In re: Rudy Martinez Arzuaga and Rosa Calderon Molina v. Quantum Servicing Corp

United States Bankruptcy Court, D. Puerto Rico·Decided April 3, 2012·No. 10-00107·Unknown

Opinion

1 IN THE UNITED STATES BANKRUPTCY COURT FOR THE DISTRICT OF PUERTO RICO 2

3 IN RE:

4 RUDY MARTINEZ ARZUAGA CASE NO. 03-01215 BKT 5 ROSA CALDERON MOLINA CHAPTER 13

6 Debtor(s) ADVERSARY NO. 10-00107 BKT

7 RUDY MARTINEZ ARZUAGA ROSA CALDERON MOLINA 8 Plaintiff 9 QUANTUM SERVICING CORP FILED & ENTERED ON 04/03/2012 10

11 Defendant(s)

12 OPINION AND ORDER 13 On July 2, 2010, Plaintiffs, Rudy Martínez Arzuaga and Rosa Calderón Molina, initiated this 14 adversary proceeding upon filing a complaint for alleged damages and violations of the discharge 15 16 injunction pursuant to 11 U.S.C. § 524 of the Bankruptcy Code and the Fair Debt Collection 17 Practices Act (“FDCPA”), 15 U.S.C. § 1692 et seq. (Dkt No. 1). Defendant, Quantum Servicing, 18 Inc. (“Quantum”), in its answer to the complaint presented as a defense that Quantum’s collection 19 20 efforts were for post-petition arrears accrued after the confirmation of the plan and after the 21 discharge (Dkt No. 14). 22 The Court ordered bifurcation of the case into two stages, liability and damages, pursuant to 23 24 Rule 42(b) of the Federal Rules of Civil Procedure, made applicable to these proceedings by Rule 25 7042 of the Federal Rules of Bankruptcy Procedure (Dkt No. 68). A trial onthe liability issue was held on March 6, 2012. I. Undisputed facts The parties have proffered the following facts as undisputed and are binding as if adjudicated 1 by this Court: 2 1. Plaintiffs, Rudy Martínez Arzuaga and Rosa Calderón Molina, are married to each other. 3 2. Plaintiffs filed their Chapter 13 bankruptcy petition on February 10, 2003. 4 3. On June 23, 2003, creditor, Doral Financial Corporation, filed a secured claim in the amount 5 6 of $45,350.00 for a loan itemizing pre-petition arrears of $27,466.31 encumbering Debtors’ residence. 7 4. On or about May 25, 2005, Doral Financial Corporation filed a motion for relief from stay 8 claiming that after the filing of the bankruptcy petition, Debtors’ account accumulated postpetition arrears of 9 $4,915.44, including late charges and legal fees. 10 5. On or about September 12, 2005, Doral Financial Corporation filed a notice of voluntary 11 12 withdrawal of its motion for relief from stay asserting that the causes which had prompted the referenced 13 filing had been cured by debtors. 14 6. On or about April 15, 2008, the Chapter 13 Trustee filed the Trustee’s Notice of Plan 15 Completion. 16 7. Debtors/Plaintiffs were discharged on May 28, 2008. 17 18 8. Quantum is a debt collector pursuant to the Fair Debt Collection Practices Act, 15 U.S.C. 19 §1692, et seq. (“FDCPA”). 15 U.S.C. § 1692a(6). 20 9. Through a letter dated January 5, 2009, Quantum stated that Doral Financial Corporation had 21 not forwarded all bankruptcy trustee payments to Quantum at the time of the transfer of Plaintiffs’ account. 22 10. On or about December 15, 2009, Doral Bank sent two payments to Quantum in the amounts 23 24 of $813.99 and $1,024.10 in payment of funds paid by Plaintiffs during their bankruptcy and retained by 25 Doral. 11. Following Plaintiffs’ discharge, Doral Financial Corporation transferred Plaintiffs’ account to creditor Dovenmuehle Mortgage, Inc., who in turn assigned it to Quantum as mortgage servicer. (Dkt No. 67, p. 6-7, Dkt No. 72, p. 2) 1 II. Findings of fact 2 After deliberation of testimony and the submission of documentary evidence from all parties, 3 the following are the additional pertinent facts that were established: 4 5 12. Debtors were granted a discharge under Section 1328(a) of the Bankruptcy Code on May 28, 6 2008. 7 13. Plaintiffs cured all of the pre-petition mortgage arrears through their bankruptcy case. 8 14. Following Plaintiffs’ discharge, Doral Financial Corporation transferred Plaintiffs’ account to 9 10 creditor Dovenmuehle Mortgage, Inc., who in turn assigned it to Quantum as mortgage servicer. 11 15. Quantum began servicing Plaintiffs’ mortgage loan with Doral Bank on or around July 1, 12 2008. In June 2008, Plaintiffs were notified by Quantum that from July 1, 2008, all mortgage payments were 13 to be directed to Quantum instead of Doral Bank. 14 16. Quantum made several collection efforts, including phone calls and letters, directed to 15 16 Plaintiffs for collection of arrears. Telephone calls from Quantum would range between 3 to 4 times per 17 month, for a period of 3 to 4 months. 18 17. On January 26, 2009, Quantum issued a collection letter to Plaintiffs requesting outstanding 19 payments from June 1, 2008, and for payments due for the months thereafter until January 2009, for a total 20 amount of $4,452.44. This was the first letter sent by Quantum to Plaintiffs claiming arrears. 21 18. Upon receipt of Quantum’s collection letter of January 26, 2009, Plaintiffs contacted 22 23 Quantum to inquire and clarify the information of the purported arrears. Quantum explained to Plaintiffs that 24 the collection efforts were related to eight (8) months in arrears. Subsequently, Plaintiffs sent to Quantum 25 copy of money orders as evidence of payment of the purported arrears. 19. After Plaintiffs provided evidence of the mortgage payments to Quantum, Quantum contacted Plaintiffs to inform that said evidence was incompatible with the payments requested. Plaintiffs sent additional evidence of payment, in the form of money orders, for the months asserted by Quantum. 1 20. Plaintiffs received monthly statements of accounts from Quantum corresponding to the 2 months of February to July 2009. 3 21. Through a letter dated May 26, 2009, Plaintiffs requested that Quantum corroborate all 4 payments previously made by Plaintiffs to Doral Bank. 5 6 22. On November 21, 2009, Quantum sent out a letter to Plaintiffs requesting payment for seven 7 (7) months of mortgage payments owed, for a total amount of $3,942.26. On December 4, 2009, Quantum 8 sent another letter to Plaintiffs requesting payment for eight (8) months of mortgage payments owed, for a 9 total amount of $4,481.94. 10 23. On January 5, 2010, Quantum notified Plaintiffs, by letter, that their account was rectified 11 12 since:(1) funds received from Doral Bank in the amount of $1,838.08 were applied to the Plaintiffs’ account, 13 (2) the amount of $3,140.10 that was held in an escrow account with Doral Bankwas also applied to 14 Plaintiffs’ account with Quantum,and the escrow requirement was eliminated. These actions brought 15 Plaintiffs account to a current status. 16 24. On or around February 2010 Quantum issued a check to the order of Plaintiffs. 17 18 III. Legal Analysis and Discussion 19 A. Violation of the discharge injunction 20 21 A bankruptcy discharge operates as an injunction against the commencement or continuation of an 22 action, the employment of process, or an act, to collect, recover or offset any such debt as a personal liability 23 of the debtor, whether or not discharge of such debt is waived. 11 U.S.C. § 524(a)(2). A bankruptcy 24 discharge only covers personal liability of the debtor. Johnson v. Home State Bank, 501 U.S. 78, 84, 111 25 S.Ct.

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