Hills, Mary v. Essentia Health

CourtDistrict Court, W.D. Wisconsin
DecidedDecember 23, 2021
Docket3:19-cv-00907
StatusUnknown

This text of Hills, Mary v. Essentia Health (Hills, Mary v. Essentia Health) is published on Counsel Stack Legal Research, covering District Court, W.D. Wisconsin primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hills, Mary v. Essentia Health, (W.D. Wis. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF WISCONSIN

MARY HILLS, individually and on behalf of a class of others similarly situated,

Plaintiff, OPINION AND ORDER v. 19-cv-907-wmc ESSENTIA HEALTH,

Defendant/Third-Party Plaintiff, v.

CIOX HEALTH, LLC,

Third-Party Defendant.

Following complaints of price gouging, the Wisconsin Legislature placed caps on certain fees that a health care provider may charge for providing copies of a patient’s health care records. At issue in this case in particular, Wisconsin law prohibits a health care provider from charging a “retrieval” or “certification” fee should patients (or persons authorized by a patient) request their medical records, although a provider may still charge for other fees expressly enumerated by the statute, including shipping costs or a copy charge per page. Wis. Stat. § 146.83(3f). Despite this prohibition, plaintiff Mary Hills claims that: (1) she authorized her attorney to request a copy of her medical records from defendant Essentia Health’s Spooner, Wisconsin, clinic; and (2) she was unlawfully charged a $15.95 retrieval fee for copies of her records. Hills also seeks to represent a class of similarly situated individuals who were also allegedly charged unlawful fees by Essentia under Wisconsin law. Essentia in turn filed a third-party complaint against Ciox Health, LLC, on the grounds that Ciox may be responsible for some of the fees allegedly unlawfully charged putative class members. Pending before the court are Essentia’s motion to dismiss plaintiff’s complaint for

failure to state a claim upon which relief can be given, and Ciox’s motion to dismiss the third-party complaint filed against it. (Dkt. ##22, 47.) Plaintiff has also moved to certify a Rule 23 class. (Dkt. #54.)1 These motions are addressed in turn below.

ALLEGATIONS OF FACT2 A. Plaintiff’s Operative Complaint A Minnesota corporation with its principal place of business in Duluth, defendant Essentia is described as “an integrated health system serving patients in Minnesota,

Wisconsin, North Dakota, and Idaho.” (Am. Compl. (dkt. #15) ¶ 3.) Among other facilities, plaintiff alleges that Essentia owns and operates the Essentia Health-Spooner Clinic in Spooner, Wisconsin (“Spooner Clinic”), “an arrangement of facilities, equipment, services and personnel capable of providing or assuring health care services, including appropriate referral, treatment and follow-up services.” (Id. ¶ 10.) Located in a city with

1 Also before the court are motions by plaintiff to supplement the record with recent opinions discussing issues related to the present case. (Dkt. ##62, 70, 77.) Defendant has not objected to the court’s consideration of these opinions, nor could it, although it does seek permission to join in third-party defendant Ciox’s arguments as to the narrowing of the scope of any class claims in light of its settlement in Moya v. Healthport. (Dkt. #85.) Accordingly, plaintiff’s motions to supplement will be granted, as will the court’s consideration of defendant’s and third-party defendant’s responses. (Dkt. ##80, 85.).

2 In resolving a motion to dismiss under Federal Rule of Civil Procedure 12(b)(6), the court takes all factual allegations in the complaint as true and draws all inferences in plaintiff’s favor. Hecker v. Deere & Co., 556 F.3d 575, 580 (7th Cir. 2009); Killingsworth v. HSBC Bank Nev., 507 F.3d 614, 618 (7th Cir. 2007). a population of far less than 15,000, plaintiff further alleges the Spooner Clinic is not in an urbanized area, and provides health care services. (Id.) Domiciled in Wisconsin, plaintiff Hills was injured in an accident and treated at

Spooner Clinic. After her accident and treatment, she retained Herrick & Hart, S.C., to process her personal injury claim, and subsequently authorized in writing the release of medical information to her attorneys. Pursuant to this authority, Hills’ attorneys sought her certified health records in March of 2014. According to plaintiff, “all requests were addressed to Essentia at its address in Spooner”; “[n]o requests were ever directed to

Essentia at any address in Minnesota.” (Id. ¶ 48.) In responding to the request, Essentia charged a $15.95 “chart retrieval fee” (Am. Compl., Ex. C (dkt. #15-3)), which Hills’ attorneys paid in order to obtain the records necessary to pursue her legal claim. Plaintiff alleges that Essentia knew that under Wisconsin Statute § 146.83 it was illegal to charge this retrieval fee, yet still knowingly and willfully charged the fee. In the alternative, plaintiff alleges that Essentia negligently

charged the fee. Plaintiff originally filed this lawsuit in the Circuit Court for Washburn County, Wisconsin, on September 18, 2019, on behalf of herself and a putative class, alleging that Essentia’s charge of the $15.95 chart retrieval fee was unlawful under Wisconsin law. In addition to bringing a statutory claim for which she seeks actual and exemplary damages up to $25,000 under § 146.83, Hills also asserts two equitable claims for unjust enrichment and conversion.

Plaintiff’s proposed class is defined in relevant part as: All persons in Wisconsin: (i) who were a patient of any ESSENTIA healthcare provider in Wisconsin and requested their own health care records or authorized another person in writing to obtain the patient’s health care records from ESSENTIA; and (ii) were charged a request, basic, retrieval, certification or other fee by ESSENTIA, directly or indirectly, in violation of Wis. Stat. § 146.83(3f)(b)(4) - (5); (iii) during the 6 year period preceding the commencement of this action through the date of trial. (Id. ¶ 43.) Subsequently, plaintiff agreed that this class would have to exclude “anyone who has recovered the fee at issue as a member of any class in Moya v. Healthport.” (Dkt. #55 at p.8 (vi).)3 On November 11, 2019, Essentia removed this lawsuit to federal court under 28 U.S.C. §§ 1332 and 1441 as a putative class action with (a) proposed class members numbering at least 100, (b) a member of the class being a citizen of a different state than the defendant, and (c) the total amount in controversary of the aggregated class members’ claims exceeding $5 million dollars, exclusive of interests and costs. (Not. of Removal (dkt. #1) ¶¶ 5-10.) B. Third-Party Complaint Defendant Essentia’s subsequent, third-party complaint names Ciox as a third-party defendant. (Dkt. #34.) Essentia alleges that it contracted with Ciox to process many of the health care records requests at issue in this case. Defendant further alleges that: (1) Essentia gave Ciox the right to retain any fees billed to requesters; and (2) Ciox agreed to bill requesters in compliance with state and federal law. (Id.) Based on these allegations,

3 Plaintiff also offers four other expressly excluded groups, which may or may not be necessary or appropriate and are addressed in the opinion below. (Dkt. #55, p.8 (i) – (iv).) to the extent that Essentia may be held liable for any unlawful fees charged by Ciox, it asserts claims for breach of contract, implied indemnity, equitable indemnity, and contribution against Ciox. Even so, the specific $15.95 charge at issue in Hills’ original,

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Hills, Mary v. Essentia Health, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hills-mary-v-essentia-health-wiwd-2021.