In re Colgate-Palmolive Softsoap Antibacterial Hand Soap Marketing and Sales Practices Litigation

2015 DNH 211
District Court, D. New Hampshire·Decided November 16, 2015·No. 12-md-2320-PB·Published

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE

In re: Colgate-Palmolive Softsoap Antibacterial Hand Case No. 12-md-2320-PB Soap Marketing and Sales All Cases Practices Litigation Opinion No. 2015 DNH 211

MEMORANDUM AND ORDER

Consumers of Softsoap Antibacterial hand soap filed this class action lawsuit against Colgate-Palmolive Company (“Colgate”), the manufacturer of Softsoap Antibacterial. Plaintiffs claim that Colgate wrongfully induced class members to purchase Softsoap Antibacterial by making false or misleading marketing claims. The parties have successfully negotiated a proposed settlement, and now ask me to certify the proposed class and approve the settlement. Class counsel have also filed an assented-to motion for an award of attorneys’ fees and reimbursement of expenses incurred in prosecuting and settling this case.

I. BACKGROUND

During the relevant period, the active ingredient in Softsoap Antibacterial was triclosan. In 1994, the Food and Drug Administration (“FDA”) announced that it lacked sufficient data to determine whether triclosan is safe and effective for

use in consumer products. Although the FDA has not updated its assessment since that time, it has continued to investigate triclosan.1 In addition, studies over the last fifteen years have also raised doubts about triclosan’s safety and efficacy.

In light of those doubts, plaintiffs here allege that Colgate’s marketing, labeling and advertising strategy for Softsoap Antibacterial was false or misleading. In particular, plaintiffs claim that statements that Softsoap Antibacterial was “clinically proven to eliminate 99% of germs your family encounters,” “offers antibacterial protection,” “kills 99% of common germs,” and “Goodbye germs-Hello world,” misled consumers by suggesting that the product provided better health benefits than other soaps. Doc. No. 91 at 3. A. Procedural History Between February 4, 2011 and October 28, 2011, putative class actions were filed against Colgate based on the above-

1 Most recently, in 2013, the FDA reopened the administrative record on over-the-counter antiseptic drug products, including triclosan, and issued a proposed rule to amend its 1994 tentative final monograph. See 78 Fed. Reg. 76444, 76450 (Dec. 17, 2013). That monograph, however, remains “tentative” and does not bar triclosan’s use in consumer hand soaps. Doc. No. 103 at 12-13. Moreover, the FDA has apparently missed several self-imposed deadlines for publishing its updated tentative final monograph. See id.

described facts in California, Florida, Illinois, and Nevada.2 In those cases, plaintiffs brought claims on behalf of themselves and similarly situated consumers in their respective states,3 alleging violations of their respective states’ consumer protection laws, breach of warranty, and unjust enrichment. Each plaintiff sought class certification pursuant to Fed. R. Civ. P. 23(b)(2) or Rule 23(b)(3), and requested both injunctive and monetary relief.

By order dated March 7, 2012, the Judicial Panel on Multidistrict Litigation (“JPML”) transferred these cases to this court for coordinated or consolidated pretrial proceedings. Doc. No. 1. Thereafter, on June 26, 2012, plaintiffs filed their first Consolidated Amended Class Action Complaint. Doc. No. 24. Defendants moved to dismiss the Consolidated Amended Class Action Complaint on August 10, 2012. Doc. No. 26. After the parties briefed and argued that motion, I denied defendants’ motion on March 18, 2013.

In their Fourth Consolidated Amended Class Action Complaint, the operative complaint here, individual consumers

2 Putative class actions were also filed in New Jersey and South Carolina. Those cases were voluntarily dismissed. 3 The putative class action filed in Florida also proposed a

nationwide class of Softsoap Antibacterial consumers as to its breach of express warranty and unjust enrichment claims. See Complaint at 15, 18-19, Elstein v. Colgate-Palmolive Co., 12-md- 02321-PB (D.N.H. Oct. 19, 2011).

from California, Florida, Illinois and Nevada sued Colgate on behalf of themselves and proposed statewide classes of similarly-situated consumers residing in each of those states. Doc. No. 91 at 1. Plaintiffs again alleged violations of their respective states’ consumer protection statutes and statutory and common law warranty and unjust enrichment laws. Id. And, again, plaintiffs sought class certification according to both Rule 23(b)(2) or Rule 23(b)(3), and pursued both injunctive and monetary relief. Id. at 24, 38-39.

Pursuant to their proposed Settlement Agreement, the parties seek to certify a settlement class consisting of all persons who purchased the complained-of product in the United States from January 1, 1992, up to and including the Notice Date. Doc. No. 92-2 at 12. Under the terms of the Settlement Agreement, plaintiffs seek class certification pursuant only to Rule 23(b)(2), and pursue only injunctive relief. See id. at 15-16; Doc. No. 100 at 19-23. B. Discovery Over the course of this litigation, the parties have engaged in significant discovery. Defendants have produced (and plaintiffs have reviewed) over 93,000 pages of documents. Defendants deposed the five class representatives. Plaintiffs have deposed various Colgate employees, and consulted with

scientific, marketing, and economics experts. C. Settlement Negotiations and Terms Since 2013, the parties have participated in settlement discussions. In November 2013, retired U.S. District Judge for the District of Minnesota, James M. Rosenbaum, assisted the parties with an initial mediation. That mediation was ultimately unsuccessful, but the parties resumed settlement negotiations in spring 2014. As a result of their ongoing discussions, the parties have agreed to settle this case on the terms set out in the Settlement Agreement.

Pursuant to the Settlement Agreement, Colgate agrees not to use several allegedly misleading marketing statements for a period of five years or until applicable law changes, and agrees to use triclosan in Softsoap Antibacterial only in a manner consistent with final FDA regulation.4 Doc. No. 92-2 ¶30. Colgate further agrees to pay two million dollars ($2,000,000.00) to satisfy the costs of the Notice Plan, attorneys’ fees, costs and expenses, and incentive awards

4 The terms and requirements of the Agreement’s injunctive relief expire on the earliest of: (1) five years from the effective date, or (2) the date upon which there are changes to applicable law that Colgate reasonably believes would require Colgate to modify the product’s labeling or marketing in order to comply with applicable law. Doc. No. 92-2 ¶30.

payable to the five named plaintiffs.5 Id. ¶¶ 36-40. In exchange, class members release their injunctive, declaratory, and non-monetary equitable claims related to the distribution, sale, purchase, labeling, packaging, marketing and/or advertising of Softsoap Antibacterial. Doc. Nos. 92-2 ¶31; 94 at 1. The Settlement Agreement does not, however, affect unnamed class members’ monetary claims. Doc. No. 102-1 at 8. Thus, unnamed class members remain free to file individual or class action lawsuits against Colgate in the future seeking money damages for Colgate’s allegedly misleading marketing of Softsoap Antibacterial. Id. D. Preliminary Approval and Notice to the Class On June 5, 2015, I granted the parties’ joint motion for preliminary certification of the Settlement Class, preliminary approval of the proposed settlement, approval of the notice plan, notice administrator, and appointment of lead counsel. Doc. No. 93. Thereafter, the parties supervised the provision of notice to potential class members. That notice included: (1) a press release to approximately 6,000 press outlets across the United States, (2) publication of summary notice in the national

Free access — add to your briefcase to read the full text and ask questions with AI

In re Colgate-Palmolive Softsoap Antibacterial Hand Soap Marketing and Sales Practices Litigation, 2015 DNH 211 (D.N.H. 2015).

2015 DNH 211 (In re Colgate-Palmolive Softsoap Antibacterial Hand Soap Marketing and Sales Practices Litigation) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

O'Shea v. Littleton
414 U.S. 488 (Supreme Court, 1974)
Sosna v. Iowa
419 U.S. 393 (Supreme Court, 1975)
Warth v. Seldin
422 U.S. 490 (Supreme Court, 1975)
City of Los Angeles v. Lyons
461 U.S. 95 (Supreme Court, 1983)
Missouri v. Jenkins Ex Rel. Agyei
491 U.S. 274 (Supreme Court, 1989)
Spencer v. Kemna
523 U.S. 1 (Supreme Court, 1998)
Summers v. Earth Island Institute
555 U.S. 488 (Supreme Court, 2009)
Cruz v. Farquharson
252 F.3d 530 (First Circuit, 2001)
Smilow v. Southwestern Bell Mobile Systems, Inc.
323 F.3d 32 (First Circuit, 2003)
Donahue v. City of Boston
371 F.3d 7 (First Circuit, 2004)
In Re New Motor Vehicles Can. Export Anti. Lit.
522 F.3d 6 (First Circuit, 2008)
Garcia-Rubiera v. Calderon
570 F.3d 443 (First Circuit, 2009)
Wal-Mart Stores, Inc. v. Dukes
131 S. Ct. 2541 (Supreme Court, 2011)
Hecht v. United Collection Bureau, Inc.
691 F.3d 218 (Second Circuit, 2012)