Harwood v. North American Bancard LLC

CourtDistrict Court, E.D. Michigan
DecidedApril 29, 2020
Docket2:18-cv-12567
StatusUnknown

This text of Harwood v. North American Bancard LLC (Harwood v. North American Bancard LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Harwood v. North American Bancard LLC, (E.D. Mich. 2020).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

TERESA HARWOOD, Case No. 18-cv-12567 Plaintiff, v. Paul D. Borman United States District Judge NORTH AMERICAN BANCARD LLC, and MARC GARDNER, Elizabeth A. Stafford United States Magistrate Judge Defendants. ___________________________________/ OPINION & ORDER DENYING, IN PART, AND GRANTING, IN PART, DEFENDANTS’ MOTION FOR SUMMARY JUDGMENT (ECF NO. 26)

INTRODUCTION Plaintiff Teresa Harwood says that Defendant Marc Gardner fostered a “highly sexualized” and “sexually hostile” environment as Chief Executive Officer (CEO) at his company, Defendant North American Bancard LLC (NAB). (ECF No. 35, Response, PgID 1693–94.) She says that Gardner terminated her from her position as Chief Operating Officer (COO) of NAB because of her gender and in retaliation for her complaints about being treated differently because she is a woman. (Id. at PgID 1694.) Gardner says that he terminated Harwood because of problems with her direct-report departments, and because he realized that her management style is irreconcilably different than his—thus, he writes off her claims of hostile environment sex discrimination and retaliation under Title VII and Michigan’s Elliot-Larsen Civil Rights Act (ELCRA) as “business disputes.” (ECF No. 26, MSJ, PgID 151.) Accordingly, Defendants Gardner and NAB filed a Motion for Summary Judgment, which is now before the Court. (ECF No. 26.) Although Harwood abandoned her gender discrimination claims in her Response, she has established a genuine dispute of material fact on her Title VI hostile environment discrimination and retaliation claims against Defendant NAB, and her ELCRA retaliation claim against Defendant Gardner. Accordingly, the Court grants the Motion for Summary Judgment (ECF No. 26) insofar as it seeks dismissal of the gender discrimination claims, the Title VII claims against Defendant Gardner and the ELCRA hostile environment claims. The Court denies the Motion on all other counts.

Il. FACTS The following facts are recounted in the light most favorable to the non- moving party—here, Plaintiff Teresa Harwood. See Moran v. Al Basit LLC, 788 F.3d 201, 204 (6th Cir. 2015). Gardner, the CEO founder, and sole shareholder of NAB! hired Harwood to the position of COO in the fall of 2012. CECF No. 29, Gardner Dep., PgID 560,

' NAB is an independent sales organization in the credit card processing industry. (ECF No. 26-3, Gardner Decl., PgID 223, § 3.)

573.) Gardner had terminated the prior COO, Gary Rutledge a few months earlier for performance issues. (Id. at PgID 571–72.) A consultant hired by NAB believed that Harwood would add value and recommended that NAB hire her to replace Rutledge. (Id. at PgID 569.) Gardner knew Harwood because NAB was a customer

of Global Payments, where Harwood was the Senior Vice President of Services Operations at the time, and he “believed that she had the skill set to be NAB’s COO.” (Id. at PgID 568–69; ECF No. 35-2, Harwood Resume, PgID 1721; ECF

No. 26-3, Gardner Decl., PgID 224–25, ¶ 9.) Gardner reached out to Harwood and, after she interviewed and negotiated the terms and salary of the job, Gardner hired her to be NAB’s COO. (ECF No. 29, Gardner Dep., PgID 569, ECF No. 29-4, Harwood Dep., PgID 1143, 1147, 1154–59.) She started in October of 2012. (ECF

No. 35-3, Offer Letter, PgID 1725–26.) Harwood viewed the job opportunity at NAB as a new challenge. Her prior jobs had been with large, publicly traded companies that served independent sales

organizations like NAB, so the position at NAB would require her to learn a new side of the industry. (ECF No. 29-4, Harwood Dep., PgID 1139–40.) She also knew Gardner from working with him as a customer. (Id. at PgID 1150.) She knew that he had a short temper, that he was demanding, that he used a lot of profanity,

3 and that he always thought he was right so he was very difficult to convince that he was wrong. (Id. at PgID 1150–51.) Her conversations with people within and without NAB confirmed that he was difficult to work with and that he was “going to be equally demanding of [her] as an employee as he was of [her] as a vendor.”

(Id. at PgID 1149, 1151.) The head of human resources for NAB at the time, Danielle Crane, also told Harwood that she felt that Gardner was not listening “to some of the female leaders that he should be listening to and was allowing himself

to be overly influenced by some of the male employees.” (Id. at PgID 1144.) Based on this information, Harwood viewed the task of getting Gardner to listen to her as a challenge. (Id. at PgID 1152.) She accepted the challenge and started the job trying to leave her preconceived notions about Gardner behind. (Id.)

At first, Harwood did not feel that Gardner was “overly aggressive or assertive or demanding” of her, and found that he did not “yell and scream at [her] like he did when [she]was his vendor.” (Id. at PgID 1154–55.) He was also “very

receptive to suggestions.” (Id. at PgID 1155.) An example of Gardner’s initial receptivity to Harwood’s suggestions was his decision to follow her advice and hire an outside business consulting firm, Franklin Covey, to teach a course on increasing productivity through increasing trust. (Id. at PgID 1170–71.) NAB

4 offered the course in February of 2013. (Id. at PgID 1174.) Shortly thereafter, NAB hired Gary Jewkes, a Franklin Covey consultant, to coach the executive team and privately coach Gardner. (Id. at PgID 1176.) Gardner thought that Harwood’s suggestion to hire Franklin Covey was “sound,” that using an outside consulting

firm “added value,” and that Franklin Covey ultimately helped NAB “improve as an organization on multiple fronts.” (ECF No. 29, Gardner Dep., PgID 643, 652.) Harwood suggested hiring Franklin Covey because she believed there were

significant problems with NAB’s corporate culture. (See ECF No. 29-4, Harwood Dep., PgID 1384–88.) Specifically, she witnessed meetings where senior level employees were calling lower level employees liars and using a lot of profanity, she thought that too much of time in meetings was spent trying to figure out who

was to blame for something going wrong, she thought there was a “tremendous amount of conflict,” and that senior level people were having “blatant outbursts of anger” during meetings with all levels of employees. (Id. at 1172–73, 1385–86.)

She said that Gardner was one of two people “most notorious” for this kind of behavior. (Id. at 1387.) Other members of NAB’s executive team agreed that Gardner would swear and yell at, or around, employees who did not accomplish tasks to his satisfaction.

5 Chief Experience Officer (CXO) Jim Parkinson testified that he witnessed Gardner swearing and yelling at, or in the presence of, employee Laurie Jones when he was upset about the state of a project even though he did not have all of the information about why it was going wrong. (ECF No. 29-1, Parkinson Dep., PgID 757–60.)

Parkinson also testified that he witnessed Gardner treat Harwood the same way. (Id. at PgID 763–65.) Chief Financial Officer (CFO) Kirk Haggarty confirmed that Gardner “will

raise his voice in a meeting and use profanity” and said he knows that other people have said that Gardner “might have been off base on avenues that he’s going down with them as he’s evaluating and looking at various projects or activities.” (ECF No. 29-2, Haggarty Dep., PgID 873–75.) These members of the team attribute this

behavior to the fact that Gardner is a typical entrepreneur—intense, impatient, and aggressive. (Id. at PgID 873, 896, 902; ECF No. 29-1, Parkinson Dep., PgID 766– 67; ECF No. 29-3, Kellogg Dep., PgID 976.) Harwood thought that NAB could

improve and that projects could be completed faster if the culture of anger and blame was changed. (ECF No.

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Harwood v. North American Bancard LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/harwood-v-north-american-bancard-llc-mied-2020.