Hudson v. Cleveland Clinic Foundation

CourtDistrict Court, N.D. Ohio
DecidedApril 14, 2025
Docket1:23-cv-02182
StatusUnknown

This text of Hudson v. Cleveland Clinic Foundation (Hudson v. Cleveland Clinic Foundation) is published on Counsel Stack Legal Research, covering District Court, N.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hudson v. Cleveland Clinic Foundation, (N.D. Ohio 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF OHIO EASTERN DIVISION

CHRISTY HUDSON, ) Plaintiff, ) CASE NO: 1:23-cv-2182 ) ) Judge Dan Aaron Polster ) v. ) ) OPINION AND ORDER THE CLEVELAND CLINIC ) FOUNDATION, ) ) ) Defendant.

Before the Court is Defendant Cleveland Clinic Foundation’s (“CCF” or “the Clinic”) Motion for Summary Judgment on Contractual Limitation of Liability. ECF 19. On March 12, 2025, Plaintiff Christy Hudson filed her opposition brief. ECF 37. CCF filed its reply brief on April 7, 2024. ECF 39. For the reasons explained below, the Court GRANTS CCF’s motion for summary judgment. I. BACKGROUND A. Factual Background CCF is a nonprofit, multispecialty academic medical center the employs over 75,000 individuals at its various locations in Northeast Ohio and around the world. ECF 19 at 1-2. The Clinic’s Pathology department houses a section on Transfusion Medicine, which in turn houses the Blood Bank. Id. at 2. “The Blood Bank is responsible for testing compatibility of blood products and providing those blood products for patient transfusions, surgeries, and other procedures.” Id. It operates 24/7 and is consistently one of the largest and busiest blood banks in 1 the country. Id. At the same time, it is also chronically understaffed. Id.; see also ECF 37 at 1. Hudson began working at the Clinic’s blood bank in 2004 as an hourly Blood Bank Bench Technologist. ECF 37 at 1. She worked in this role for ten years before being promoted to a laboratory supervisor position. Id.; see also ECF 19 at 2. Her responsibilities were mainly

administrative, including personnel management, overseeing training, and disciplinary actions. Hourly employees working at the Blood Bank reported to Hudson, including bench technologists, team leads, and coordinators. ECF 19 at 3; ECF 37 at 1-2. Hudson and another laboratory supervisor, Celeste Dean-El, both reported to Patrice Walton, the Laboratory Manager. All three women are Black. ECF 19 at 2-3. In 2018, Kimberly Grider, who is White, was hired as Administrator of the Clinical Pathology department, making her Walton’s direct supervisor. Id. at 3; ECF 37 at 2. Upon her appointment, Grider was asked specifically to focus improvement efforts on the Blood Bank and another laboratory in the department. There were two main sources of feedback during the relevant time period in this case. The first is a biannual survey of employees, the Press Ganey Survey,

which was used to measure employee engagement as a team and their opinion of team leadership. Individuals who receive low scores on the survey are required to develop an action plan for addressing those low scores, including taking leadership classes. ECF 37 at 3. The other source, developed in response to negative feedback from caregivers on the Press Ganey Survey, was a series of “town hall” style meetings organized by Human Resources in April 2020. Combined, these revealed that caregivers had extensive complaints about the adverse effects of constantly being short-staffed. Id. at 3-4. Several caregivers also raised concerns about the lack of advance notice of shift schedules, which fell under Hudson’s responsibilities. ECF 19 at 4. Grider, Walton, and several other leaders were also all identified as needing additional training and support. 2 At the same time, the Blood Bank was preparing to implement a new information software program called SafeTrace. The project has been in the works for a number of years and had faced a series of starts and stops before Grider was onboarded at the Clinic. ECF 37 at 4. The transition to SafeTrace was intensive, requiring all staff at the Blood Bank to undergo on-site training and

members of leadership to take on new responsibilities not originally within their job descriptions. Id.; see also ECF 19 at 7. In April 2021, Dean-El resigned from her position as a laboratory supervisor at the Blood Bank. In her exit interview, Dean-El raised concerns about Hudson and Walton’s leadership. In June 2021, Walton retired from the Blood Bank. With two of the three leadership positions in the Blood Bank now empty, Grider stepped in to serve as Hudson’s interim manager. Additionally, Hudson took on at least some duties that had been assigned to Deal-El, on top of her own duties. ECF 37 at 6-7. This temporary arrangement lasted until Megan Hearns, a White woman, was hired as the Laboratory Manager. ECF 19 at 5-6. In October 2021, Hudson took pre-planned PTO, but ended up contracting COVID-19

while she was out, prolonging her time away from work. ECF 37 at 7. This extended leave was approved under the FMLA, as was the subsequent intermittent FMLA leave Hudson was granted over the next several months due to COVID-19. Id. at 8; see also ECF 19 at 7. While on leave, Hearns would contact Hudson intermittently for assistance, but generally experienced no issues with getting her FMLA leave approved. ECF 38 at 8; ECF 19 at 7. In early 2022, the Blood Bank was preparing to finally implement the SafeTrace program. ECF 19 at 7. However, as of January 2022, with less than a month before the program was set to launch, Hudson had still not completed the required trainings. Id. Hudson requested that she be able to complete this training remotely because she was unable to secure childcare. Id. Hearns and 3 Grider had a meeting with Hudson, where Grider denied the request to participate remotely. Id.; see also ECF 37 at 8. The rest of the meeting was spent discussing other performance issues with Hudson, including attendance and communication issues. Following this meeting, Hudson reached out to Human Resources with concerns about the meeting and asked that a follow-up be scheduled

to discuss Grider and Hearns’ concerns in greater depth. ECF 37 at 9; ECF 19 at 8. Hearns attended this meeting, though Grider did not. At no time in this meeting did Hudson express that she believed these conversations were happening because of her race or due to her FMLA leave. ECF 19 at 8. Two weeks later, Hearns conducted Hudson’s 2021 annual performance review. Prior to this meeting, Hearns, who had only been Hudson’s manager for four months, reached out to Grider and other colleagues of Hudson to get a fuller understanding of Hudson’s performance over the entire year. Id. at 8-9. Hudson received a rating of “commendable,” which is the second lowest rating available. Hudson agreed with Hearns that there was room for improvement in many areas, and the two met regularly over the next several months to provide informal feedback on Hudson’s

performance. Id. at 9. On June 10, 2022, Hearns issued Hudson’s first disciplinary action – Document Counseling – in response to communication, time management, and timely completion of tasks concerns. Id. Hudson reached out again to Human Resources to express concerns about this meeting, acknowledging at least some of the concerns as accurate, but pushing back on others as being inaccurate or misleading. Id.; ECF 37 at 10-11. As with her previous report to Human Resources, Hudson again did not raise the notion that the discipline was connect to her race or FMLA leave. ECF 19 at 10. The summer of 2022 saw two third-party inspections of the Blood Bank, each of which 4 documented deficiencies related to Hudson’s responsibilities. Id. The first inspection was by the American Association of Blood Banks (“AABB”) in June 2022. The AABB did not revoke the Blood Bank’s accreditation, but issued three nonconformances. Two of these nonconformances, incomplete competencies and failure to follow and update standard operating procedures, were

directly linked to Hudson’s job responsibilities. Id. The second inspection was by the Food and Drug Administration (“FDA”) in July 2022. The FDA inspector found multiple deficiencies that had to be corrected, at least some of which were related to Hudson’s job responsibilities. ECF 37 at 11-12; ECF 19 at 11.

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Hudson v. Cleveland Clinic Foundation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hudson-v-cleveland-clinic-foundation-ohnd-2025.