IHC Health Services Inc. v. ELAP Services

District Court, D. Utah·Decided September 30, 2019·No. 2:17-cv-01245·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF UTAH, CENTRAL DIVISION

IHC HEALTH SERVICES INC., a non-profit Utah corporation, MEMORANDUM DECISION AND ORDER GRANTING IN PART AND DENYING IN PART Plaintiff, PLAINTFF’S AND DEFENDANT’S MOTIONS TO DISMISS v.

ELAP SERVICES, LLC, a limited liability company, Case No. 2:17-cv-01245-JNP-EJF Defendant. District Judge Jill N. Parrish

This matter is before the court on the Partial Motion to Dismiss filed by Defendant and Counterclaim-Plaintiff ELAP Services, LLC (“ELAP”) and the Motion to Dismiss Defendant’s Counterclaims filed by Plaintiff and Counterclaim-Defendant IHC Health Services, Inc. (“IHC”). I. BACKGROUND IHC is a non-profit Utah corporation operating 22 hospitals and 185 clinics in Utah and Idaho. IHC provides medical services at its facilities. In 2016, IHC served more than 1.4 million patients in its hospitals and clinics. In 2015, IHC admitted more than 500,000 patients to its emergency rooms. When patients are admitted to an IHC facility, they sign a “Patient Agreement,” wherein they agree to pay the full medical bill charged by IHC. IHC does not disclose the cost of the treatment beforehand. If patients have health insurance, IHC bills their insurance provider. Many insurance providers have signed “preferred-provider agreements” (“PPAs”) with IHC. These contracts contain mutually agreed upon terms, including an agreement by IHC to collect only a mutually negotiated amount for any service. This means that patients who are insured by preferred providers pay significantly reduced rates. Absent a PPA, patients are contractually obligated by the Patient Agreement to pay the full amount charged by IHC. ELAP is a limited-liability company organized and existing under the laws of Pennsylvania. ELAP provides “health care cost containment services” for its clients, which are small to medium sized companies that sponsor their own ERISA self-funded healthcare plans. These companies contract with ELAP to “audit” the medical bills incurred by members of their plans. When a member of an ELAP-contracted plan (“Plan”) receives treatment from a medical

provider, his or her Plan submits the bills to ELAP. ELAP then purports to decide the reasonable amount for that service, or the Allowable Claim Limit (“ACL”). The ACL is the greater of a) the amount Medicare would pay, plus an additional 20%, or b) the provider’s cost to provide the health care goods and services to the patients, as determined by the self-reported cost information provided by the provider plus an additional 12%. ELAP calls its role “Designated Decision Maker.” ELAP’s strategy is that “[t]he only way to pay less for healthcare, is to pay less for healthcare.”1 ELAP tells its Plans that they can be treated by any medical provider in the country and that they will only be responsible for the ACL amount that ELAP instructs the Plan to pay. The dispute between the parties arises from the fact that ELAP has not signed a PPA with

IHC, thus IHC does not recognize ELAP’s authority to decide the amount Plans should pay. When an ELAP Plan member receives treatment at an IHC facility, IHC bills the Plan, which then only pays the amount decided by ELAP. IHC then sends additional bills to Plans and Plan members to demand the outstanding balance owing on the bill. But the Plans refuse to pay, because ELAP instructs Plans and Plan members that they are not liable for “reimbursement in excess of what

1 See Am. Compl. at Ex. C, “Put Your Claims Costs Back in the Box.” The court considers Exhibits A, B, & C attached to the Amended Complaint because “[e]xhibits attached to a complaint are properly treated as part of the pleadings for purposes of ruling on a motion to dismiss.” Tal v. Hogan, 453 F.3d 1244, 1264 n.24 (10th Cir. 2006). [the plan] has already paid.”2 When IHC attempts to initiate collection proceedings on these outstanding bills, ELAP instructs the patient to notify ELAP. ELAP is then contractually obligated to appoint an attorney to represent the Plan member. If necessary, ELAP’s appointed attorney will institute litigation against IHC to prevent recovery.3 ELAP-affiliated patients do not disclose that their insurance Plan is affiliated with ELAP

when they are admitted to IHC hospitals. Thus, IHC cannot identify the patients before offering treatment. Nevertheless, IHC estimates that it has provided treatment to hundreds of ELAP- affiliated plan members who have accrued millions of dollars in unpaid charges. IHC alleges it has been unsuccessful in collecting any unpaid charges from ELAP patients. On December 1, 2017, IHC filed suit against ELAP asserting six claims for relief.4 On February 12, 2018, ELAP filed a motion to dismiss IHC’s Complaint. On September 28, 2018, the court granted the motion in part, dismissing counts two through five for failure to state a claim and granting IHC leave to amend. See ECF No. 29 (the “Order”). On October 12, 2018, IHC filed its Amended Complaint asserting six nearly identical claims for relief: 1) Intentional Interference

with Existing and Prospective Economic Relations (“Count 1”); 2) Unjust Enrichment (“Count 2”);5 3) Fraud (“Count 3”); 4) Negligent Misrepresentation (“Count 4”); 5) Declaratory Judgment (“Count 5”); and 6) Preliminary and Permanent Injunction (“Count 6”). On October 26, 2018, ELAP moved to dismiss Counts 2–5 for failure to state a claim. On November 16, 2018, ELAP

2 See Am. Compl. at Ex. B, “Helpful Facts to Assist You with Any Balance Bill or Collection Notices.” 3 See Am. Compl. at Ex. A, Letters to IHC entities from ELAP’s law firm introduced in Musick et al v. Intermountain Health Care Inc., No. 2:15-cv-00450 (D. Utah 2017). 4 They are: 1) Tortious Interference with Economic Advantage; 2) Injurious Falsehood; 3) Fraud (“Count 3”); 4) Negligent Misrepresentation; 5) Declaratory Judgment; and 6) Preliminary and Permanent Injunction. 5 Count 2 is a new claim for relief replacing IHC’s Injurious Falsehood claim. filed its Answer and Counterclaim against IHC seeking 1) a Declaratory Judgment that IHC may not collect “excessive, unreasonable, and unconscionable” amounts under the Patient Agreements and 2) a Permanent Injunction preventing IHC from collecting “excessive, unreasonable, and unconscionable” amounts under the Patient Agreements. IHC then moved to dismiss ELAP’s counterclaims. Both motions are now before the court.

II. LEGAL STANDARD ELAP and IHC both move under FED. R. CIV. P. 12(b) to dismiss each other’s claims.6 A claim is properly dismissed under FED. R. CIV. P. 12(b)(6) if it fails to meet either the general pleading requirements of FED. R. CIV. P. 8 or the specialized pleading requirements of FED. R. CIV. P. 9. Seattle-First Nat. Bank v. Carlstedt, 800 F.2d 1008, 1011 (10th Cir. 1986). Under the general pleading standard of FED. R. CIV. P. 8, “[t]o survive a motion to dismiss, a complaint must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). In contrast, FED. R. CIV. P. 9(b) requires that, “[i]n alleging fraud or mistake, a party must state with particularity the circumstances constituting fraud or mistake.” The specialized

pleading requirement must be applied to any case brought in federal court where federal law has held that it should be applied. See Vess v. Ciba-Geigy Corp. USA, 317 F.3d 1097, 1103 (9th Cir. 2003); see also Order at 7.

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