hiQ Labs, Inc. v. Linkedin Corporation

District Court, N.D. California·Decided September 9, 2020·No. 3:17-cv-03301·Unknown

Opinion

HIQ LABS, INC., Case No. 17-cv-03301-EMC

Plaintiff, ORDER GRANTING IN PART AND v. DENYING IN PART DEFENDANT’S MOTION TO DISMISS Docket No. 137 Defendant.

Plaintiff hiQ Labs, Inc. has filed suit against LinkedIn Corp. seeking declaratory relief as well as injunctive relief and damages. According to hiQ, it has not violated any laws by “scraping” public information about LinkedIn users from LinkedIn’s website. Furthermore, hiQ asserts, LinkedIn has violated various antitrust and fair practices laws by trying to prevent hiQ from accessing the public information on the website. Currently pending before the Court is LinkedIn’s motion to dismiss the first amended complaint (“FAC”). The motion primarily challenges the antitrust claims asserted for the first time in the FAC. Having considered the parties’ briefs as well as the oral argument of counsel, the Court hereby GRANTS in part and DENIES in part the motion to dismiss. The main allegations in the FAC which are related to the antitrust claims are as follows. “LinkedIn is the world’s largest professional social network, with over 660 million members.” FAC ¶ 2. Individuals who use the LinkedIn network can make certain information about themselves – e.g., resumes and work history – publicly available on the LinkedIn website. See FAC ¶ 2. information publicly available on LinkedIn. FAC ¶ 3. “People analytics” is

a new type of predictive data analysis aimed at providing employers in-depth, predictive insights into their workforce. People analytics generally work by performing computerized analyses of employees’ public professional information and history that then show which employees are at higher risk of looking for a new job, and which may have skills that are not being utilized in their current job. hiQ created two specific analytics services: (a) “Keeper,” which tells employers which of their employees are at the greatest risk of being recruited away, and (b) “Skill Mapper,” a summary of the breadth and depth of aggregate or individual skills of current or prospective employees, which may not be obvious from internal company documents (such as internal performance reviews or the resume the employee supplied as part of the hiring process) or conversations with those employees. FAC ¶ 33. Before hiQ, people analytics either did not exist or was not very accurate – e.g., employers relied on internal data only and took an ad hoc approach; hiQ, with its people analytics services, was “able to reduce hard costs and transaction costs” for employers. FAC ¶ 35.

LinkedIn eventually realized that it might be able to profit by providing the same type of innovative and revolutionary analytics hiQ pioneered, and it developed its own competing version of that analytics service. Then, in May 2017, LinkedIn abruptly, unlawfully and without cause denied hiQ access to the portion of the LinkedIn website containing wholly public member profiles. FAC ¶ 6. hiQ is not alone in being denied access to the public portion of LinkedIn’s website; LinkedIn has denied access to other people analytics providers as well. See FAC ¶ 46. However, LinkedIn has not denied access to companies that do not provide people analytics services (e.g., Google and Bing). See FAC ¶ 47. “The most immediate anticompetitive effect of LinkedIn’s conduct . . . was to eliminate – effectively overnight – nearly all of its people analytics competitors.” FAC ¶ 53. People analytics providers who remain either offer their services at much higher prices than LinkedIn does, or at the same price but with inferior quality. See FAC ¶ 54. Through its actions, LinkedIn has thus reduced consumer choice and price competition. See FAC ¶ 58(d). LinkedIn’s conduct implicates two product markets. First, there is the market for differentiated from traditional social networking platforms because the former, unlike the latter, focus only on business relationships. See FAC ¶¶ 20-21 (alleging, inter alia, that “consumers would reasonably switch to other professional social network platforms for business purposes (if they could), but would not similarly use more traditional social networks for the same purposes”). “LinkedIn was, for many years, the only real professional social networking platform . . . .” FAC ¶ 25. Today, LinkedIn has “well over 75% of all professional social network users in the United States.” FAC ¶ 25. Second, there is the market for people analytics services. This “type of service . . . did not exist until hiQ first came into being, and the only alternative to such services is the previous set of ad hoc measures that companies employed when trying to guess employee attrition risk and employees’ full and current skillsets.” FAC ¶ 36. Based on, inter alia, the above allegations, hiQ has asserted three antitrust claims. • Monopolization, in violation of § 2 of the Sherman Act. According to hiQ, LinkedIn has acquired and maintained monopoly power in the markets for professional social networking platforms and people analytics services through unlawful means, including “leveraging, lock-in, raising rivals’ costs, tying, unilateral refusal to deal, denial of essential facilities, and vertically-arranged boycotts.” FAC ¶ 12. • Attempted monopolization, also in violation of § 2 of the Sherman Act. According to hiQ, there is a dangerous probability that LinkedIn will monopolize the market for people analytics services because it has engaged in anticompetitive conduct such as “leveraging, lock-in, raising rivals’ costs, tying, unilateral refusal to deal, denial of essential facilities, and vertically-arranged boycotts.” FAC 150. • Unreasonable restraint of trade, in violation of § 1 of the Sherman Act. According to hiQ, LinkedIn and its members have entered into contracts or combinations that have the effect of unreasonably restraining trade. See FAC ¶ 159. The contracts or combinations include “tying arrangements and vertically-arranged boycotts.” FAC In addition to the antitrust claims, hiQ has asserted claims for, inter alia, declaratory relief, intentional interference with contract and prospective economic advantage, and violation of California Business & Professions Code § 17200. LinkedIn moves to dismiss certain claims asserted in hiQ’s FAC. In particular, LinkedIn argues that all claims for damages (i.e., the antitrust and intentional interference claims) should be dismissed based on the Noerr-Pennington doctrine and the California litigation privilege. LinkedIn further argues that the antitrust claims should be dismissed on various merits grounds (e.g., failure to allege antitrust injury, a product market, and anticompetitive conduct). A. Legal Standard Federal Rule of Civil Procedure 8(a)(2) requires a complaint to include “a short and plain statement of the claim showing that the pleader is entitled to relief.” Fed. R. Civ. P. 8(a)(2). A complaint that fails to meet this standard may be dismissed pursuant to Federal Rule of Civil Procedure 12(b)(6). See Fed. R. Civ. P. 12(b)(6). To overcome a Rule 12(b)(6) motion to dismiss after the Supreme Court’s decisions in Ashcroft v. Iqbal, 556 U.S. 662 (2009), and Bell Atlantic Corp. v. Twombly, 550 U.S. 544 (2007), a plaintiff’s “factual allegations [in the complaint] ‘must . . . suggest that the claim has at least a plausible chance of success.’“ Levitt v. Yelp! Inc., 765 F.3d 1123, 1135 (9th Cir. 2014). The court “accept[s] factual allegations

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hiQ Labs, Inc. v. Linkedin Corporation, (N.D. Cal. 2020).

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