Hendow v. University of Phoenix

CourtCourt of Appeals for the Ninth Circuit
DecidedSeptember 5, 2006
Docket04-16247
StatusPublished

This text of Hendow v. University of Phoenix (Hendow v. University of Phoenix) is published on Counsel Stack Legal Research, covering Court of Appeals for the Ninth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hendow v. University of Phoenix, (9th Cir. 2006).

Opinion

FOR PUBLICATION UNITED STATES COURT OF APPEALS FOR THE NINTH CIRCUIT

UNITED STATES OF AMERICA, ex rel.  MARY HENDOW; JULIE ALBERTSON, No. 04-16247 Plaintiffs-Appellants, v.  D.C. No. CV-03-00457-GEB UNIVERSITY OF PHOENIX, OPINION Defendant-Appellee.  Appeal from the United States District Court for the Eastern District of California Garland E. Burrell, District Judge, Presiding

Argued and Submitted February 15, 2006—San Francisco, California

Filed September 5, 2006

Before: Cynthia Holcomb Hall, Barry G. Silverman, and Susan P. Graber, Circuit Judges.

Opinion by Judge Hall

10657 10660 UNITED STATES v. UNIVERSITY OF PHOENIX

COUNSEL

Nancy G. Krop, Law Offices of Nancy G. Krop, Burlingame, California, for the plaintiffs-appellants.

Timothy J. Hatch, Gibson, Dunn & Crutcher LLP, Los Ange- les, California, for the defendant-appellee.

Charles W. Scarborough, Department of Justice, Civil Divi- sion, Washington, DC, for the amicus. UNITED STATES v. UNIVERSITY OF PHOENIX 10661 OPINION

HALL, Senior Circuit Judge:

The False Claims Act makes liable anyone who “know- ingly makes, uses, or causes to be made or used, a false record or statement to get a false or fraudulent claim paid or approved by the Government.” 31 U.S.C. § 3729(a)(2). In this case, relators have raised allegations that the University of Phoenix knowingly made false statements, and caused false statements to be made, that resulted in the payment by the federal Department of Education of hundreds of millions of dollars. Despite this axiomatic fit between the operative stat- ute and the allegations made, respondent claims that relators’ legal theory holds no water. The district court agreed, dis- missing the suit for failure to state a claim upon which relief can be granted. We reverse.

I.

When an educational institution wishes to receive federal subsidies under Title IV and the Higher Education Act, it must enter into a Program Participation Agreement with the Department of Education (DOE), in which it agrees to abide by a panoply of statutory, regulatory, and contractual require- ments. One of these requirements is a ban on incentive com- pensation: a ban on the institution’s paying recruiters on a per-student basis. The ban prohibits schools from “provid[ing] any commission, bonus, or other incentive payment based directly or indirectly on success in securing enrollments or financial aid to any persons or entities engaged in any student recruiting or admission activities or in making decisions regarding the award of student financial assistance.” 20 U.S.C. § 1094(a)(20). This requirement is meant to curb the risk that recruiters will “sign up poorly qualified students who will derive little benefit from the subsidy and may be unable or unwilling to repay federally guaranteed loans.” United States ex rel. Main v. Oakland City Univ., 426 F.3d 914, 916 10662 UNITED STATES v. UNIVERSITY OF PHOENIX (7th Cir. 2005), cert. denied, 126 S.Ct. 1786 (2006). The ban was enacted based on evidence of serious program abuses. See S. Rep. No. 102-58, at 8 (1991) (“Abuses in Federal Stu- dent Aid Programs”) (noting testimony “that contests were held whereby sales representatives earned incentive awards for enrolling the highest number of student[s] for a given peri- od”); H.R. Rep. No. 102-447, at 10, reprinted in 1992 U.S.C.C.A.N. 334, 343 (noting that the “new provisions include prohibiting the use of commissioned sales persons and recruiters”).

This case involves allegations under the False Claims Act that the University of Phoenix (the University) knowingly made false promises to comply with the incentive compensa- tion ban in order to become eligible to receive Title IV funds. Appellants, Mary Hendow and Julie Albertson (relators), two former enrollment counselors at the University, allege that the University falsely certifies each year that it is in compliance with the incentive compensation ban while intentionally and knowingly violating that requirement. Relators allege that these false representations, coupled with later claims for pay- ment of Title IV funds, constitute false claims under 31 U.S.C. § 3729(a)(1) & (a)(2).

First, relators allege that the University, with full knowl- edge, flagrantly violates the incentive compensation ban. They claim that the University “compensates enrollment counselors . . . based directly upon enrollment activities,” ranking counselors according to their number of enrollments and giving the highest-ranking counselors not only higher sal- aries but also benefits, incentives, and gifts. Relators allege that the University also “urges enrollment counselors to enroll students without reviewing their transcripts to determine their academic qualifications to attend the university,” thus encour- aging counselors to enroll students based on numbers alone. Relator Albertson, in particular, alleges that she was given a specific target number of students to recruit, and that upon reaching that benchmark her salary increased by more than UNITED STATES v. UNIVERSITY OF PHOENIX 10663 $50,000. Relator Hendow specifically alleges that she won trips and home electronics as a result of enrolling large num- bers of students.

Second, relators allege considerable fraud on the part of the University to mask its violation of the incentive compensation ban. They claim that the University’s head of enrollment openly brags that “[i]t’s all about the numbers. It will always be about the numbers. But we need to show the Department of Education what they want to see.” To deceive the DOE, relators allege, the University creates two separate employ- ment files for its enrollment counselors—one “real” file con- taining performance reviews based on improper quantitative factors, and one “fake” file containing performance reviews based on legitimate qualitative factors. The fake file is what the DOE allegedly sees. Relators further allege a series of University policy changes deliberately designed to obscure the fact that enrollment counselors are compensated on a per- student basis, such as altering pay scales to make it less obvi- ous that they are adjusted based on the number of students enrolled.

Third and finally, relators allege that the University submits false claims to the government. Claims for payment of Title IV funds can be made in a number of ways, once a school signs its Program Participation Agreement and thus becomes eligible. For instance, in the Pell Grant context, students sub- mit funding requests directly (or with school assistance) to the DOE. In contrast, under the Federal Family Education Loan Program, which includes Stafford Loans, students and schools jointly submit an application to a private lender on behalf of the student, and a guaranty agency makes the eventual claim for payment to the United States only in the event of default. Relators allege that the University submits false claims in both of these ways. They claim that the University, with full knowledge that it is ineligible for Pell Grant funds because of its violation of the incentive compensation ban, submits requests for those funds directly to the DOE, resulting in a 10664 UNITED STATES v. UNIVERSITY OF PHOENIX direct transfer of the funds into a University account. They further claim that the University, again with knowledge that it has intentionally violated the incentive compensation ban, submits requests to private lenders for government-insured loans.

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