In re: Netgain Technology, LLC Consumer Data Breach Litigation

CourtDistrict Court, D. Minnesota
DecidedJune 2, 2022
Docket0:21-cv-01210
StatusUnknown

This text of In re: Netgain Technology, LLC Consumer Data Breach Litigation (In re: Netgain Technology, LLC Consumer Data Breach Litigation) is published on Counsel Stack Legal Research, covering District Court, D. Minnesota primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
In re: Netgain Technology, LLC Consumer Data Breach Litigation, (mnd 2022).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MINNESOTA

In re: Netgain Technology, LLC, Case No. 21-cv-1210 (SRN/LIB) Consumer Data Breach Litigation

MEMORANDUM OPINION AND ORDER

Brian C. Gudmundson, Michael J. Laird, and Rachel K. Tack, Zimmerman Reed LLP, 1100 IDS Center, 80 South Eighth Street, Minneapolis, MN 55402; Bryan L. Bleichner, Christopher P. Renz, and Jeffrey D. Bores, Chestnut Cambronne PA, 100 Washington Avenue South, Suite 1700, Minneapolis, MN 55401; Gayle M. Blatt, Casey Gerry Schenk Francavilla Blatt & Penfield, LLP, 110 Laurel Avenue, San Diego, CA 92101; Amanda M. Williams, Daniel E. Gustafson, and David A. Goodwin, Gustafson Gluek PLLC, 120 South Sixth Street, Suite 2600, Minneapolis, MN 55402; Anne T. Regan and Nathan D. Prosser, Hellmuth & Johnson PLLC, 8050 West 78th Street, Edina, MN 55439; Karen H. Riebel, Kate M. Baxter-Kauf, and Maureen K. Berg, Lockridge Grindal Nauen PLLP, 100 Washington Avenue South, Suite 2200, Minneapolis MN 55401; Nicholas Migliaccio, Migliaccio & Rathod LLP, 412 H Street Northeast, Suite 302, Washington, DC 20002; Raina Borrelli, Turke & Strauss LLP, 613 Williamson Street, Suite 201, Madison, WI 53703; and Terence Coates, Markovits, Stock & DeMarco, LLC, 119 East Court Street, Suite 500, Cincinnati, OH 45202, for Plaintiffs.

R. Henry Pfutzenreuter, Christopher A. Young, Paul R. Smith, and Sarah D. Greening, Larkin Hoffman Daly & Lindgren Ltd., 8300 Norman Center Drive, Suite 1000, Minneapolis, MN 55437, for Defendant.

SUSAN RICHARD NELSON, United States District Judge This matter is before the Court on the Motion to Dismiss [Doc. No. 45] filed by Defendant Netgain Technology, LLC (“Netgain”). Based on a review of the files, submissions, and proceedings herein, and for the reasons below, the Court GRANTS in part and DENIES in part the motion. I. BACKGROUND A. The Parties Plaintiffs in this matter are seven individuals from California, Minnesota, Nevada, South Carolina, and Wisconsin. (Am. Compl. [Doc. No. 35] ¶¶ 15–21.) They commenced

this action on behalf of themselves and a putative class that may ultimately consist of “hundreds of thousands” of individuals. (Id. ¶ 96.) Netgain is a Delaware corporation with its principal place of business in Minnesota. (Id. ¶ 22.) B. Factual Background

1. Netgain’s Business Netgain provides third-party information technology and cybersecurity services to businesses. (Id. ¶ 1, 3.) Netgain’s cybersecurity model requires businesses to move their information technology to a cloud-based system, which Netgain manages externally. (Id. ¶ 1.) Netgain specializes in serving the healthcare and accounting industries. (Id. ¶¶ 1–2, 24.) As part of its service, Netgain receives access to personally identifiable information

(“PII”), personal health information (“PHI”), and other sensitive data (together, “Sensitive Information”). (Id. ¶¶ 24, 40.) Netgain stores this data on its servers. (Id. ¶ 40.) Netgain’s clients have included Neighborhood Healthcare, Apple Valley Medical Clinic/Allina Health, Nevada Orthopedic & Spine Center, and Sandhills Medical Center. (Id. ¶¶ 15–21, 46.) 2. The Data Breach In the fall of 2020, Netgain suffered a ransomware attack (“Data Breach”). (Id. ¶ 39.) Unauthorized individuals (“cybercriminals”) gained access to the data of at least 15

clients that was stored on Netgain’s servers and then exported that data out of Netgain’s system. (Id. ¶¶ 6, 39, 41.) This data included full names, social security numbers, dates of birth, driver’s license numbers, patient cardholder numbers, patient diagnosis and treatment information, clinical notes, referral requests, laboratory reports, and vaccination and immunization information, among other things. (Id. ¶¶ 8, 45.) The cybercriminals

also encrypted certain data. (Id. ¶ 43.) Upon discovering the attack, Netgain shut down certain data centers and began to rebuild the affected systems. (See id. ¶¶ 39, 43.) The cybercriminals issued a ransom demand to Netgain. (Id. ¶ 7.) Netgain allegedly paid the ransom in exchange for assurances that the cybercriminals would delete and not disclose the stolen Sensitive Information. (Id.)

In early 2021, Netgain began notifying clients about the Data Breach. (Id. ¶ 42.) Netgain notified its clients that there was an “unauthorized access to portions of the Netgain environment,” which occurred as early as September 2020. (Id. ¶ 43.) Netgain also identified opportunities to strengthen its security system by adding new tools, adopting new policies, and implementing “around-the-clock managed detection and response

service for proactive threat monitoring.” (Id. ¶ 49.) Netgain explained that these changes would help ensure that data security remained “top-of-mind” going forward. (Id.) In turn, some of Netgain’s current and former clients issued press releases and notices relating to the Data Breach. (Id. ¶¶ 44–45, 53.) The press releases highlighted that “certain identifiable personal and protected health information was accessed and/or acquired from Netgain’s network . . . including full names and one or more of the

following: Social Security numbers, dates of birth, patient cardholder numbers, and/or treatment/diagnosis information.” (Id. ¶ 45.) Similarly, the notices stated that the stolen data may have included the patient’s name, birth date, address, social security number, bank account and routing numbers, billing and medical information, driver’s license number, insurance card information, and other data. (Id. ¶ 53.)

3. The Alleged Harm As a direct and proximate cause of the Data Breach, Plaintiffs allege harm. (Id. ¶¶ 85, 113.) Plaintiffs allege that they received notice that their Sensitive Information was stolen during the Data Breach. (Id. ¶¶ 86–93.) They also allege that they remain “at a present and continued risk of harm due to the exposure and potential misuses of [their] personal data by [the cybercriminals].” (Id. ¶¶ 87–93.) In addition, each plaintiff alleges

that they have taken specific actions in response to the Data Breach, as outlined below. a. Plaintiff Misty Meier Ms. Meier, a California resident, brings this suit on behalf of her minor child, who is also a California resident. (Id. ¶ 15.) Ms. Meier and her child had provided the child’s Sensitive Information to Neighborhood Healthcare. (See id.) On April 8, 2021, Ms. Meier received a notice from Neighborhood Healthcare informing her that her child’s “Sensitive

Information was exposed during Netgain’s Data Breach.” (Id.) She alleges that her child is harmed by the Data Breach because the cybercriminals “may . . . use [her child’s] information to take out credit cards and car loans.” (Id. ¶ 86.) She also alleges that the child may not know that he has been a victim for many years because he is a minor without any credit history. (Id.)

b. Plaintiff Jane Doe Ms. Doe is also a resident of California. (Id. ¶ 16.) She gave her Sensitive Information to Health Center Partners of Southern California. (See id.) She was informed on May 8, 2021, that her “Sensitive Information—stored on Netgain’s systems—was stolen in the Data Breach.” (Id. ¶ 88.) In response to that notice, she “has monitored her credit using Credit Karma.” (Id.)

c. Plaintiff Susan Reichert Ms. Reichert is a Wisconsin resident who gave her Sensitive Information to Apple Valley Medical Clinic. (See id. ¶ 17.) On March 26, 2021, she received notice from the clinic that her “Sensitive Data had been compromised by a cyberattack at Netgain.” (Id.) Since the breach, she has “spent time reviewing her credit card and banking statements to identify any fraudulent transactions.” (Id. ¶ 89.)

d. Plaintiff Mark Kalling Mr. Kalling is a resident of Nevada. (Id.

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