Hawes v. Macy's, Inc.

District Court, S.D. Ohio·Decided March 16, 2022·No. 1:17-cv-00754·Unknown

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF OHIO WESTERN DIVISION

SARA HAWES, : Case No. 1:17-cv-754

Plaintiff, : Judge Timothy S. Black : vs. : : MACY’S STORES WEST INC., : : Defendant. :

ORDER GRANTING IN PART AND DENYING IN PART DEFENDANT’S MOTION FOR SUMMARY JUDGMENT (Doc. 117)

This civil action is before the Court on the motion for summary judgment of Defendant Macy’s Stores West Inc. (Doc. 117) and the parties’ responsive memoranda (Docs. 124 and 131) I. BACKGROUND1 A. Undisputed Facts At a store in Los Angeles, California, Plaintiff Sara Hawes (“Plaintiff”) bought Chief Value Cotton sheets (“CVC sheets”) from Defendant Macy’s Stores West (“Macy’s”), labelled with a thread-count of 900. (Doc. 64 at ¶12).2 AQ Textile (“AQ”)

1 Pursuant to the Standing Order of the Court, Defendants filed a Statement of Proposed Undisputed Facts. (Doc. 117-2). In determining the undisputed facts, the Court has drawn on that statement and compared it to Plaintiff’s motion in opposition and to the record. The Court, however, has not incorporated portions of the Statement of Proposed Undisputed Facts that re- frame arguments already made and decided in the Court’s previous orders as well as those portions that are simply legal arguments cast as factual assertions.

2 The Court has certified a class in this case, so arguably the Court could refer to “Plaintiffs.” It is simply easier to refer to the named “Plaintiff” as the singular advocate for the position of the class. The Court will use “Plaintiff class” where necessary for clarity. supplies the relevant CVC sheets for Macy’s. (Doc. 100-1 at ¶7). Creative Textile (“Creative”), AQ’s parent company, manufactures the sheets. (Doc. 100-5). AQ’s president is Larry Queen. (Doc. 105 at ¶¶ 25–26). The CVC sheets were manufactured by a process involving the simultaneous insertion of a number of adjacent, parallel, multi-filament polyester yarns into a single opening in the weave of the sheets. (Doc. 100-4). The purchase orders for the CVC sheets

manufactured by Creative and imported by AQ reflect this method by stating both the number of insertions and the number of polyester yarns included in each insertion. (Id. at ¶¶ 12–13). For the CVC sheets at issue in this case, the individual polyester yarns inserted at one time are not twisted or woven together in any way, either before or during the weaving process.3 (Id. at ¶ 8; Doc. 100-3, at ¶ 29).

The ASTM 3775, a set of guidelines promulgated by ASTM International, is a proper standard by which to measure the thread count of woven bedsheets, including the CVC sheets at issue in this case. (Doc. 117-8). The ASTM 3775 standard has been

3 The Court finds a plain English summary may here be useful, drawn from the Court’s Order on class certification (Doc. 137) with cites to the record omitted:

Yarn consists of strands of fiber twisted together. Twist two yarns together—twisting the twists—and they create a ply. With most materials, there appears to be a shared understanding of how to differentiate a strand from a yarn and a yarn from a ply—but perhaps not with polyester. Polyester strands are very thin. A newly-patented weaving method allows these thin polyester strands to be inserted simultaneously and in parallel, meaning a textile manufacturer can insert several polyester strands through a single opening in the weave together without twisting them … Macy’s and/or AQ count each untwisted strand inserted at the same time as individual threads. On the other hand, Plaintiff argues that, twisted or parallel, the strands within the bundle cannot be individuated [and should not be counted]. periodically updated. (Id.). The most recent effective versions of the standards have been ASTM D3775-12 (enacted in 2012) and D3775-17e1 (enacted in September 2017). (Doc. 117-5 at Exs. 6–7). Both D3775-12 and D3775-17e1 state that “[w]hen two yarns are laid-in together and parallel, count each yarn separately, as a single unit, regardless of whether it is comprised of single or plied components.” (Doc. 117-5). B. Plaintiff’s Proposed Disputed Facts

Plaintiff, contra this Court’s specific instructions in its Standing Order, does not identify her proposed disputed facts. The Court can nonetheless discern the points of dispute with reference to the record and the memorandum in opposition. 1. Whether Macy’s CVC sheets supplied by AQ accurately list the thread-count. Plaintiff contends that the sheets labelled 900-thread count contain only 227

countable threads. (Doc. 84-16 at PageID# 1231). 2. Whether the ASTM D3775 permits the counting of each individual polyester yarn inserted in one bundle at one time into the CVC sheets (a counting method Plaintiff attributes to AQ proprietor Larry Queen); or, instead, each bundle should only count as one thread.4 Plaintiff argues each bundle should

only count as one thread, at least where a visual inspection of the fabric under a lens is insufficient to differentiate the threads in the bundle. (Id. at PageID## 1228-1229). Plaintiff, with reference to her expert, claims each thread in the

4 The Court uses plain language to simplify the disputes. bundle inserted into the CVC sheets is not distinguishable under a lens, so each bundle should count as one thread. (Id. at PageID# 1231). 3. Whether Larry Queen’s updates to Macy’s regarding his new thread-count and/or manufacturing method and his efforts to have the ASTM 3775 updated or clarified had the practical effect of putting Macy’s on notice of possible thread-count misrepresentations. Citing to various correspondence, Plaintiff

argues these updates indeed had that effect. (See Doc. 124-3 at PageID## 3501-3504, 3520). 4. Whether customer complaints likewise should have put Macy’s on notice of issues with thread-counts. (Doc. 124-4 at PageID## 3513-3519). 5. The extent of Macy’s involvement in labelling the sheets with the disputed

thread-counts. Citing to the record, Plaintiff argues Macy’s works with AQ in arriving at the thread-counts put on the labels. (124-3 at PageID# 3498). 6. Whether the independent testing labs that counted the threads in the AQ CVC sheets of behalf of AQ were instructed to count the individual yarns instead of the bundles of yarns and what those same labs would do if they were not so

instructed. Plaintiff states that Macy’s or AQ, with Macy’s knowledge, had to request that the labs count the threads under the thread-count method advocated by AQ. (Doc. 124-5 at PageID# 3533). 7. Whether Plaintiff and the Plaintiff class paid more for the sheets than they would have if the thread-count was accurate according to Plaintiff’s proposed counting method. Plaintiff contends there is a linear relationship between price and thread-count. (Doc. 124-3 at PageID# 3500; Doc. 84-19). 8. Whether Plaintiff and Plaintiff class suffered economic harm when they allegedly paid for sheets with a lower-than-advertised thread-count. Plaintiff alleges they did. (Doc. 84-19). 9. Whether the sheets at-issue underperform in their role as sheets. Plaintiff

contends that negative customer reviews are evidence of this. (Doc. 124-4 at PageID## 3513-3519) C. Procedural Posture Initially, Plaintiff Sara Hawes filed this case with a Missouri-based Plaintiff, Amy Hill. (Doc. 1). Plaintiffs initially named AQ and Creative as co-Defendants with

Macy’s. (Id.). The Court dismissed AQ and Creative for a lack of personal jurisdiction. (Doc. 38). Amy Hill voluntarily dismissed her claims. (Doc. 73). The Court also dismissed several of Plaintiff’s claims. (Doc. 39). Currently, there is one Plaintiff, Sara Hawes, and one Defendant, Macy’s. Omitting dismissed claims and those belonging only to former Plaintiff Amy Hill, Plaintiff’s third amended complaint alleges causes of

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