In Re: Dealer Management Systems Antitrust Litigation

District Court, N.D. Illinois·Decided September 3, 2019·No. 1:18-cv-00864·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

IN RE DEALER MANAGEMENT SYSTEMS ) ANTITRUST LITIGATION, MDL 2817 ) Case No. 18-cv-864 ) __________________________________________) Judge Robert M. Dow, Jr. ) This document relates to: ) ) THE DEALERSHIP CLASS ACTION ) )

MEMORANDUM OPINION AND ORDER Before the Court is the motion to dismiss the counterclaims of Defendant/Counter-Plaintiff CDK Global, LLC (“Counter-Plaintiff” or “CDK”) [593] filed by Plaintiffs/Counter-Defendants ACA Motors, Inc.; Continental Classic Motors, Inc.; 5800 Countryside, LLC; HDA Motors, Inc.; H & H Continental Motors, Inc.; Continental Autos, Inc.; Naperville Zoom Cars, Inc.; NV Autos, Inc.; Baystate Ford Inc.; Cliff Harris Ford, LLC; Marshall Chrysler Jeep Dodge, L.L.C.; Warrensburg Chrysler Dodge Jeep, L.L.C.; Cherry Hill Jaguar; JCF Autos LLC; Jericho Turnpike Sales LLC; Patchogue 112 Motors LLC; and Waconia Dodge, Inc. (collectively, “Counter- Defendants”). For the reasons set forth below, the motion to dismiss [593] CDK’s counterclaims is granted in part and denied in part. CDK is given until September 30, 2019 to file amended counterclaims consistent with this opinion. I. Background1 Given that this case already has been extensively litigated before multiple courts, the Court assumes some familiarity with the background of this case and thus will limit its recitation of the

1 For purposes of the motions to dismiss, the Court accepts as true all of Counter-Plaintiff’s well-pleaded factual allegations and draws all reasonable inferences in Counter-Plaintiff’s favor. Killingsworth v. HSBC Bank Nev., N.A., 507 F.3d 614, 618 (7th Cir. 2007). facts essential to the motion now before it. CDK brings counterclaims against the Counter- Defendants under the Computer Fraud and Abuse Act, the Digital Millennium Copyright Act, and for breach of contract. The counterclaims focus on Counter-Defendants’ purported unauthorized access—along with data integrator Authenticom, Inc.—of CDK’s enterprise software and computing platform for automotive dealerships and dealership groups known as its Dealer

Management System or, more commonly, its DMS. The automotive data system that CDK supports is massive—with tens of thousands of installations of approved vendor applications and millions of transactions every day—supporting hundreds of billions of dollars in commerce each year. [522 (Counterclaims), at ¶ 5.] CDK has made tremendous investments to build out and support its network of product and service offerings. [Id.] Over the last four years alone, CDK has spent more than $480 million researching, developing, and deploying new and enhanced product solutions for its customers. [Id.] CDK’s DMS includes (and is largely comprised of) valuable pieces of intellectual property, including patented technologies, proprietary software elements and programs that it has created (including

software programs protected by the copyright laws), and proprietary data collections, which are accessible through the DMS. [Id. at ¶ 32.] Dealers that purchase DMS services from CDK are granted a personal, non-transferable license to use CDK’s DMS in accordance with the terms and conditions of their agreements. [Id.] CDK’s DMS offering consists of software and hardware components residing at both the dealership and at CDK’s data centers (“CDK’s network”). [Id. at ¶ 33.] CDK uses state-of-the- art technology to secure the connections between the dealerships and CDK’s network, including through specialized hardware at each dealership site. [Id.] That hardware creates a “virtual private network” or “Leased-Line Multiprotocol Label Switching network” between the dealership and CDK’s network, which accepts direct communications only from computers on the corresponding dealership’s network. [Id.] CDK’s DMS is password protected. [Id. at ¶ 37.] To access the DMS, each dealership employee must use his or her individual login credentials. [Id.] CDK has implemented security features in addition to password protection. [Id. at ¶ 40.] In early 2016, CDK created a login

prompt requiring users to certify that they were an “authorized dealer employee” before they could access CDK’s DMS. [Id.] Further, in November 2017, CDK began introducing a CAPTCHA2 control for particular login credentials that it suspected were being used to facilitate unauthorized access to its DMS by third parties. [Id. at ¶ 41.] Humans can easily pass CAPTCHA tests, but automated scripts—like those used by Authenticom and other third-party data extractors—often encounter difficulty. [Id.] The CAPTCHA controls are specifically designed to prevent access to computers through automated means. [Id.] CDK has entered into a Master Service Agreement (“MSA”) with each Counter-Defendant (collectively, the “MSAs”). [Id. at ¶ 43.] The MSAs expressly prohibit Counter-Defendants from

supplying DMS login credentials to third parties or otherwise granting third parties access to CDK’s DMS. [Id.] Specifically, Section 6(D) of the MSAs provides that the “Client shall not allow access to [CDK’s DMS] by any third parties except as otherwise permitted by this agreement.” [Id. at ¶ 44.] In addition, each Counter-Defendant expressly agrees that it will only use CDK’s software “for its own internal business purposes and will not sell or otherwise provide, directly or indirectly, any of the Services or Software, or any portion thereof, to any third party” and that it will “treat as confidential and will not disclose or otherwise make available any of the

2 “CAPTCHA” is an acronym for “Completely Automated Public Turing Test to tell Computers and Humans Apart.” Tel. Sci. Corp. v. Asset Recovery Sols., LLC, 2016 WL 4179150, at *1 (N.D. Ill. Aug. 8, 2016). [CDK’s] Products (including, without limitation, screen displays or user documentation) or any * * * proprietary data, information, or documentation related thereto * * * in any form, to any person other than employees and agents of [the dealer.]” [Id. at ¶ 45.] Each dealer acknowledges that—notwithstanding its license to use CDK’s DMS—the DMS remains at all times “the exclusive and confidential property of [CDK].” [Id.] Additionally, the MSAs independently

prohibit “ANY THIRD PARTY SOFTWARE TO ACCESS [CDK’S] DEALER MANAGEMENT SYSTEM EXCEPT AS OTHERWISE PERMITTED BY THIS AGREEMENT.” [Id. at ¶ 46.] CDK contends that third party hostile data extractors like Authenticom are not “agents” of the Counter-Defendants. [Id. at ¶ 49.] Authenticom’s own contract with dealers makes clear that Authenticom is not the dealer’s “agent,” and in fact refers to “agents” of the dealer repeatedly as third parties to the agreement. [Id.] Similarly, the standard End-User License Agreement (“EULA”) offered by Superior Integrated Solutions (“SIS”), another third party data extractor, states that “[t]he parties shall be independent contractors under this Agreement, and nothing herein

will constitute either party as the employer, employee, agent or representative of the other party, or both parties as joint ventures or partners for any purpose.” [Id.] CDK submits that Counter-Defendants have repeatedly breached their contracts with CDK by handing out their DMS login credentials (directly or through their software vendors) to third party data extractors for the express purpose of enabling those third parties to use those credentials to repeatedly and relentlessly access CDK’s DMS using sophisticated computer software that extracts (or scrapes) large volumes of data from the system. [Id. at ¶ 2.] Many of these data extractors—including Authenticom—then resell that data to other third-party application providers, paying nothing to CDK.

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