Harmonia Holdings Group, LLC v. United States

Procedural entryThis page is a short order in Harmonia Holdings Group, LLC v. United States. Read the opinion of the Court — 20 F.4th 759
Court of Appeals for the Federal Circuit·Decided December 7, 2021·No. 20-1538·Published

Opinion

United States Court of Appeals for the Federal Circuit

HARMONIA HOLDINGS GROUP, LLC, Plaintiff-Appellant

v.

UNITED STATES, DEV TECHNOLOGY GROUP, INC.,

Defendants-Appellees

2020-1538

Appeal from the United States Court of Federal Claims in No. 1:19-cv-00674-LAS, Senior Judge Loren A. Smith.

Decided: December 7, 2021

WALTER BRAD ENGLISH, Maynard, Cooper & Gale, PC, Huntsville, AL, argued for plaintiff-appellant. Also represented by EMILY J. CHANCEY, MICHAEL W. RICH.

DAVID MICHAEL KERR, Commercial Litigation Branch, Civil Division, United States Department of Justice, Washington , DC, argued for defendant-appellee United States. Also represented by DEBORAH ANN BYNUM, JEFFREY B. CLARK, ROBERT EDWARD KIRSCHMAN, JR.

WILLIAM SHOOK, Law Offices of William A. Shook, PLLC, Washington, DC, argued for defendant-appellee 2 HARMONIA HOLDINGS GROUP, LLC v. UNITED STATES

Dev Technology Group, Inc. Also represented by STEVEN BARENTZEN, Law Office of Steven Barentzen, Washington, DC.

Before REYNA, SCHALL, and WALLACH, ∗ Circuit Judges.

REYNA, Circuit Judge.

Harmonia Holdings Group, LLC appeals a decision by the U.S. Court of Federal Claims granting the defendants United States and Dev Technology Group, Inc.’s Cross-Motion for Judgment on the Administrative Record. Harmonia contends that the Court of Federal Claims erred in determining that Harmonia waived its right to assert before the court the same challenges that it asserted in its pre-award protest to U.S. Customs and Border Protection. We agree and reverse the Court of Federal Claims’ decision on waiver; vacate the Court of Federal Claims’ decision that Customs and Border Protection did not act in an arbitrary or capricious manner in evaluating Harmonia’s proposal and in making an award decision; and remand for the Court of Federal Claims to determine in the first instance the merits of Harmonia’s pre-award protest to Customs and Border Patrol and what relief, if any, Harmonia is entitled to based on its pre-award protest. Because the Court of Federal Claims could determine on remand that Harmonia is entitled to submit a wholly revised proposal requiring a new technical evaluation by Customs and Border Protection, we decline, on mootness grounds, to reach the merits of the Court of Federal Claims’ decision with respect to Customs and Border Protection’s technical evaluation of Harmonia’s proposal submitted on November 13, 2018.

∗ Circuit Judge Evan J. Wallach assumed senior status on May 31, 2021.

HARMONIA HOLDINGS GROUP, LLC v. UNITED STATES 3

BACKGROUND

U.S. Customs and Border Protection (“CBP”) is an agency within the U.S. Department of Homeland Security (“DHS”) with a broad mandate to provide security at the nation’s borders. See, e.g., 6 U.S.C. § 211(c). CBP is a law enforcement organization charged with controlling and monitoring traffic at the borders, including the flow of vehicles , cargo, and people. See id.; see also J.A. 10292. CBP’s Cargo Systems Program Directorate (“CSPD”) manages a commercial trade processing system called the Automated Commercial Environment (“ACE”), which “helps reduce the Nation’s vulnerability to changing threats without diminishing economic security, by providing threat awareness, prevention, and protection for the homeland.” J.A. 10293. “ACE is the backbone of CBP trade processing and risk management activities and the key to implementing many of the agency’s trade transformation initiatives.” Id. ACE provides CBP and DHS automated tools and information for making admissibility decisions before shipments reach U.S. borders and supports cargo revenue collection. Id. Further, ACE “is not a single operating system but a collection of applications built on diverse multivendor technological platforms.” Id. CPSD manages ACE by developing and deploying software code, maintaining existing system architecture, and developing new architecture to support the expanding ACE environment. Id.

The Competition

On July 12, 2018, CBP issued a solicitation requesting quotes for “application development and operation and maintenance support services” as part of CSPD’s effort to develop and support cargo systems applications.

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J.A. 10292. The solicitation involved six tasks 1: (1) Contractor Transition In; (2) Contractor Transition Out; (3) Cargo Systems Application Development; (4) Dev/Ops Configuration and Release Management; (5) IT System Security Analysis; and (6) Operations and Maintenance. J.A. 10297–307, 11274–87. The solicitation required each offeror to submit a proposal in two volumes, each containing certain specified information. See J.A. 10276–77.

The solicitation explained that the acquisition would be conducted in two phases. J.A. 10235. In Phase I, titled “Oral Presentations,” CBP would seek to understand the offerors’ responses to certain questions provided by CBP relating to CBP’s requirements. Id. CBP would evaluate the Phase I responses “holistically with an overall adjectival quality rating” and advise the offerors of their likelihood of being selected. J.A. 10280–81. The intent of this procedure was “to minimize proposal development costs for those [o]fferors with little or no chance of receiving an award.” J.A. 10235. Nevertheless, notwithstanding CBP’s advice at Phase I, all offerors that participated in Phase I could participate in Phase II. Id.

In Phase II, titled “Written Responses,” CBP would evaluate the offerors’ proposals in accordance with certain evaluation criteria and could make an award without negotiations to the proposal deemed the best value to the government . Id. The evaluation criteria included five factors:

• Factor 1: Technical Excellence o Sub-Factor 1: Tasks 3, 4, and 6 o Sub-Factor 2: Task 5 o Sub-Factor 3: Risk Mitigation Plan

1 The original solicitation included seven tasks, but Amendment 4 dated September 7, 2018, eliminated one task and renumbered the tasks prior to the parties’ submission of their initial proposals. See J.A. 11274.

HARMONIA HOLDINGS GROUP, LLC v. UNITED STATES 5

• Factor 2: Management Approach o Sub-Factor 1: Staffing Plan/Key Personnel o Sub-Factor 2: Program Management o Sub-Factor 3: Sub-Contracting Management /Teaming Plan

• Factor 3: Quality Assurance o Sub-Factor 1: Transition-In Plan o Sub-Factor 2: Transition-Out Plan • Factor 4: Past Performance • Factor 5: Price J.A. 10281–85, 13062–63. The solicitation also explained that the factors decreased in importance from factor 1 to factor 5:

Factor 1 is more significantly important than Factors 2, 3, and 4; Factors 2 and 3 are of equal importance and significantly more important than Factor 4. The sub-factors are hereby described as follows: all sub-factors within Factors 1, 2 and 3 are of equal importance to the other sub-factors within the same Factor. The non-Price Factors, when combined, are significantly more important than the Price Factor (Factor 5).

J.A. 10286.

For Factors 1–3, the solicitation explained that CBP would assess whether each offeror’s proposal “exhibit[ed] a thorough understanding of the complexity and magnitude of the requirement and [the] likelihood that the [o]fferor will be successful in performance under each tasking of the [statement of work].” Id. CBP would assign an overall adjectival rating for each of the three factors and assign a risk rating for each of their sub-factors. Id. “[I]f an [o]fferor receives a high risk rating, regardless of technical ratings or price, that [o]fferor may not be considered for award.” Id. For Factor 4, CBP would assess performance risk. Id.

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