Heard v. Synergy Credit Services LLC

CourtDistrict Court, D. Colorado
DecidedJuly 13, 2022
Docket1:20-cv-02102
StatusUnknown

This text of Heard v. Synergy Credit Services LLC (Heard v. Synergy Credit Services LLC) is published on Counsel Stack Legal Research, covering District Court, D. Colorado primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Heard v. Synergy Credit Services LLC, (D. Colo. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO Judge William J. Martínez

Civil Action No. 20-cv-2102-WJM-NRN

BURNIS HEARD

Plaintiff,

v.

SYNERGY CREDIT SERVICES LLC, MICHAEL KASICK, and JENNIFER KASICK

Defendants.

ORDER GRANTING IN PART AND DENYING IN PART DEFENDANTS’ MOTION FOR SUMMARY JUDGMENT

Plaintiff Burnis Heard brings this action against Defendants Synergy Credit Services LLC (“Synergy”), Michael Kasick, and Jennifer Kasick (collectively, “Defendants”) for alleged violations of the Fair Labor Standards Act (“FLSA”), 29 U.S.C. §§ 201 et seq., violations of the Colorado Wage Claim Act (“CWCA”), Colo. Rev. Stat. § 8-4-101 et seq., breach of contract, promissory estoppel, and unjust enrichment. (ECF No. 1.) Heard claims that he was unlawfully denied overtime wages during his employment at Synergy. (Id.) Before the Court is Defendants’ Motion for Summary Judgment (“Motion”) (ECF No. 25). For the reasons explained below, the Motion is granted in part and denied in part. I. STANDARD OF REVIEW Summary judgment is warranted under Federal Rule of Civil Procedure 56 “if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a); see also Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248–50 (1986). A fact is “material” if, under the relevant substantive law, it is essential to proper disposition of the claim. Wright v. Abbott Labs., Inc., 259 F.3d 1226, 1231–32 (10th Cir. 2001). An issue is “genuine” if

the evidence is such that it might lead a reasonable trier of fact to return a verdict for the nonmoving party. Allen v. Muskogee, 119 F.3d 837, 839 (10th Cir. 1997). In analyzing a motion for summary judgment, a court must view the evidence and all reasonable inferences therefrom in the light most favorable to the nonmoving party. Adler v. Wal-Mart Stores, Inc., 144 F.3d 664, 670 (10th Cir. 1998) (citing Matsushita Elec. Indus. Co. v. Zenith Radio Corp., 475 U.S. 574, 587 (1986)). In addition, the Court must resolve factual ambiguities against the moving party, thus favoring the right to a trial. See Houston v. Nat’l Gen. Ins. Co., 817 F.2d 83, 85 (10th Cir. 1987). II. BACKGROUND1

Synergy is a Colorado-based credit repair services company, founded in 2016 by Michael and Jennifer Kasick. (ECF No. 25-2 at 15:7–9.) According to Jennifer Kasick, Synergy’s raison d’être is to do credit repair the “right way”—that is, to only enroll people who can actually benefit from credit repair services. (ECF No. 25-2 at 36:16– 37:5.) Also involved in the early days of Synergy was self-titled “Credit Ninja” Andrew Nuntapreda, who served as Synergy’s first CEO. (ECF No. 25-2 at 21:12–13; ECF No. 29-3 ¶ 2.) In June 2018, Synergy hired Plaintiff, who had previously worked with

1 The following factual summary is based on the parties’ briefs on the Motion and documents submitted in support thereof. These facts are undisputed unless attributed to a party or source. All citations to docketed materials are to the page number in the CM/ECF header, which sometimes differs from a document’s internal pagination. Nuntapreda at another credit repair business, to work at Synergy’s Aurora office with a salary of $40,000 per year plus commissions. (ECF No. 25-3 at 14:7–17; ECF No. 29-3 at ¶ 13.) In December 2019, Synergy consolidated its office locations, closing the Aurora office and moving those employees and operations to Greeley, Colorado. (ECF No. 25-2 at 63:8–18, 64:7–16.) Plaintiff was unable to make this move and was

terminated. (ECF No. 25-2 at 63:19–23.) During the relevant time, Synergy’s business consisted of several “teams”: (i) outside sales; (ii) inside sales; (iii) customer service; and (iv) processing. (ECF No. 25- 3 at 39:19–40:3; ECF No. 25-2 at 55:8-16.) Outside sales generated leads for the inside sales team by marketing Synergy’s credit repair services to lending companies and asking for referrals. (ECF No. 25-3 at 11:24–12:20.) These lending companies would then refer to Synergy loan applicants who had been denied due to poor credit by giving their contact information to Synergy’s outside sales team. (Id.) Synergy’s outside sales team would, in turn, pass these “leads” onto inside sales. (Id.) Inside

sales was responsible for turning these “leads” into paying customers, by calling the referred loan applicants to discuss Synergy’s services, assessing their ability to pay Synergy, and signing them up. (ECF No. 29-2 ¶ 5.) The parties dispute whether members of the inside sales team were responsible for assessing the appropriateness of a potential customer for Synergy’s services, but there is no dispute that the actual credit repair services were provided by the customer service and processing teams. (compare ECF No. 25-2 at 35:13–36:2, with ECF No. 29-2 ¶ 5.) Plaintiff worked in inside sales, and the parties dispute whether Plaintiff’s title was inside sales “manager” or “representative.” (ECF No. 29 at 14.) Initially, Plaintiff was the sole member of the inside sales team, but eventually Synergy hired Leo LeFebre. (ECF No. 25-2 at 36:3–4, 58:19–22.) The record is clear that LeFebre was Plaintiff’s peer and not his subordinate. (Id. at 53:25–54:14.) Plaintiff was supervised by Nuntapreda until Nuntapreda was terminated, after which Plaintiff was supervised by National Sales Director Michael Schreiner. (ECF No. 29-4 ¶ 11.) The parties agree that

Plaintiff had comparatively little contact with the Kasicks: first, because they generally worked out of their home in Windsor, Colorado, and moreover because Michael Kasick supervised the upper-level sales team and Jennifer Kasick focused on the customer service and processing aspects of the business. (ECF No. 29-3 ¶ 6.) Plaintiff did, however, communicate with Michael Kasick approximately once per month via e-mail and would come to Jennifer Kasick with issues requiring management’s input when a manager was not available. (ECF No. 25-3 at 32:13–16.) The parties dispute the nature of Plaintiff’s job responsibilities; whether Plaintiff was expected or required to work more than 40 hours per week; whether Plaintiff in fact

worked more than 40 hours per week; and, if Plaintiff did work more than 40 hours per week, whether Defendants had knowledge of Plaintiff’s overtime. From Defendants’ point of view, Plaintiff worked independently and Synergy relied upon his experience in and knowledge of the credit repair industry. (ECF No. 25- 2 at 35:13–36:2.) Plaintiff was given wide latitude to assess the appropriateness of Synergy’s services for the potential customers he called, and this discretion bound Synergy. (Id.) Plaintiff, on the other hand, describes his role as constrained. Plaintiff was given lists leads and their contact information, generated by the efforts of the outside sales team, and he was supposed to call those leads and sell them Synergy’s services. (ECF No.

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Heard v. Synergy Credit Services LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/heard-v-synergy-credit-services-llc-cod-2022.