Hills v. AT&T Mobility Services LLC

CourtDistrict Court, N.D. Indiana
DecidedSeptember 16, 2022
Docket3:17-cv-00556
StatusUnknown

This text of Hills v. AT&T Mobility Services LLC (Hills v. AT&T Mobility Services LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Indiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hills v. AT&T Mobility Services LLC, (N.D. Ind. 2022).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF INDIANA SOUTH BEND DIVISION

KATIA HILLS,

Plaintiff,

v. Case No. 3:17-CV-556 JD

AT&T MOBILITY SERVICES LLC,

Defendant.

OPINION AND ORDER Plaintiff Katia Hills (“Hills”) has moved for summary judgment on her disparate treatment claim against Defendant AT&T Mobility Services LLC (“AT&T”). Hills claims that AT&T automatically excused certain categories of absences, such as disability accommodation, but did not automatically excuse pregnancy-related absences. (DE 140 at 2.) Hills asserts that this policy resulted in her being unable to obtain excused absences, eventually resulting in her being terminated from AT&T. (Id.) For the reasons stated below, the Court denies Hills motion for summary judgment, finding that AT&T has put forth a legitimate, nondiscriminatory justification for why Hills did not receive accommodations. A. Factual Background The facts, viewed in the light most favorable to AT&T, as the non-moving party, are as follows. On April 7, 2014, Katia Hills began working as a sales support representative at an AT&T store in Elkhart, Indiana. (DE 141-3 at 2; DE 141-4; DE 141-6 at 21:6–9.) Hills stayed in this position until October 2014, at which point AT&T promoted her to retail sales consultant. (DE 141-4; DE 141-6 at 27:4–12; DE 66 ¶ 9.) The same month she was promoted, Hills learned that she was pregnant. (DE 141-6 at 274:6–8.) As a sales employee of AT&T, Hills was subject to AT&T’s Sales Attendance Guidelines (“SAG”) policy. The SAG policy was implemented in 2011 in order to establish expectations regarding employee attendance, while also providing consistent treatment to employees. (DE 141-9 at 2.) The SAG accomplished this by using a point system where employees accrued

points for unexcused absences, tardies, or early departures, which the policy called “occurrences.” (DE 141-9 ¶ 8.) Excused absences, tardies, or early departures did not count as “occurrences” under the SAG policy, and so would not accrue points. (Id. ¶ 2) Under the SAG, if there was an “occurrence,” then employees would receive points commensurate with the length of that occurrence. For example, an absence of 6 to 15 minutes would accrue ¼ point, while any absence greater than or equal to 121 minutes would equate to 1 point missed.1 (DE 141-9 ¶ 8.) During the course of Hills’ employment, she was subject to two versions of the SAG policy. When Hills started with AT&T, she was subject to a policy which was effective beginning on October 17, 2011 (the “2011 SAG” policy). (DE 141-9 at 2.) On May 1, 2015, the 2011 SAG policy was supplanted with a new policy (the “2015 SAG” policy). (DE 141-10 at 2.)

While each SAG policy penalized employees’ unexcused absences with points, or fractions of points, there were some differences between the two.

1 Both the 2011 and 2015 SAG included the following point scale for unexcused absences, tardies, or early departures: • 1 to 5 minutes tardy = Grace Period • 6 to 15 minutes missed = ¼ point • 16 to 30 minutes missed = ½ point • 31 to 120 minutes missed = ¾ point • Greater than or equal to 121 minutes missed = 1 point • One day of absence = 1 point (DE 141-9 ¶ 8; DE 141-10 ¶ 10.) First, the policies listed different express categories of excused absences. The 2011 SAG provided a list of 11 express categories of excused absences which would not trigger the imposition of a point or a fraction of a point: Excused time away includes, but is not limited to . . . approved leave of absence, scheduled vacation, scheduled excused days with pay, jury duty, bereavement, court subpoenas, military leave, short term disability, FMLA (or other federal or state mandated leave), contractual time off for union business and any other absence that is mandated by law or Company policy. (DE 141-9 ¶ 2.) The 2015 SAG policy included a longer list of excused absences. This list expressly included the above categories, but also had new expressly listed categories, such as “approved job accommodations,” “company-initiated closings,” and “company recognized holidays.” (DE 141-10 ¶ 3.).2 Second, there were changes concerning how the point system operated. While the 2011 SAG policy gave supervisors discretion “to consider extenuating/extreme circumstances where appropriate” and decline to impose a point or fraction of a point for an “occurrence,” the 2015 SAG policy no longer provided supervisors this discretion. (DE 141-9 ¶ 12; DE 141-11 at 129:9–13, 146:13–148; DE 141-10.) Additionally, the point thresholds resulting in discipline differed. For example, in the 2011 SAG policy, once 7 points were accrued, termination resulted. (DE 141-9 ¶ 11.) The 2015 SAG policy changed the point threshold for termination to 8 points.3 (DE 141-10 ¶ 11.) Finally, under the 2011 SAG policy, occurrences and associated point values expired after 180 days of active employment

2 One area of dispute between the parties concerns these lists of excused absences. AT&T contends that, even though pregnancy-related absences were not expressly listed as a category of excused absences in the 2011 SAG, that the list was non-exhaustive. According to AT&T, under the 2011 SAG and 2015 SAG, Hills could have secured a “job accommodation” and been excused from work for a pregnancy-related absence that did not rise to the level of an ADA-qualifying disability. (DE 150 at 15; DE 150-36 ¶ 98.) Meanwhile, Hills asserts that the “only way for a pregnancy-related absence to be deemed excused, and therefore spared punishment, is for the pregnant worker to shoehorn her absence into” either short-term disability (“STD”) leave, Family and Medical Leave Act (“FMLA”) leave, or leave as an accommodation of disability under the ADA. (DE 141 at 5.) 3 Under both policies, once a point threshold was reached, a review process was triggered where a higher-level manager reviewed and approved that course of discipline before administering it to the employee. (DE 150-12 at 6.) following the occurrence, while occurrences and associated point values under the 2015 SAG policy only expired after 12 months of active employment following the occurrence. (DE 141-9 ¶ 10; DE 141-10 ¶ 11.) Following Hills’ pregnancy in October 2014, she began to accumulate points under the

2011 SAG for various “occurrences.” Between November 11, 2014, and April 7, 2015, Hills had three unexcused absences and five tardies, resulting in Hills accruing 6 points. (DE 141-20 at 2; DE 150-16 at 2.). Hills accrued these initial six points when the 2011 SAG was in effect. (DE 141-9 at 2.) Starting on May 1, 2015, the 2015 SAG went into effect. (DE 141-10 at 2.) Between May 4, 2015, and May 21, 2015, Hills visited her ob-gyn or the emergency room ten times. (DE 143; DE 144.) For many of these visits, Hills was able to receive an excuse from AT&T. However, she was unable to avoid points on two dates. First, on May 4, Hills missed work because she had to visit her ob-gyn, which was not excused. (DE 143 at 8–9.) Second, on May 16, 2015, Hills went to the emergency room reporting that she could not feel her fetus moving, which was not excused. (DE 150-16 at 3; DE 144 at 116–17.) For those two absences, Hills

received two more points, bringing her total number of points to eight. (DE 141-7 at 2.) After accumulating eight points, Hills was terminated. (Id.) The parties dispute the reason for this termination. AT&T maintains that both “the 2011 and the 2015 SAG instructed that absences due to an approved job accommodation should be excused.” (DE 150-36 ¶ 95.) AT&T asserts that both policies would cover “circumstances when a Sales Employee’s own health, whatever the condition, affects her ability to come to work,” and could do so under “short term disability, approved job accommodations, and Federal/State/Municipal mandated leaves,” as well as other types of absences. (Id.

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Hills v. AT&T Mobility Services LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hills-v-att-mobility-services-llc-innd-2022.