In Re Dalco

186 S.W.3d 660, 2006 Tex. App. LEXIS 1709, 2006 WL 508662
CourtCourt of Appeals of Texas
DecidedMarch 2, 2006
Docket09-05-467 CV
StatusPublished
Cited by17 cases

This text of 186 S.W.3d 660 (In Re Dalco) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
In Re Dalco, 186 S.W.3d 660, 2006 Tex. App. LEXIS 1709, 2006 WL 508662 (Tex. Ct. App. 2006).

Opinion

OPINION

PER CURIAM.

Relator, Betty Dalco (“Dalco”), seeks mandamus relief from the trial court’s order disqualifying her trial counsel, Kimberly Soard, and Soard’s law firm, for breach of confidentiality and conflict of interest. The order was the result of a motion to disqualify filed by the plaintiff/real party in interest in the underlying lawsuit, Citibank (South Dakota) N.A. (“Citibank”). Each party contests the factual representations of the other.

The factual background of the underlying suit indicates that Citibank extended a line of credit to Dalco and issued her a credit card. Citibank alleged that Dalco defaulted in making payments on charges made to the line of credit thereby violating certain terms contained in a “Card Agreement.” Citibank proceeded to accelerate maturity of the total amount due on the account, an amount alleged to be $14,710.27. The manner of notice to Dalco of her default allegedly included what Dal-co described as harassing telephone calls to her home from a collection agency (Regent & Associates) employed by Citibank. Ultimately, Citibank filed suit against Dal-co for breach of contract to recover the amount that Dalco was alleged to owe, and for quantum meruit.

Dalco hired Kimberly Soard to defend her in the underlying suit. Soard has been in private practice since February 2005. Prior to that time, Soard was “Executive Vice President/General Counsel” for Universal Fidelity Corporation (“Universal”), a nation-wide company engaged in commercial and consumer debt-collection. She was employed by Universal for over six years. According to her resume, filed by Citibank as an attachment to its motion to disqualify, Soard directly supervised the legal department at Universal, and indirectly supervised other staff. She was responsible for negotiating and drafting client agreements, employment agreements, commercial contracts, and other corporate contracts. Soard’s duties at Universal also included the following:

I provided the legal defense and/or settlement for federal and/or state violation claims or complaints against the company, or I oversaw the legal outsourcing of these claims — I personally defended most lawsuits which are instituted against our company in all states and jurisdictions where allowed!.] I was responsible for the determining the legality of all corporate practices and policies!.] I oversaw the establishment and continuation of all necessary state permits and licensing!.] Also, I provided legal counsel for the corporate officers, managers, and departmental staff members. I also am involved in all legislative affairs and issues that affect our industry and state laws which affected our company, (sic et passim)

Soard’s resume also indicates that while employed with Universal, she made presentations annually at Universal corporate *663 offices on topics concerning the federal Fail' Debt Collection Practices Act and the Texas Debt Collection Practices Act. Additionally, while a law student, Soard did legal research on debt collection practices for the general counsel at two separate companies. We find nothing in the record indicating Citibank contested Soard’s knowledge and experience in both federal and state debt collection law and debt collection practices.

At the heart of Citibank’s disqualification motion is the contention that in her capacity as General Counsel and Executive Vice President of Universal, Soard “personally signed” a series of commercial employment contracts between Universal and Citicorp Credit Services, Inc. (“CCSI”), a “corporate affiliate” of Citibank, and not a party to this lawsuit. By the terms of these contracts, CCSI, itself a debt-collection entity and a subsidiary of Citigroup, Inc., employed Universal “for purposes of collecting debts owed to Affiliate Clients[.]” Entitled, “Collection Agency Agreement,” each contract contained a list of definitions, followed by nine “articles” detailing the various duties and responsibilities of the parties under the contract. The copies of the contract appearing in the record were signed for the years 2002, 2004, and 2005, with Soard signing as corporate representative for Universal.,

Each of the contracts appear to be identical, with “Article 7” setting out the confidentiality provisions in eight paragraphs. We reproduce the more pertinent portions of Article 7 as follows:

7.1 In performing this Agreement, [Universal] will have access to information that is confidential and proprietary to CCSI. Such information may include, without limitation: names, addresses, demographic/behavioral/credit information relating to customers of affiliated clients; marketing strategies, targeting
methods, and other CCSI business objectives. [Universal] shall use such information only for the purpose of providing the services required by this Agreement and shall not accumulate in any way or make use of such information for any other purpose. [Universal] shall ensure that only its employees who need to know such information to perform the services required by this Agreement will receive it, and that such employees shall agree to be bound by the provisions of this Article....
7.2 The obligations imposed on [Universal] shall not apply to information that [Universal]: already knew; received from a third party who had the right to disclose it; was authorized by CCSI to disclose; developed independently; obtained from the public domain; or was required to disclose by a court of (sic) governmental agency with appropriate jurisdiction.
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7.5 Citigroup subsidiaries and affiliates have made a formal promise to their customers regarding the use of certain financial information. A copy of that formal Privacy Promise is attached as Exhibit C. [Universal] agrees to not do anything that would cause CCSI to violate the terms of the Privacy Promise. Notwithstanding any other provision of this Agreement authorizing CCSI to audit [Universal’s] performance of this Agreement, CCSI shall have the independent right to audit [Universal’s] compliance with the requirements of this section of the Agreement.
7.6 Both parties agree to abide by and comply with all state and federal laws regulating privacy of information related to customers of affiliated clients. And the parties agree to conform their conduct to comply with such laws regard *664 less of any term or requirement otherwise set out in this Agreement.

Article 9 of the contracts contained certain “general” provisions, with paragraph 9.1 including the following language:

9.1 [Universal] and CCSI understand, acknowledge and agree that CCSI is not selling any accounts, or any underlying debt concerning the referred accounts, to [Universal] by virtue of this Agreement. Instead, CCSI is retaining [Universal] as an independent contractor, as that term is defined by applicable state and federal law including the Internal Revenue Code, for the exclusive purpose of collecting delinquent account balances on accounts owned by affiliate clients. Subject to the terms of this Agreement and Exhibit A, [Universal] understands and agrees it has the right to determine the method and manner of achieving the result for which it is being retained.

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Bluebook (online)
186 S.W.3d 660, 2006 Tex. App. LEXIS 1709, 2006 WL 508662, Counsel Stack Legal Research, https://law.counselstack.com/opinion/in-re-dalco-texapp-2006.