Horn v. Safeway Inc.

CourtDistrict Court, N.D. California
DecidedMay 6, 2021
Docket3:19-cv-02488-JCS
StatusUnknown

This text of Horn v. Safeway Inc. (Horn v. Safeway Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Horn v. Safeway Inc., (N.D. Cal. 2021).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 DEBRA HORN, 7 Case No. 19-cv-02488-JCS Plaintiff, 8 v. ORDER GRANTING IN PART AND 9 DENYING IN PART MOTION FOR SAFEWAY INC., PARTIAL SUMMARY JUDGMENT 10 Defendant. Re: Dkt. No. 60 11

12 13 I. INTRODUCTION 14 Plaintiff Debra Horn brought this disability discrimination action against her employer, 15 Defendant Safeway Inc. (“Safeway”), in Alameda County Superior Court. She asserts claims for, 16 inter alia, discrimination, harassment and retaliation based on disability, as well as failure to 17 provide reasonable accommodation for her disability, under the American’s with Disabilities Act 18 (“ADA”) and California’s Fair Employment and Housing Act (“FEHA”). Safeway removed the 19 case to this Court and now brings a Motion for Partial Summary Judgment (“Motion”). A hearing 20 on the Motion was held on April 30, 2021. For the reasons stated below, the Motion is 21 GRANTED in part and DENIED in part.1 22 II. BACKGROUND 23 A. Factual and Procedural Background2 24 Safeway hired Horn in 2003. Declaration of Andrew Chan Kim in Opposition to Motion 25 for Summary Judgment (“Kim Decl.”) ¶ 2 & Ex. A (Deposition of Debra Horn (“Horn Depo.”)) at 26

27 1 The parties have consented to the jurisdiction of a United States magistrate judge pursuant to 28 1 15-17. From 2003 to 2017, she stocked product shelves, worked as a cashier, assisted with self- 2 checkout, and performed general customer service. Id. at 16, 19, 223-224, 389-390. 3 In 2005, Horn suffered a work injury to her foot. Id. at 18. She required three surgeries 4 on her foot between 2005 and 2007. Id. at 271-272; Declaration of Debra Horn in Opposition to 5 Motion for Summary Judgment (“Horn Decl.”) ¶ 2. On July 8, 2010, Horn began to experience 6 persistent pain in her hands associated with work. Horn Decl. ¶ 3. She required “multiple 7 surgeries” to her hands, which she underwent in 2012. Id. On November 24, 2016, Horn slipped 8 and fell on melted ice at work, injuring her knees. Id. ¶ 4. 9 According to Horn, between September 2005 and December 2016, she provided numerous 10 doctors’ notes informing Safeway of her need for various accommodations, including her need for 11 a stool to sit on and a limitation of no more than two hours at a time, four hours total, with at least 12 a 15 minute break in between, working as a checker. See Chun Decl., Ex. E (Plaintiff’s Responses 13 to Defendant’s Interrogatories, Set One) at 3-57.3 Horn alleges these limitations were not 14 followed, however, and that she was harassed and retaliated against by her managers and 15 coworkers in connection with her requests for accommodation. Id. 16 It is undisputed that on May 18, 2012, Horn’s doctor reported that she needed the 17 following accommodation: “She will continue doing her normal job. She is best if she checks no 18 more than 2 hours at a time, 4 hours total per day.” Chun Decl., Ex. B (Horn Depo.) & Depo. Ex. 19 68 (Notice of Offer of Modified or Alternative Work). This recommendation was quoted in a 20 Notice of Offer of Modified or Alternative Work (“Modified Work Offer”) prepared by Safeway, 21 along with the further statement, “We understand that you further requested a stool to be in the 22 checkstand. A stool will be available to be utilized on an as-needed basis.” Id. The Modified 23 Work Offer was signed by a Safeway representative on August 15, 2012 and by Horn on 24 September 6, 2012. Id. According to Horn, however, these restrictions continued to be ignored 25 and managers continued to harass and retaliate against her and to refuse to provide reasonable 26 3 Safeway objects to some of the statements in Plaintiff’s Opposition brief regarding work 27 restrictions she contends were recommended by her doctors on the basis that they are hearsay and 1 accommodations of her disability. Chun Decl., Ex. E (Plaintiff’s Responses to Defendant’s 2 Interrogatories, Set One) at 11-19. 3 It appears to be undisputed that the store director at the Safeway where Horn worked was 4 Brian Sullivan from 2009 through 2014, Amadeo Olivira sometime in 2015 and Michael Vasquez 5 between May 3, 2015 and August 26, 2017. Vasquez Decl. ¶ 1; Chun Decl., Ex. A (Horn Depo.) 6 at 23.4 Horn’s Complaint and interrogatory responses describe a series of incidents in which Horn 7 contends her managers engaged in disability harassment and failed to accommodate her between 8 2009 and 2017. Id. at 3-57. These involved Safeway store directors Brian Sullivan and Michael 9 Vasquez, as well as assistant store managers Michael Gravelle, Ben Beede, Jessica Taylor and 10 Jerry Hunt, and front-end managers Robin Hill, Kelli Snow and Alfonso Balboa. Chun Decl., Ex. 11 E (Plaintiff’s Responses to Defendant’s Interrogatories, Set One) at 3-57. 12 On March 25, 2017, an incident occurred in which Horn called the police to report two 13 African-American customers, a mother and daughter, whom she suspected of shoplifting. Chun 14 Decl., Ex. C (Horn Depo. Ex. 167) (arbitrator’s decision). A Safeway Asset Manager, Celia 15 Kettle, investigated the incident and concluded that Horn had violated multiple Safeway policies 16 including its Shoplifting Deterrence Policy. Declaration of Celia Kettle in Support of Defendant 17 Safeway Inc.’s Motion for Partial Summary Judgment (“Kettle Decl.”) ¶ 5. According to Kettle, 18 she had already counseled Horn in connection with a previous incident that occurred about a year 19 before in which Horn called the police to report suspected shoplifters, telling Horn that she was 20

21 4While Safeway supplied a declaration from Vasquez that contains the specific dates of his tenure as store director, it did not provide evidence as to the specific dates when Olivira and Sullivan 22 were store director. The only evidence in the record as to when these individuals were store director is contained in Horn’s deposition testimony, in which she responded to a question asking 23 how long Sullivan was store director as follows: “Oh, at least from – from what I can recall two thousand – the end of 2008 until ’14. Maybe right up to [Olivira] ’15. From ’08 to ’15.” See 24 Chun Decl., Ex. A (Horn Depo.) at 23. At oral argument, the Court asked Safeway if it could provide the approximate dates when Sullivan and Olivira held the position of store director (or to 25 point to any evidence on this question other than Horn’s testimony) but counsel was unable to do so. Therefore, the Court must rely on the limited testimony in the record by Horn on this question. 26 As there is no evidence in the record that the store had more than one director at a time (and Horn’s testimony indicates that these three individuals held this position sequentially), the 27 undisputed evidence in the record reflects that Olivira held the store director position for 1 “not authorized to assist in the detention of suspected shoplifters, including by contacting police.” 2 Id. ¶ 3.5 3 On April 17, 2017, Horn was suspended from her job on the basis that she had failed to 4 follow Safeway’s policies, and she was terminated on June 28, 2017. Declaration of Kevin Lovell 5 in Support of Defendant Safeway Inc’s Motion for Summary Judgment (“Lovell Decl.”) ¶ 2. 6 Horn’s union filed a grievance on her behalf and she was reinstated to her position with a one-year 7 suspension following binding arbitration. Chun Decl., Ex. C (Horn Depo. Ex. 167). The 8 arbitrator found that Horn had “engaged in serious misconduct by indulging in racial profiling and 9 falsely accusing customers of theft without having a reasonable basis for doing so.” Id. at 31. 10 Nonetheless, he found that Safeway’s policy prohibiting Horn from calling the police under the 11 circumstances of the incident had not been made sufficiently clear to Horn to justify termination as 12 an appropriate sanction. Id. at 31-32.

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Horn v. Safeway Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/horn-v-safeway-inc-cand-2021.