Hillman v. Safeco Insurance Co. of America

190 F. Supp. 2d 1029, 2002 U.S. Dist. LEXIS 4708, 2002 WL 452126
CourtDistrict Court, N.D. Ohio
DecidedMarch 11, 2002
Docket5:01-cv-01943
StatusPublished
Cited by9 cases

This text of 190 F. Supp. 2d 1029 (Hillman v. Safeco Insurance Co. of America) is published on Counsel Stack Legal Research, covering District Court, N.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hillman v. Safeco Insurance Co. of America, 190 F. Supp. 2d 1029, 2002 U.S. Dist. LEXIS 4708, 2002 WL 452126 (N.D. Ohio 2002).

Opinion

OPINION

GWIN, District Judge.

On December 14, 2001, Defendant Safe-co Insurance Company of America (“Safe-co”) filed a motion for summary judgment (Doc. 38) on the claims set forth in Plaintiff Walter Hillman’s first amended complaint (Doc. 19). Plaintiff Hillman’s amended complaint makes three claims for relief. The first claim alleges age discrimination in violation of the Ohio Revised Code. See Ohio Rev.Code § 4112 .01, .02, .99 (2001). The second claim alleges intentional infliction of emotional distress. The plaintiffs third claim alleges wrongful termination. Hillman originally brought this case in state court. Claiming diversity jurisdiction under 28 U.S.C. § 1332(a)(1) (2001), the defendants removed the case to this Court.

In deciding this motion for summary judgment, the Court must decide whether genuine issues of material fact exist as to any of the plaintiffs claims or whether the defendant is entitled to judgment as a matter of law. The Court finds that Plaintiff Hillman cannot establish elements necessary to his claims for age discrimination, intentional infliction of emotional distress, and wrongful termination. Accordingly, the Court grants Defendant Safeco’s motion for summary judgment.

I. Background

A. Description of the Arguments

Plaintiff Hillman claims that Safeco discriminated against him based on his age, intentionally inflicted severe emotional distress, and wrongfully discharged him from his position as a claims representative. Hillman says that Safeco’s treatment of him by, among other things, increasing his workload, placing him on a performance plan ostensibly to improve his job performance, and making disparaging age-based comments forced him to resign his position with the company. Hillman further says that Safeco’s treatment of him caused him severe emotional distress, and that by causing him to resign, Safeco wrongfully discharged him in violation of public policy.

*1031 Defendant Safeco denies Hillman’s claims, saying that it did not force Hillman to resign and that legitimate, nondiscriminatory business concerns prompted its treatment of Hillman. Safeco also says that any age-related comments that Hill-man’s supervisors made are either too distant in time or not causally related to the reasons Hillman left Safeco. Safeco says that Hillman fails to offer any direct evidence of discrimination, fails to establish a prima facie case of age discrimination, and also cannot show the necessary elements of either tort claim. Therefore, Defendant Safeco moves for summary judgement as to all of Plaintiff Hillman’s claims.

B. Factual Background

In deciding the defendant’s motion for summary judgment, the Court construes the facts and draws all reasonable inferences in the light most favorable to Plaintiff Hillman, the nonmoving party.

Plaintiff Hillman was born on September 9, 1947, and at the time of his resignation from Safeco, he was fifty-four years old. Hillman began working for Defendant Safeco in 1997 when Safeco acquired Hillman’s previous employer, American States Insurance Company (“American States”). Hillman worked for American States from 1983 as a claims representative, and while working for American States, his supervisors gave him adequate performance reviews. When Safeco acquired American States, Hillman continued working as a claims representative in Safe-co’s northeast Ohio unit.

After Safeco took over American States, it instituted its own procedures, which included closing most of the central field offices and having claims representatives work from their homes using company cars and equipment. Once those procedures were in place, Safeco assigned Hill-man to handling automobile damage claims in the field. Hillman worked as a field claims representative until he resigned on September 25, 2001, at which time he was earning $46,500 per year — an increase from the $42,019 he earned at the time Safeco acquired American States.

As a field claims representative, Hillman shared the northeast Ohio unit’s largest territory with Robert Krantz. Hillman and Krantz were the oldest claims representatives in the unit. Hillman traveled throughout the territory, which covered fourteen Ohio, counties, and met with claimants, estimated damages, and negotiated with body shops or garages to determine how much Safeco would pay to repair the damaged vehicles.

For a short period of time after Safeco took over, Krantz managed Hillman. Then Valerie Kalista was Hillman’s unit manager. In October 2000, Deborah Wright became Hillman’s unit manager. Safeco managers evaluated claims representatives based on a variety of performance goals, including: the number of claims the representatives closed each month, the amount of claims the representatives could turnaround within three days, the use of Pathways software 1 in preparing estimates, the representatives’ collision severity numbers, and their obtaining an agreed cost of repair and date of completion from the repair shop.

Hillman says that the size of his territory made it more difficult for him to handle and document as many claims as other representatives in his unit. His driving distance and time were greater. Safeco assigned him a large number of claims because of the large size of his territory, then criticized him for not completing the *1032 claims quickly enough. Hillman also says his productivity numbers were lower than other representatives because Safeco often assigned overlapping tasks to him and Krantz. Without knowing about the overlap in assignment, the two men would both drive to the same location. 2 Hillman says that this happened frequently. Safeco also asked Hillman to help manage its system of direct repair garages and to coordinate a salvage program — duties that took time away from handling claims.

In April 1999, Hillman began receiving treatment for work-related stress. When his stress increased to the point of causing him chest pain, his doctor instructed him to take off work from April 17, 2000 until May 1, 2000. He returned to work after that leave. After returning to work in May 2000, Hillman and Krantz met with Safeco management to suggest how their territory could be reasonably handled. Safeco management did not adopt their suggestions, and the procedures to handle the territory did not change. Both Hill-man and Krantz took prescription medicine to deal with work-related stress.

At his annual performance review in August 2000, Hillman’s manager, Kalista, rated his overall performance as satisfactory, but rated his “achievement” as unsatisfactory. Specifically, Kalista informed him that it was critical he improve his performance in Safeco’s core claims-handling requirements such as using the Pathways program to prepare estimates, achieving a three-day completion time on a percentage of his assignments, and following directions about his assignments from the inside claims representatives at the regional headquarters in Cincinnati.

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Bluebook (online)
190 F. Supp. 2d 1029, 2002 U.S. Dist. LEXIS 4708, 2002 WL 452126, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hillman-v-safeco-insurance-co-of-america-ohnd-2002.