In re Colgate-Palmolive Softsoap Antibacterial Hand Soap Marketing and Sales Practices Litigation

2015 DNH 211
CourtDistrict Court, D. New Hampshire
DecidedNovember 16, 2015
Docket12-md-2320-PB
StatusPublished

This text of 2015 DNH 211 (In re Colgate-Palmolive Softsoap Antibacterial Hand Soap Marketing and Sales Practices Litigation) is published on Counsel Stack Legal Research, covering District Court, D. New Hampshire primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
In re Colgate-Palmolive Softsoap Antibacterial Hand Soap Marketing and Sales Practices Litigation, 2015 DNH 211 (D.N.H. 2015).

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE

In re: Colgate-Palmolive Softsoap Antibacterial Hand Case No. 12-md-2320-PB Soap Marketing and Sales All Cases Practices Litigation Opinion No. 2015 DNH 211

MEMORANDUM AND ORDER

Consumers of Softsoap Antibacterial hand soap filed this

class action lawsuit against Colgate-Palmolive Company

(“Colgate”), the manufacturer of Softsoap Antibacterial.

Plaintiffs claim that Colgate wrongfully induced class members

to purchase Softsoap Antibacterial by making false or misleading

marketing claims. The parties have successfully negotiated a

proposed settlement, and now ask me to certify the proposed

class and approve the settlement. Class counsel have also filed

an assented-to motion for an award of attorneys’ fees and

reimbursement of expenses incurred in prosecuting and settling

this case.

I. BACKGROUND

During the relevant period, the active ingredient in

Softsoap Antibacterial was triclosan. In 1994, the Food and

Drug Administration (“FDA”) announced that it lacked sufficient

data to determine whether triclosan is safe and effective for use in consumer products. Although the FDA has not updated its

assessment since that time, it has continued to investigate

triclosan.1 In addition, studies over the last fifteen years

have also raised doubts about triclosan’s safety and efficacy.

In light of those doubts, plaintiffs here allege that

Colgate’s marketing, labeling and advertising strategy for

Softsoap Antibacterial was false or misleading. In particular,

plaintiffs claim that statements that Softsoap Antibacterial was

“clinically proven to eliminate 99% of germs your family

encounters,” “offers antibacterial protection,” “kills 99% of

common germs,” and “Goodbye germs-Hello world,” misled consumers

by suggesting that the product provided better health benefits

than other soaps. Doc. No. 91 at 3.

A. Procedural History

Between February 4, 2011 and October 28, 2011, putative

class actions were filed against Colgate based on the above-

1 Most recently, in 2013, the FDA reopened the administrative record on over-the-counter antiseptic drug products, including triclosan, and issued a proposed rule to amend its 1994 tentative final monograph. See 78 Fed. Reg. 76444, 76450 (Dec. 17, 2013). That monograph, however, remains “tentative” and does not bar triclosan’s use in consumer hand soaps. Doc. No. 103 at 12-13. Moreover, the FDA has apparently missed several self-imposed deadlines for publishing its updated tentative final monograph. See id.

2 described facts in California, Florida, Illinois, and Nevada.2

In those cases, plaintiffs brought claims on behalf of

themselves and similarly situated consumers in their respective

states,3 alleging violations of their respective states’ consumer

protection laws, breach of warranty, and unjust enrichment.

Each plaintiff sought class certification pursuant to Fed. R.

Civ. P. 23(b)(2) or Rule 23(b)(3), and requested both injunctive

and monetary relief.

By order dated March 7, 2012, the Judicial Panel on

Multidistrict Litigation (“JPML”) transferred these cases to

this court for coordinated or consolidated pretrial proceedings.

Doc. No. 1. Thereafter, on June 26, 2012, plaintiffs filed

their first Consolidated Amended Class Action Complaint. Doc.

No. 24. Defendants moved to dismiss the Consolidated Amended

Class Action Complaint on August 10, 2012. Doc. No. 26. After

the parties briefed and argued that motion, I denied defendants’

motion on March 18, 2013.

In their Fourth Consolidated Amended Class Action

Complaint, the operative complaint here, individual consumers

2 Putative class actions were also filed in New Jersey and South Carolina. Those cases were voluntarily dismissed. 3 The putative class action filed in Florida also proposed a

nationwide class of Softsoap Antibacterial consumers as to its breach of express warranty and unjust enrichment claims. See Complaint at 15, 18-19, Elstein v. Colgate-Palmolive Co., 12-md- 02321-PB (D.N.H. Oct. 19, 2011). 3 from California, Florida, Illinois and Nevada sued Colgate on

behalf of themselves and proposed statewide classes of

similarly-situated consumers residing in each of those states.

Doc. No. 91 at 1. Plaintiffs again alleged violations of their

respective states’ consumer protection statutes and statutory

and common law warranty and unjust enrichment laws. Id. And,

again, plaintiffs sought class certification according to both

Rule 23(b)(2) or Rule 23(b)(3), and pursued both injunctive and

monetary relief. Id. at 24, 38-39.

Pursuant to their proposed Settlement Agreement, the

parties seek to certify a settlement class consisting of all

persons who purchased the complained-of product in the United

States from January 1, 1992, up to and including the Notice

Date. Doc. No. 92-2 at 12. Under the terms of the Settlement

Agreement, plaintiffs seek class certification pursuant only to

Rule 23(b)(2), and pursue only injunctive relief. See id. at

15-16; Doc. No. 100 at 19-23.

B. Discovery

Over the course of this litigation, the parties have

engaged in significant discovery. Defendants have produced (and

plaintiffs have reviewed) over 93,000 pages of documents.

Defendants deposed the five class representatives. Plaintiffs

have deposed various Colgate employees, and consulted with

4 scientific, marketing, and economics experts.

C. Settlement Negotiations and Terms

Since 2013, the parties have participated in settlement

discussions. In November 2013, retired U.S. District Judge for

the District of Minnesota, James M. Rosenbaum, assisted the

parties with an initial mediation. That mediation was

ultimately unsuccessful, but the parties resumed settlement

negotiations in spring 2014. As a result of their ongoing

discussions, the parties have agreed to settle this case on the

terms set out in the Settlement Agreement.

Pursuant to the Settlement Agreement, Colgate agrees not to

use several allegedly misleading marketing statements for a

period of five years or until applicable law changes, and agrees

to use triclosan in Softsoap Antibacterial only in a manner

consistent with final FDA regulation.4 Doc. No. 92-2 ¶30.

Colgate further agrees to pay two million dollars

($2,000,000.00) to satisfy the costs of the Notice Plan,

attorneys’ fees, costs and expenses, and incentive awards

4 The terms and requirements of the Agreement’s injunctive relief expire on the earliest of: (1) five years from the effective date, or (2) the date upon which there are changes to applicable law that Colgate reasonably believes would require Colgate to modify the product’s labeling or marketing in order to comply with applicable law. Doc. No. 92-2 ¶30.

5 payable to the five named plaintiffs.5 Id. ¶¶ 36-40. In

exchange, class members release their injunctive, declaratory,

and non-monetary equitable claims related to the distribution,

sale, purchase, labeling, packaging, marketing and/or

advertising of Softsoap Antibacterial. Doc. Nos. 92-2 ¶31; 94

at 1. The Settlement Agreement does not, however, affect

unnamed class members’ monetary claims. Doc. No. 102-1 at 8.

Thus, unnamed class members remain free to file individual or

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2015 DNH 211, Counsel Stack Legal Research, https://law.counselstack.com/opinion/in-re-colgate-palmolive-softsoap-antibacterial-hand-soap-marketing-and-nhd-2015.