Hollie Jackson, as Administrator of the Estate of Emma Hayes, and on Behalf of the Wrongful Death Beneficiaries of Emma Hayes v. Mayfield Ky Opco, LLC D/B/A Mayfield Health and Rehabilitation

CourtKentucky Supreme Court
DecidedDecember 18, 2025
Docket2024-SC-0180
StatusPublished

This text of Hollie Jackson, as Administrator of the Estate of Emma Hayes, and on Behalf of the Wrongful Death Beneficiaries of Emma Hayes v. Mayfield Ky Opco, LLC D/B/A Mayfield Health and Rehabilitation (Hollie Jackson, as Administrator of the Estate of Emma Hayes, and on Behalf of the Wrongful Death Beneficiaries of Emma Hayes v. Mayfield Ky Opco, LLC D/B/A Mayfield Health and Rehabilitation) is published on Counsel Stack Legal Research, covering Kentucky Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

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Hollie Jackson, as Administrator of the Estate of Emma Hayes, and on Behalf of the Wrongful Death Beneficiaries of Emma Hayes v. Mayfield Ky Opco, LLC D/B/A Mayfield Health and Rehabilitation, (Ky. 2025).

Opinion

RENDERED: DECEMBER 18, 2025 TO BE PUBLISHED

Supreme Court of Kentucky 2024-SC-0180-DG

HOLLIE JACKSON, AS APPELLANT ADMINISTRATOR OF THE ESTATE OF EMMA HAYES, DECEASED, AND ON BEHALF OF THE WRONGFUL DEATH BENEFICIARIES OF EMMA HAYES

ON REVIEW FROM COURT OF APPEALS V. NO. 2023-CA-0260 GRAVES CIRCUIT COURT NO. 21-CI-00367

MAYFIELD KY OPCO, LLC D/B/A APPELLEES MAYFIELD HEALTH AND REHABILITATION; CLEARVIEW HEALTHCARE MANAGEMENT KY, LLC D/B/A CLEARVIEW HEALTHCARE MANAGEMENT; CRYSTAL JANES; HUGHES ASH; SUSAN ALLEN, RN; AND THE PORTOPICCOLO GROUP, LLC

OPINION OF THE COURT BY CHIEF JUSTICE LAMBERT

REVERSING AND REMANDING

Hollie Jackson, as administrator of his late mother’s estate, appeals a

Court of Appeals ruling that affirmed the Graves Circuit Court’s dismissal of

his lawsuit against nursing home defendants Mayfield, KY OPCO, LLC D/B/A

Mayfield Health and Rehabilitation; Clearview Healthcare Management, KY,

LLC D/B/A Clearview Healthcare Management; Crystal Janes; Hughes Ash; Susan Allen; and the Portopiccolo Group, LLC (collectively, Mayfield). The

circuit court granted summary judgment in favor of Mayfield upon finding that

it was entitled to immunity under KRS 1 39A.275, Kentucky’s COVID immunity

statute. After review, this Court holds that the circuit court erred by granting

summary judgment. We accordingly reverse the Court of Appeals’ decision,

vacate the circuit court’s summary judgment order, and remand for further

proceedings consistent with this Opinion.

I. FACTUAL AND PROCEDURAL BACKGROUND

On February 6, 2018, then-eighty-five-year-old Emma Hayes was

admitted to Mayfield, a nursing home. Emma required twenty-four-hour

monitoring and assistance with all aspects of daily life due to being wheelchair

bound, her advanced age, and her numerous health conditions such as

congestive heart failure, non-Alzheimer’s dementia, epilepsy, syncope, chronic

obstructive pulmonary disease, osteoarthritis, arteriosclerotic heart disease,

diabetes, cholelithiasis, arteriosclerotic peripheral vascular disease,

arteriosclerotic cerebrovascular disease, and pulmonary hypertension.

As detailed below, we know very little about Emma’s level of care because

Mayfield refused to respond to the majority of Jackson’s requests for discovery.

However, portions of her medical records from Mayfield establish that on

November 26, 2020, she tested positive for COVID and was transferred to

Mayfield’s dedicated COVID unit. One week later on December 3, 2020, at

1 Kentucky Revised Statutes.

2 8:51 a.m. Mayfield’s staff attempted to rouse Emma in order to administer her

numerous medications but were unable to. Abandoning that effort, Mayfield’s

staff took no action until nearly five hours later 2 at 1:45 p.m. when they took

her vitals. By that time her blood pressure was 160/75, her pulse was forty-

four beats per minute, her oxygen saturation was eighty-seven percent, her

respiration was fifty breaths per minute and “labored,” her temperature was

ninety-nine point six degrees Fahrenheit, and there was “jerking/twitching of

[her] upper extremities and head.” Emma was accordingly transported by

ambulance to Jackson Purchase Medical Center (JPMC), a local hospital.

The ambulance’s patient care record stated that Emma’s level of distress

was “severe.” The “chief complaint” listed was difficulty breathing and the

“secondary complaint” was altered mental status. The emergency service

worker’s primary impression was “shortness of breath” and his or her

secondary impression was “COVID-19 – confirmed by testing.” The emergency

room records from JPMC indicate that Emma was in respiratory distress when

she arrived at 2:38 p.m., that she was intubated at 2:58 p.m., and that she

passed away at 3:40 p.m.

Despite the fact that Emma was deceased by 3:40 p.m. on December 3,

2020, her medical records from Mayfield charted that evening mysteriously

2 Mayfield asserted, and the circuit court found in its order granting summary

judgment, that Mayfield took Emma’s vitals at 9:51 a.m. on December 3 and found them to be normal. There is no evidence that this ever occurred based on any of Emma’s medical records that are now before this Court. The circuit court also found that a chest x-ray was performed on December 2, 2020, that showed no acute cardiopulmonary disease. Again, we find nothing in Emma’s medical records now before us that support that finding.

3 state that during the night shift from 6 p.m. on December 3 to 6 a.m. on

December 4 she received assistance with bed mobility; she was assisted with

dressing herself; that she voided her bowels, and the substance was putty-like;

that a pressure reducing device was placed in her bed; that she was turned

and repositioned in bed; that no troubling behavior such as crying, screaming,

kicking, biting, spitting, or abusive language were observed; and that she

refused to eat a snack.

Jackson filed the lawsuit at issue herein on November 9, 2021. His nine-

count complaint alleged negligence, medical negligence, violations of a long-

term care resident’s rights, common law fraud, breach of fiduciary duty,

wrongful death, entitlement to punitive damages, and individual counts of

negligence against two administrators and a registered nurse. Jackson’s

complaint asserted that Mayfield knew Emma was dependent upon it for

twenty-four-hour care and that due to its ongoing and routine indifference for

her basic care and needs she suffered respiratory failure, significant pain that

went untreated, the accelerated deterioration of her health, unplanned weight

loss and malnutrition, violations of her dignity, and death.

The complaint alleged that Mayfield engaged in various acts of

misconduct such as failing to maintain sufficient staffing levels and

appropriate oversight of nursing personnel; failing to follow applicable rules

and regulations promulgated by the Cabinet for Health and Family Services

4 (CHFS); 3 failing to maintain records; failing to allocate sufficient resources to

ensure patients’ basic care needs were met; failing to take reasonable steps to

prevent, eliminate, and correct deficiencies in resident care; and failing to

disclose a culture of patient harm within the facility.

The complaint further alleged that Mayfield failed to ensure Emma

received timely and accurate care assessments, treatments, and medications;

failed to ensure she received timely medical intervention in response to

significant changes in condition; failed to recognize significant changes in her

health status, failed to notify her physician and family of those changes, and

failed to transfer her to a hospital when her health declined beyond Mayfield’s

ability to treat; failed to ensure Emma was kept free from mental and physical

abuse; and that it took affirmative steps to conceal its own fraudulent conduct

by manipulating and/or falsifying Emma’s medical records in an attempt to

make it appear that her minimum care needs were being met. It asserted that

Mayfield’s acts of negligence and medical negligence “[were] accompanied by

such wanton or reckless disregard for the health and safety of [Emma] as to

constitute gross negligence.” None of Jackson’s claims for relief were based on

Emma’s exposure to, or contraction of COVID, nor did he allege that Emma’s

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Hollie Jackson, as Administrator of the Estate of Emma Hayes, and on Behalf of the Wrongful Death Beneficiaries of Emma Hayes v. Mayfield Ky Opco, LLC D/B/A Mayfield Health and Rehabilitation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hollie-jackson-as-administrator-of-the-estate-of-emma-hayes-and-on-behalf-ky-2025.