in Re National Lloyds Insurance Company

Court of Appeals of Texas·Decided May 29, 2015·No. 13-14-00713-CV·Published

Opinion

NUMBERS 13-14-00713-CV & 13-14-00714-CV

COURT OF APPEALS

THIRTEENTH DISTRICT OF TEXAS

CORPUS CHRISTI - EDINBURG

IN RE NATIONAL LLOYDS INSURANCE COMPANY

On Petition for Writ of Mandamus.

MEMORANDUM OPINION

Before Chief Justice Valdez and Justices Rodriguez and Garza Memorandum Opinion by Chief Justice Valdez

Relator, National Lloyds Insurance Company (“National Lloyds”), filed a petition for

writ of mandamus in the above cause numbers through which it contends that the trial

court abused its discretion by: (1) ordering National Lloyds to produce irrelevant

“management reports and accompanying emails,” and (2) sanctioning National Lloyds for

refusing to produce the reports. The trial court has ordered National Lloyds to produce

fifteen categories of management reports and associated emails that are responsive to

specific requests for production pertaining to the hail litigation that is the subject of this

lawsuit. National Lloyds neither identified these reports and emails in its four separate responses to requests for production nor lodged any objections to the production of such

documents, and it was only after the documents had been described and identified by

National Lloyds’ own witnesses through deposition testimony that National Lloyds first

contended that the requests were overbroad and the documents were irrelevant.

Accordingly, as will be discussed more fully herein, we deny the petition for writ of

mandamus.

I. BACKGROUND

All insurance coverage cases stemming from two severe hail storms that struck

Hidalgo County on or about March 29, 2012 and April 20, 2012 were transferred to a

single multidistrict litigation pretrial court in the 206th District Court of Hidalgo County for

consolidated pretrial proceedings. The cases were consolidated for pretrial purposes

because one or more significant weather events occurring in close proximity formed the

framework of the litigation and the litigation involved similar allegations regarding

insurance coverage claims-handling and business practices.

This original proceeding arises from litigation over property damage claims made

against National Lloyds as a result of these hail storms. The plaintiffs in the underlying

cases, real parties herein,1 alleged that National Lloyds violated the Texas Insurance

Code by, inter alia, refusing to pay their claims without conducting reasonable

investigations and by failing to affirm or deny coverage of the claims or submit a

reservation of rights within a reasonable period of time. The plaintiffs further alleged that

their experiences were not “isolated case[s]” and that the “acts and omissions” that

1 Plaintiffs and real parties in interest herein are multidistrict litigation plaintiffs represented by the Mostyn Law Firm in MDL Nos. 13-0123 and 13-0130, In re March 29, 2012 and April 20, 2012 Hail Storm Litigation, pending in the 206th Judicial District Court of Hidalgo County, Texas.

2 National Lloyds committed in these cases, or similar acts and omissions, occur “with such

frequency that they constitute a general business practice” with regard to handling these

types of claims. According to plaintiffs, National Lloyds’ “entire process is unfairly

designed to reach favorable outcomes for the company at the expense of the

policyholders.”

On January 14, 2014, the pretrial court, in accordance with recommendations from

a discovery special master, adopted “Revised Master Discovery” for the MDL residential

cases. This Revised Master Discovery included a single set of institutional discovery

requests directed to each insurer, including National Lloyds. The plaintiffs served the

institutional requests for production on National Lloyds on March 11, 2014. These

institutional requests included the following:

11. All documents reflecting summaries of total payments made by Defendant on claims for claims arising out of the Hidalgo County hail storms occurring on or about March 29, 2012 and/or April 20, 2012.

12. All documents regarding the generalized assessment, review, evaluation and/or summary of Defendant’s handling of claims arising out of the Hidalgo County hail storms occurring on or about March 29, 2012 and/or April 20, 2012.

13. Any document general in nature which applies to more than one claim created, gathered, or reviewed by Defendant relating to Hidalgo County hail storm claims occurring on or about March 29, 2012 and/or April 20, 2012, including any analysis of the total amount paid on claims, time open, responsiveness, compliance with company policies and procedures, compliance with Texas Insurance Code, the number of reopened claims, the reason for reopening the claim, and the total amount paid on reopened claims. This request includes any follow-up documents.

On April 25, 2014, National Lloyds served plaintiffs with its Objections and

Responses to the institutional requests for production. In these Objections and

Responses, National Lloyds objected to requests eleven, twelve, and thirteen on grounds

3 that the burden or expenses of the proposed discovery outweighed its likely benefit.

National Lloyds also objected to requests twelve and thirteen on grounds that the

requests sought matters protected by the consulting expert and testifying expert

privileges. With regard to request eleven, National Lloyds stated that “to the extent

responsive documents are located,” National Lloyds would supplement. With respect to

requests twelve and thirteen, National Lloyds stated that there were “none.”

On May 9, 2014, National Lloyds served plaintiffs with its First Amended

Objections and Responses to the institutional requests for production. With respect to

request eleven, National Lloyds reasserted its previous objections and assertions of

privilege but produced Bates-labeled documents stamped as NLIC Hidalgo 000134

through NLIC Hidalgo 000483. With respect to requests twelve and thirteen, National

Lloyds reiterated its objection based on burdensomeness, omitted its previous objection

regarding consulting and testifying experts, added an objection regarding attorney-client

and work product privileges, and stated that there were no responsive documents.

On June 17, 2014, National Lloyds served plaintiffs with its Second Amended

Objections and Responses to the institutional requests for production. These objections

and responses were identical to National Lloyds’ First Amended Objections and

Responses with respect to requests eleven, twelve, and thirteen.

On September 30, 2014, National Lloyds served plaintiffs with its Third Amended

Responses to the institutional requests for production. For requests eleven, twelve, and

thirteen, National Lloyds omitted all of its prior objections and assertions of privilege and

simply responded “none” to each of these requests.

4 The parties engaged in various discovery battles heard by the special discovery

master and the trial court. The plaintiffs filed two separate motions to compel against

National Lloyds. After hearings, the special master entered specific and detailed

recommendations that the motions to compel be granted, and the trial court subsequently

granted both motions by separate orders on July 16, 2014 and July 22, 2014. Of particular

significance to this original proceeding, at a hearing on June 18, 2014, National Lloyds

withdrew its objections to the institutional requests for production.

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