Hedum v. Starbucks Corp.

546 F. Supp. 2d 1017, 2008 U.S. Dist. LEXIS 9867, 90 Empl. Prac. Dec. (CCH) 43,107, 102 Fair Empl. Prac. Cas. (BNA) 1213, 2008 WL 361202
CourtDistrict Court, D. Oregon
DecidedFebruary 7, 2008
DocketCV 07-0024-MO
StatusPublished
Cited by5 cases

This text of 546 F. Supp. 2d 1017 (Hedum v. Starbucks Corp.) is published on Counsel Stack Legal Research, covering District Court, D. Oregon primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

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Hedum v. Starbucks Corp., 546 F. Supp. 2d 1017, 2008 U.S. Dist. LEXIS 9867, 90 Empl. Prac. Dec. (CCH) 43,107, 102 Fair Empl. Prac. Cas. (BNA) 1213, 2008 WL 361202 (D. Or. 2008).

Opinion

OPINION AND ORDER

MOSMAN, District Judge.

Plaintiff Alicia Hedum brings this employment action against her former employer, Starbucks Corporation (“Starbucks”), for religious discrimination, retaliation, workers’ compensation discrimination, and wrongful discharge. Ms. *1019 Hedum, a member of the Wiccan religion, claims Starbucks subjected her to discriminatory treatment and terminated her employment because of (1) her religious practices, (2) her resistance to Starbucks’s discriminatory practices, and (3) her invocation of the workers’ compensation system. Starbucks claims Ms. Hedum was fired solely because of her poor attendance record, and filed for summary judgment on each of Ms. Hedum’s claims. For the reasons dis: cussed below, I find (1) Ms. Hedum has established a prima facie case on each claim; (2) Starbucks has articulated a legitimate, non-discriminatory reason for Ms. Hedum’s termination; and (3) material questions of fact remain regarding whether Starbucks’s legitimate reason is a pretext for discrimination. I therefore DENY Starbucks’s Motion for Summary Judgment (# 14) on all claims.

BACKGROUND

In March of 2004, Starbucks hired Ms. Hedum to work as a barista at its store in Cornelius, Oregon. A barista’s responsibilities include preparing drinks and interacting with customers; the job description also lists maintaining “regular and consistent attendance and punctuality” as a key responsibility.

During her first three months on the job, Ms. Hedum received four “corrective action notices.” She received the first three notices because she was late to her shift; she received the fourth on June 28, 2004, because she failed to show up for a shift. As a result of the fourth notice, she was put on a 60-day “action plan,” which specifically provided that any violations during that time — including any more incidents of tardiness — would lead to termination of her employment. Ms. Hedum signed each of these notices as an acknowledgment of her violations of Starbucks’s policies, and the notices were added to her personnel file. The record suggests Ms. Hedum survived her action plan period without further incident, however, because she was transferred to Starbucks’s Hillsboro Landing location sometime in August of 2004. While at Hillsboro Landing, she reported to Anna Hickey, the store manager.

A. Plaintiffs Religious Necklace

At some point during her employment at the Hillsboro Landing store, Ms. Hedum began wearing a necklace (which the parties alternately refer to as a “Wiccan cross,” a “medallion,” and a “pentacle”) around her neck as part of her religious practice. Ms. Hedum contends that, beginning several months into her employment at Hillsboro Landing, Ms. Hickey regularly made negative comments regarding her necklace — i.e., that it might offend customers, and on some occasions instructed her to remove or to tuck it into her shirt. 1 Ms. Hedum also alleges that her assistant manager, Danielle Davies, told her sometime in early 2005 that (1) Ms. Hickey was offended by Ms. Hedum’s necklace; (2) it would help Ms. Hedum’s career if she removed the necklace; and (3) the necklace might lead people to think Ms. Hedum was a “Satan worshiper.” She further alleges that many employees, including Ms. Hickey, wore Christian cross jewelry that was as large and hung as low as her necklace, and were neither asked to remove or tuck it in nor subjected to negative comments.

Ms. Hickey testified at her deposition that she never asked Ms. Hedum to re *1020 move her necklace, but rather asked her to tuck it into her shirt, as it hung over her apron and posed a safety hazard near the store’s equipment. She also testified that she asked Ms. Hedum on several occasions to remove her tongue stud, to limit her number of earrings, and to tuck in her shirt, as required under Starbucks’s dress code policy. Ms. Hedum conceded in her deposition that Ms. Hickey asked her to remedy these latter violations, but denies Ms. Hickey ever told her the necklace was a safety hazard. While one of her performance reviews lists “consistency in dress code” as one of her “performance improvement opportunities,” she was never disciplined for any dress code violations.

In response to these comments, Ms. Hedum contacted the human resources department to investigate whether Starbucks had a policy prohibiting her from wearing her necklace, and spoke with a representative named Mary Bailey. It is unclear when Ms. Hedum contacted Ms. Bailey, and there is little information from either party regarding the content of this conversation. We do not know, for example, whether Ms. Hedum talked with Ms. Bailey about the nature or frequency of Ms. Hickey’s comments regarding her necklace, and if so, what she told her. According to Ms. Hedum, Ms. Bailey informed her she was permitted to wear the necklace, but if it was on a long chain extending below the top of her apron, she needed to tuck it in.

B. Plaintiffs Attendance Record

In addition to these disputes over Ms. Hedum’s necklace, she and Ms. Hickey also had several interactions regarding her attendance record, as documented in her performance reviews and corrective action notices. As mentioned above, Ms. Hedum received four corrective action notices while working at the Cornelius location. Ms. Hedum received a fifth corrective action notice (her first at the Hillsboro Landing location) in early April of 2005; she received a sixth notice (her second at Hillsboro Landing) on July 26, 2005. As part of that sixth notice, she was placed on a 90-day “performance plan.” The notice does not specify the meaning of this “performance plan” or whether the consequences of violating it would be as strict as those for the 60-day “action plan” she had been placed on at the Cornelius location.

Ms. Hickey completed Ms. Hedum’s first performance review on September 30, 2004. In that review, Ms. Hickey noted “attendance consistency” as an area Ms. Hedum needed to improve; she gave Ms. Hedum “Satisfactory” or “Above Satisfactory” marks in all other areas. Ms. Hickey gave Ms. Hedum a nearly identical review in March of 2005.

While it is Starbucks’s policy to transfer an employee’s personnel file — including any corrective action notices — to any subsequent locations where the employee is transferred, the record is unclear whether Ms. Hickey ever reviewed Ms. Hedum’s file or was familiar with her attendance record at the Cornelius location. It is also unclear whether Ms. Hedum displayed “attendance consistency” problems at Hillsboro Landing prior to receiving any written notices at that location. Ms. Hickey testified during her deposition that she could not recall ever consulting Ms. Hedum’s personnel file from the Cornelius store, which comports with her note on Ms. Hedum’s July 26, 2005 notice that Ms. Hedum would receive “written warning # 3” the next time she was tardy. On the other hand, Ms. Hedum received both performance reviews — including the notations regarding her “attendance consistency”— before she received any corrective action notices at the Hillsboro Landing location.

C. Plaintiffs On-The-Job Injury

Ms. Hedum continued to work as a barista at the Hillsboro Landing location until

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546 F. Supp. 2d 1017, 2008 U.S. Dist. LEXIS 9867, 90 Empl. Prac. Dec. (CCH) 43,107, 102 Fair Empl. Prac. Cas. (BNA) 1213, 2008 WL 361202, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hedum-v-starbucks-corp-ord-2008.