Hose Co. v. Smith

2025 NCBC 17
North Carolina Business Court·Decided March 28, 2025·No. 24-CVS-50767·Published

Opinion

Hose Co. v. Smith, 2025 NCBC 17.

STATE OF NORTH CAROLINA IN THE GENERAL COURT OF JUSTICE SUPERIOR COURT DIVISION

MECKLENBURG COUNTY 24CV050767-590

THE HOSE COMPANY LLC, Plaintiff,

v.

ORDER AND OPINION ON

DEFENDANT’S MOTION TO DISMISS ROBERT M. SMITH,

Defendant.

1. THIS MATTER is before the Court on Defendant’s Motion to Dismiss (the Motion) filed pursuant to Rule 12(b)(6) of the North Carolina Rules of Civil Procedure (the Rule(s)), (ECF No. 32).

2. The Court, having considered the Motion, the briefs supporting and opposing the Motion, and the parties’ arguments at a hearing held on 27 February 2025, concludes for the reasons stated below that the Motion should be GRANTED in part and DENIED in part.

Robinson, Bradshaw & Hinson, P.A. by Julian Wright and Kelley Storey, for Plaintiff.

Bell, Davis & Pitt, P.A. by Marc Gustafson and Kevin Roak, for Defendant.

Earp, Judge.

I. FACTUAL AND PROCEDURAL BACKGROUND 3. The Hose Company (THC) is a Wyoming corporation with operations in Union County, North Carolina. (Ver. Compl. ¶ 1, ECF No. 3.) It has operated in the hose industry for about ten years selling hydraulic, pressure washing, and industrial hose. In addition to hose, it also sells hose fittings, adapters, accessories, and bundles of complete, ready-to-install custom hose setups throughout the United States and Canada. (Ver. Compl. ¶ 3.)

4. THC’s hydraulic hose is sold under the brand name Hydrauli-Flex. Its general-purpose water and chemical hose is called Soft Jet, and its pressure-washing hose is known as Fierce Jet. (Ver. Compl. ¶¶ 5–7.)

5. Robert M. Smith (Smith) worked at THC from approximately September 2016 to January 2024, first as Operations Manager and then as General Manager. (Ver. Compl. ¶ 8.) He became a shareholder in THC beginning in May 2021 and continuing until his resignation. (Ver. Compl. ¶ 9.)

6. Smith’s duties included management of the design, manufacture, assembly, and sale of hydraulic, pressure washing, and industrial hose. Further, Smith looked for, developed, and analyzed potential business partnerships with and acquisitions by THC of other companies and assets in the hose business. (Ver. Compl. ¶ 8.)

7. Based on his position, Smith had access to THC’s confidential information including pricing; operating costs and expenses; budgeting; supplier data; customer data, needs and preferences; customer relations; proprietary technology; operational processes and tools; and market strategy and performance. (Ver. Compl. ¶ 10.)

8. On 20 July 2022, Smith signed a Noncompetition Agreement (the Agreement) in exchange for increased compensation. (Ver. Compl. ¶ 11.) The agreement contained the following noncompetition provision:

1. Noncompetition.

(a) [Smith] agrees that, during the Restricted Period, [Smith]

shall not accept employment to design, manufacture, assembly [sic], and sale [sic] of hydraulic and industrial hose, or to perform any other services which are the same as or similar to services [Smith] has performed or will perform for [THC], within the Restricted Territory.

(Ver. Compl., Exhibit 1 Noncompetition Agreement [Agreement] § 1(a).)

9. The restricted territory and restricted period were defined in the Agreement as follows:

(b) As used herein, the following terms shall have the following meanings:

“Restricted Territory” means the following: (i) the geographic area within a 100-mile radius of [THC’s] facility at 301 Warehouse Drive, Matthews, North Carolina; (ii) Mecklenburg County, North Carolina;

(iii) counties contiguous to Mecklenburg County, North Carolina; (iv) the State of North Carolina; (v) states contiguous to the State of North Carolina; (vi) the State of South Carolina; (vii) the State of Georgia; (viii)

the State of Virginia; (ix) the State of Tennessee; (x) the State of Florida;

(xi) the State of Texas; (xii) the contiguous United States; (xiii) the United States; (xiv) or in any geographic area within a 5-mile radius of [THC] locations or [THC] customer locations in which the Employee exercised responsibility or serviced customers of the Company.

“Restricted Period” means a period that is two years after the termination of [Smith’s] employment with [THC], whether voluntary termination by [Smith] or termination for cause by [THC.]

(Agreement § 1(b).)

10. On 2 January 2024, Smith submitted his resignation letter, stating in pertinent part:

My last working day will be January 19th, 2024, as I have accepted a new opportunity as the Director of Integration Business Development at Triosim, a paper and pulp manufacturing and servicing company based in Appleton, WI.

****

Additionally, in accordance with my non-competition agreement, my new role at Triosim will not involve direct engagement or contact with any of The Hose Company's customers, vendors, or employees. I am committed to upholding the terms of our agreement and ensuring seamless transition.

(Ver. Compl., ¶ 19, Exhibit 2 Resignation Letter [Resignation Letter].) However, following Smith’s departure from THC, Plaintiff became aware of Smith’s involvement in the hose business on behalf of Triosim Corporation (Triosim) and others.

A. Smith’s Work with Triosim 11. After leaving THC, Defendant began working as Director of Integration and Business Development for Triosim. (Ver. Compl. ¶ 20.) THC believed that Smith was working in the paper and pulp industry. (Ver. Compl. ¶ 22.)

12. After his departure, THC sent Smith a letter reminding him of his contractual obligations. (Ver. Compl. ¶ 53.) On 9 May 2024, Triosim’s counsel confirmed that Triosim was aware of THC’s Noncompetition Agreement and that it was utilizing Smith to perform services that did not compete with THC to ensure that Smith complied. (Ver. Compl. ¶ 55.) Plaintiff relied on these representations. (Ver. Compl. ¶¶ 70–71.)

13. On 7 August 2024, however, an email inadvertently sent to Smith’s old THC email address revealed that Smith was engaged in the industrial hose industry in some capacity for a company called Albany Rubber & Gasket (Albany). (Ver. Compl. ¶ 23; Ver. Compl., Exhibit 3.) THC investigated and determined that Smith was working for Trident Services, LLC (Trident), a division of Triosim. (Ver. Compl. ¶¶ 24–25.) Albany, which sells industrial and hydraulic hose, is a subsidiary of Trident located in Georgia. (Ver. Compl. ¶ 26.)

14. Other subsidiaries of Trident include Montgomery Rubber & Gasket (Montgomery) located in Alabama, MS Rubber (MS) located in Mississippi, and Pensacola Rubber & Gasket (Pensacola) located in Florida. (Ver. Compl. ¶ 27.) Albany sells industrial and hydraulic hose; Montgomery and MS sell hydraulic and industrial hose and fittings; and Pensacola sells all types of hose products including industrial, hydraulic, metal, tubing, ducting, and automotive. (Ver. Compl. ¶¶ 29– 33.)

B. Christoper Inks and Manatee 15. Christopher Inks (Inks), Smith’s longtime friend, began working for THC on or about 29 April 2020. Inks was not required to sign a noncompetition agreement because Smith vouched for his character. (Ver. Compl. ¶¶ 35–36.)

16. THC believes that Inks and Smith began discussing a partnership to develop and sell hoses and hose-related parts while they were both employed by THC, but they did not have the capital to do so on their own. (Ver. Compl. ¶ 45.)

17. In November 2023, while both were employed by THC, Smith and Inks traveled to California with individuals from Manatee Pressure Washer Supply and Repair (Manatee), one of THC’s Fierce Jet hose customers, to identify warehouse space and discuss a potential joint venture between THC and Manatee. (Ver. Compl. ¶¶ 41, 46.) The idea did not progress after the trip. (Ver. Compl. ¶ 47.)

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