In Re Investigation Into Regulation of Voice Over Internet Protocol (VoIP) Services

2013 VT 23, 70 A.3d 997, 193 Vt. 439, 2013 Vt. LEXIS 22
CourtSupreme Court of Vermont
DecidedMarch 29, 2013
Docket2012-109
StatusPublished
Cited by8 cases

This text of 2013 VT 23 (In Re Investigation Into Regulation of Voice Over Internet Protocol (VoIP) Services) is published on Counsel Stack Legal Research, covering Supreme Court of Vermont primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
In Re Investigation Into Regulation of Voice Over Internet Protocol (VoIP) Services, 2013 VT 23, 70 A.3d 997, 193 Vt. 439, 2013 Vt. LEXIS 22 (Vt. 2013).

Opinion

Reiber, C.J.

¶ 1. This appeal concerns whether the Vermont Public Service Board has jurisdiction to regulate interconnected Voice over Internet Protocol (VoIP) services provided in Vermont. The Board concluded that fixed VoIP is a “telecommunications service” under Vermont law and Vermont regulation of VoIP is not preempted by federal law because intrastate calls can be separately identified. The Board deferred consideration of what type of regulation to impose to a separate phase of the proceeding. On appeal, Comcast Phone of Vermont, LLC 1 argues that the Board erred in not addressing whether interconnected fixed VoIP is an information service or telecommunications service under federal law because, according to Comcast, VoIP is an information service and therefore any regulation is preempted by federal law. We agree that the Board must reach this question and remand for further proceedings.

¶ 2. Some background is necessary for understanding the issues raised in this appeal. Traditional phone service operates on a public switched telephone network (PSTN). That network relies on circuit-switched technology, which sets up a dedicated line between the sender and receiver. A traditional telephone converts the caller’s voice into an electrical signal that travels on a copper line over the PSTN. When the analog signal reaches the receiver’s telephone, it is converted back into audible format. Users on the network are assigned a ten-digit North American Numbering Plan (NANP) number that corresponds to their geographic location.

¶ 3. VoIP technology is simply another mechanism for delivering voice communication. VoIP transmits the voice data over internet *442 protocol (IP) instead of through traditional telephone lines on the PSTN. The voice data is converted into digital bits which are placed in packets and sent over the same pathways as internet data. VoIP can be provided over the public internet or a private IP network. The packets of information run through various computers, routers, and switches before they are reconstituted at their destination. VoIP-to-VoIP communications are those that originate and terminate at IP addresses existing in cyberspace without regard to the person’s geographic location. Minn. Pub. Utils. Comm’n v. FCC, 483 F.3d 570, 574 (8th Cir. 2007). In contrast, interconnected VoIP involves communication of VoIP to or from a traditional PSTN landline connection. Interconnected VoIP is defined as a service that provides real-time, two-way voice communication over a broadband connection from the user’s location using special equipment that permits the user to receive calls from or terminate calls on the PSTN. See 47 C.F.R. § 9.3 (2009).

¶ 4. Interconnected VoIP telephony takes different forms. Nomadic VoIP service may be used from anywhere a caller can access a broadband connection, without regard to the identity of the broadband provider. When nomadic service is used, it is not possible to determine the specific geographic endpoints of the call. Fixed VoIP service originates at a permanent location known to the user and the provider. The user places a call with a telephone by using special equipment that converts the sound into information that can travel on the IP. For the user, the experience resembles placing a call using a traditional telephone.

¶ 5. The service relevant to this appeal is provided by Comcast. 2 Comcast has a network of cables in Vermont and using those cables provides high-speed internet, and interconnected VoIP services called Comcast Digital Voice (CDV). To use CDV, Comcast leases to customers an embedded multimedia terminal adaptor (eMTA), which is connected to the customer’s phone and converts the voice signal into a format that can travel on the internet over the cable line. To place a call, the CDV customer uses a traditional telephone connected to the eMTA. The eMTA converts *443 the call to IP in the case of an originating call or from IP in a terminating call. CDV calls may terminate in traditional telephone service subscribers, or may remain entirely on the Comcast network if terminating to another CDV customer. Comcast’s CDV VoIP telephony is a fixed service as it requires the end-user to use it from a specific geographic location known to Comcast. The issue before the Board was whether the Board could regulate this service or if regulation was preempted by federal law.

¶ 6. Regulation of telecommunications is done through a partnership between federal and state authorities. In re Verizon New England Inc., 173 Vt. 327, 332, 795 A.2d 1196, 1200-01 (2002). Under federal law, the Federal Communications Commission (FCC) has authority to regulate interstate and foreign telecommunications services, while the states retain jurisdiction over intrastate services. 47 U.S.C. §§ 151, 152(b). 3 Over the years, as methods of communication changed, the FCC sought to apply the terms of the Communications Act to newer technologies by creating two categories of services — basic and enhanced. Petition for Declaratory Ruling that AT&T’s Phone-to-Phone IP Telephony Servs. are Exempt from Access Charges, 19 FCC Red. 7457, 7459 (April 21, 2004). The FCC defined basic service as the transmission of “information without net change in form or content.” Id. In contrast, enhanced service applied to a service involving any sort of data alteration or manipulation “that changes the form or content of the transmitted information.” Id. The FCC concluded that enhanced services were free from Title II regulations that applied to common carriers to encourage new data processing features. 4 Id. at 7460. In 1996, Congress amended the *444 Act to address new developing technologies and services, and utilized the terms “telecommunications service” and “information service.” See 47 U.S.C. § 153(53), 153(24). The FCC construed the terms “telecommunications service” and “information service” as having the same meanings as basic and enhanced services, respectively. AT&T’s Phone-to-Phone IP Telephony Sews., 19 FCC Red. at 7460-61. Thus, “telecommunications services and information services are separate and distinct categories, with Title II regulation applying to telecommunications services but not to information services.” Id. at 7461. The result of designating VoIP as an information service would mean that the regulations in Title II of the Telecom Act do not apply. Federal-State Joint Bd. on Universal Serv., 13 FCC Red. 11501, 11507-08 (April 10, 1998).

¶ 7. The 1996 Act, however, preserved the dual-jurisdictional regimen between federal and state authorities. Verizon New England, 173 Vt. at 331, 795 A.2d at 1200.

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2013 VT 23, 70 A.3d 997, 193 Vt. 439, 2013 Vt. LEXIS 22, Counsel Stack Legal Research, https://law.counselstack.com/opinion/in-re-investigation-into-regulation-of-voice-over-internet-protocol-voip-vt-2013.