Hill v. Oak Street Health MSO LLC

CourtDistrict Court, E.D. Michigan
DecidedSeptember 30, 2025
Docket2:22-cv-10684
StatusUnknown

This text of Hill v. Oak Street Health MSO LLC (Hill v. Oak Street Health MSO LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hill v. Oak Street Health MSO LLC, (E.D. Mich. 2025).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

TIMOTHY HILL,

Plaintiff, Case No. 2:22-cv-10684

v. Honorable Susan K. DeClercq United States District Judge

OAK STREET HEALTH MSO LLC,

Defendant. ___________________________________/

OPINION AND ORDER GRANTING DEFENDANT’S MOTION FOR SUMMARY JUDGMENT (ECF No. 46) AND DISMISSING COUNTS V AND VI OF PLAINTIFF’S COMPLAINT (ECF No. 1)

Plaintiff Timothy Hill, who worked to enroll new patients for a clinic run by Defendant Oak Street Health MSO LLC (OSH), was unhappy with the workplace dynamics and practices at the OSH clinic. According to Hill, the clinic’s practices created obstacles that made it difficult for him and other employees to perform their jobs well. So, he reported his dissatisfaction to several supervisors and the human resources department and requested to transfer to a different clinic location. But management pushed Hill’s complaints aside. Hill then continued to struggle with job performance until he was eventually terminated in September 2020. In 2022, Hill sued OSH for sex and race discrimination, a hostile work environment on the basis of sex, and retaliation. Now before the Court is OSH’s motion for summary judgment seeking dismissal of Hill’s two remaining retaliation claims under state and federal law. As explained below, OSH’s motion will be

granted because there is no question of fact that those involved in deciding to fire Plaintiff had no knowledge of the only complaint that qualifies as a protected activity sufficient to establish a prima facie case of retaliation.

I. BACKGROUND A. Factual History In January 2019, Defendant OSH,1 hired Plaintiff Timothy Hill—a Black man—as one of four outreach associates for its Cherry Hill location in Dearborn

Heights, Michigan. See ECF No. 46-2 at PageID.353–54, 359; see also ECF No. 1 at PageID.1. As an outreach associate, Hill worked to solicit new patients for Cherry Hill under the supervision of the outreach director. See ECF No. 46-2 at PageID.527,

497–98 To accomplish this goal, Hill (and other outreach associates) were required to “attend[] and/or run[] events to meet with seniors, their adult children, and community influencers to meet prospective patients and to schedule their initial welcome visit appointment with [OHS].” Id. If an outreach coordinator did not

schedule a target number of welcome visit appointments for three months in a row,

1 Oak Street Health is “company of community-based healthcare centers.” ECF No. 46-2 at PageID.527. These centers provide “holistic, comprehensive and integrated care” to adults on Medicare in medically underserved communities. See ECF No. 46-2 at PageID.527. that outreach associate risked termination. Id. at PageID.358–59. At OSH’s Cherry Hill location, the outreach associates were expected to schedule somewhere between

15–20 new welcome visits each month. See id. at PageID.511 (testifying that the target number was 15); see also id. at PageID.620–22 (testifying that the target number fluctuated between 15–20).

In June 2019, Brandon Young became the Outreach Director at Cherry Hill, making him Hill’s new supervisor. See id. at PageID.353, 498. As Hill’s supervisor, Young was responsible for overseeing the outreach associates and “mak[ing] sure that [the] outreach associates were getting leads for the center” and bringing in new

patients. Id. at PageID.498. Near the end of 2019, Hill’s welcome visit numbers started to fall. Hill failed to meet his target number of welcome visits in November and December 2019,

scheduling only nine welcome visits in November and only eight in December. See ECF Nos. 46 at PageID.315; 46-2 at PageID.551 (declaring that the chart in OSH’s motion for summary judgment reflects figures “collected from OSH’s business records” that were provided to Hill during discovery).

On January 24, 2020, Hill was working in the clinic when a “white homeless man” entered the clinic. ECF No. 46-2 at PageID.539. According to Hill, the man was not a patient but “came regularly into [Cherry Hill’s building]” to “drink most

of the coffee and sit on the floor and rock back and forth.” Id. Because his sitting on the floor made people feel “uneasy,” Cherry Hill employees had recently begun asking the man to sit in a chair instead. Id. Usually, according to Hill, when Cherry

Hill employees made this request, the man would either move to a couch or leave. Id. But when Hill asked the man to sit in a chair on January 24, 2020, the man responded by calling Hill a racial slur and telling Hill that he did not have to do what

Hill told him to do. Id. Hill ignored the slur and again asked the man to sit in a chair instead of the floor. Id. The man again refused. Id. At that point, Hill “pointed to the door and” told the man he had to leave. Id. The man responded by licking Hill’s shirt and then “came at [Hill] like he was going to bite [Hill]” before leaving the building.

Id. Hill says he told three people about the incident the day it happened, but that “[n]othing was done.” Id. at PageID.390. Specifically, Hill testified that he told (1)

Cherry Hill practice manager Bruce Pilsner,2 (2) his supervisor Brandon Young, and (3) OSH’s divisional growth leader DeMario Trent about the incident. See id. at PageID.390, 539. But Young says he was “never told of” the January 24 incident by Hill. See id. at PageID.503. And Trent testified that he “never heard of any verbal

[or] any physical assaults of [Hill].” Id. at PageID.632; see also id. at PageID.635

2 Hill testified that he reported the incident to Pilsner. See ECF No. 46-2 at PageID.390. But in a March 30, 2020 e-mail to OSH’s human resources personnel, Hill wrote that a colleague—not Hill—told Bruce about the incident. See id. at PageID.539. (testifying he was not aware that Hill was called a racial slur while working at OSH). There is no testimony from Pilsner in the record.

Hill alleges that because nothing was done, his “motivation and trust at Cherry Hill” was impacted, id. at PageID.539, and that if the January 24 incident had been appropriately addressed, his job “performance probably would’ve been better” in the

months that followed, id. at PageID.399. Nevertheless, Hill managed to schedule 15 welcome visits for the month of January. See ECF No. 46 at PageID.315; see also ECF No. 46-2 at PageID.551 (declaring that the chart in OSH’s motion for summary judgment reflects figures “collected from OSH’s business records” that were

provided to Hill during discovery). Almost three weeks into February 2020, Hill had scheduled only eight new welcome visits for the month—far short of his target number of 17. See ECF No. 46-

2 at PageID.363–64, 532. So, on February 20, 2020, Hill met with Young to discuss a coaching and remediation plan. See id. at PageID.363–64, 532. The “Coaching Documentation” that Young entered regarding the meeting reflected that the two discussed Hill’s poor pace to meet the target numbers. Id. at PageID.532. Hill

explained to Young that he was “scheduling people but they [we]ren’t coming in,” which was impacting his numbers. Id. Young stated that if Hill continued to miss target numbers, Hill would “be looking at more formal corrective action up to and

including [t]ermination.” Id. Young also noted that Hill “stated he needed nothing from [Young].” Id. By the end of February, Hill had scheduled only 12 welcome visits, see ECF

No. 46 at PageID.315; so on March 6, 2020, Young issued a “final corrective action” notice to Hill for unsatisfactory performance. ECF No. 46-2 at PageID.534–36. The notice informed Hill that he would be ineligible for a transfer or promotion for six

months. Id. at PageID.536.

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Bluebook (online)
Hill v. Oak Street Health MSO LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hill-v-oak-street-health-mso-llc-mied-2025.