” The Commission accepted payment online or by check with the

application.

A. Innovative’s Initial Application, Commission Review, and the Site Visit

On June 30, 2021, the deadline for the application, Innovative emailed its

initial renewal application but did not pay the renewal fee online. Later that

afternoon, Innovative’s President, Dr. Christopher Azoroh, also mailed a paper copy

of the application to the Commission along with a $2,500 check for the renewal fee.

The Commission received Innovative’s check and hard-copy application on July 1. 2

The Commission’s review of Innovative’s application identified a number of

deficiencies. The review found that Innovative did not timely submit its application

or include the required $500 late fee. The application also lacked a number of

supporting documents including a financial audit, a Certificate of Clean Hands from

the District of Columbia Office of Tax and Revenue, records of student admissions

2 There is some dispute in the record as to whether the Commission received the paper application on July 1 or July 6. This factual issue is of no consequence because under either date the submission was late and/or incomplete. See infra Part II.B.1. We therefore assume that the Commission received Innovative’s application on the earlier of the two dates. 5

and grades, and documents relating to student vaccinations against communicable

diseases. The review also noted that Innovative was not offering a sufficient number

of classroom hours and was therefore not compliant with “the Certified Nursing

Assistant program as prescribed by the District of Columbia Board of Nursing.” The

review also noted that Innovative had not been in good standing with the

Commission staff subsequently conducted a virtual site visit during which

staff members observed several other issues. Most notably, Commission staff

reviewed ten sample student records and determined that they were missing key

documents, such as verification of compliance with Innovative’s entrance exam

requirements, verification of immunity to communicable diseases, and grade reports.

B. First Public Meeting, Innovative’s Supplemental Responses, and Second Commission Review

On October 1, 2021, the Commission notified Innovative that it would hold a

public meeting to consider its application and asked Innovative to cure the

deficiencies identified above. Innovative responded, disputing that it submitted its

application late, that its program did not comply with Board of Nursing regulations,

and that the student immunization records were deficient. 6

The Commission held its first public hearing on October 7. After hearing

testimony regarding the above deficiencies, the Commission deferred its decision

pending Innovative’s submission of “the documentation necessary to demonstrate

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