Harkins v. Citizens Bank National Association

CourtDistrict Court, W.D. New York
DecidedMay 12, 2025
Docket6:24-cv-06649
StatusUnknown

This text of Harkins v. Citizens Bank National Association (Harkins v. Citizens Bank National Association) is published on Counsel Stack Legal Research, covering District Court, W.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Harkins v. Citizens Bank National Association, (W.D.N.Y. 2025).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF NEW YORK

AMY HARKINS,

Plaintiff, DECISION AND ORDER v. 6:24-CV-06649 EAW CITIZENS BANK NATIONAL ASSOCIATION,

Defendant.

INTRODUCTION

Pro se plaintiff Amy Harkins (“Plaintiff”) filed this action against defendant Citizens Bank National Association (“Defendant” or “Citizens”). (Dkt. 1). Currently before the Court are several motions, including: Plaintiff’s motion for miscellaneous relief (Dkt. 3); Plaintiff’s motion for a subpoena (Dkt. 4); Defendant’s motion to dismiss Plaintiff’s complaint and request for sanctions (Dkt. 9); Plaintiff’s motion to file an amended complaint (Dkt. 11); and Plaintiff’s motion to appoint counsel (Dkt. 12). For the reasons that follow, Defendant’s motion to dismiss (Dkt. 9) is granted, the request for sanctions is denied, and the case is dismissed. Plaintiff’s motion to amend (Dkt. 11) is denied as futile, and Plaintiff’s remaining motions (Dkt. 3; Dkt. 4; Dkt. 12) are denied as moot. FACTUAL BACKGROUND AND PROCEDURAL HISTORY The following facts are taken from Plaintiff’s complaints. As required at this stage of the proceedings, the Court treats Plaintiff’s allegations as true. Plaintiff filed her complaint on November 12, 2024, alleging that Defendant discriminated against her because she is mentally ill. (Dkt. 1 at 1, 5). Plaintiff alleges that Defendant has accused her of illegal and unethical actions and denied her settlement

services for two charge-off accounts in 2020. (Id. at 5; see also Dkt. 3 at 23). Plaintiff alleges that Defendant caused her emotional distress and claims $80,000 in damages. (Dkt. 1 at 5-6). Plaintiff also filed a motion for miscellaneous relief seeking to “allow old evidence,” including evidence of a previous settlement with Comenity Bank as it relates to this case (Dkt. 3), and a motion for a subpoena for an individual from the Greece

Community Federal Credit Union (Dkt. 4). Thereafter, on December 18, 2024, Plaintiff filed an amended complaint, and on December 30, 2024, she filed a motion to file the amended complaint. (Dkt. 7 (amended complaint with exhibits); Dkt. 11 (letter seeking leave to file amended complaint)).1 The amended complaint alleges that Defendant negligently caused Plaintiff emotional distress

and discriminated against her because she is poor. (Dkt. 7 at 3). The amended complaint does not appear to allege a claim for disability discrimination, but it does include allegations that Defendant slandered her and violated her right to privacy by telling others that she is mentally unstable. (Id. at 7-9). Attached to the amended complaint is a letter dated November 6, 2024, from an individual named Bruce Freeman, stating that Plaintiff

1 Plaintiff served her complaint on November 21, 2024. (Dkt. 6). Her amended complaint is dated December 15, 2024. (Dkt. 7). Accordingly, she was required to seek the Court’s permission to file an amended pleading. See Fed. R. Civ. P. 15(a)(1)(A) (party may file an amended pleading once as a matter of course 21 days after serving it). complained to him in summer 2023 that Defendant would not settle Plaintiff’s accounts, and that Defendant accused Plaintiff of “doing unethical (illegal) actions.” (Id. at 20). Plaintiff further alleges that she made a complaint to the Consumer Financial

Protection Bureau (CFPB) on August 30, 2024, complaining that Defendant slandered her and violated her right to privacy. (Id. at 9, 21-22 (CFPB “Summary of complaint submitted”)). Specifically, Plaintiff reported that Defendant contacted Lifespan without her consent and told them she had a mental problem, and that Defendant’s taking such actions violated the Gramm-Leach-Bliley Act. (Id. at 21-22). Plaintiff also alleges that

Defendant accused her of illegally taping a “Citizens Bank phone call” during summer 2023. (Id. at 11). Plaintiff’s amended complaint also references two lines of credit opened with Defendant on November 3, 2017, which she alleges that she did not open. (Id. at 23). Plaintiff claims that Defendant’s refusal to settle her charge-off accounts resulted in her

being denied a loan at the Greece Community Federal Credit Union. (Id. at 32-33). Plaintiff attaches to the amended complaint various exhibits regarding her alleged emotional distress and documenting various physical ailments from which she suffers. (See, e.g., id. at 25, 28, 36-42). Shortly after filing her motion to amend, Plaintiff filed a motion to appoint counsel on January 6, 2025 (Dkt. 12), and she also filed a letter with two

exhibits supplementing her amended complaint on February 3, 2025 (Dkt. 15). Defendant filed a motion to dismiss the complaint on December 23, 2024 (Dkt. 9), and Defendant also filed a response opposing Plaintiff’s motion to amend on January 13, 2025 (Dkt. 13). On February 5, 2025, the Court set a scheduling order on Defendant’s motion to dismiss, noting the motion to amend and Defendant’s response thereto, and setting deadlines of February 19, 2025, and February 26, 2025, for responses and replies to the motion to dismiss. (Dkt. 16). Plaintiff responded to Defendant’s motion to dismiss

on February 12, 2025. (Dkt. 17). This is not the first case Plaintiff has brought against Defendant. Plaintiff has filed two previous actions asserting the same or similar claims against Defendant, both of which were before the undersigned: Harkins v. Citizens Bank, Case No. 20-CV-6030 (W.D.N.Y. Jan. 13, 2020) (“Harkins I”) and Harkins v. Citizens Bank, Case No. 23-CV-6601

(W.D.N.Y. Oct. 18, 2023) (“Harkins II”). Harkins I also involved claims for disability discrimination, which the Court construed as brought pursuant to the Americans with Disabilities Act (“ADA”), and for defamation, stemming from alleged interactions Plaintiff had with Defendant’s employees in 2017, the alleged denial of a loan application in 2018, and Plaintiff’s allegation that Defendant revealed her account information to a

representative of Lifespan. (Harkins I, Dkt. 1; Dkt. 22; Dkt. 31). After affording Plaintiff an opportunity to amend the complaint, on September 8, 2022, the Court granted Defendant’s motion to dismiss the action. (Id., Dkt. 31); see also Harkins v. Citizens Bank, 626 F. Supp. 3d 599, 603-04 (W.D.N.Y. 2022) (concluding that “Plaintiff has failed to state a plausible claim for violation of the ADA, or any claim for disability discrimination

sounding in state law, and therefore Plaintiff’s disability discrimination claim is dismissed with prejudice,” and declining to exercise supplemental jurisdiction over Plaintiff’s defamation claim). In Harkins II, Plaintiff alleged a claim for slander against Defendant, based on alleged conduct that occurred in 2018 and 2019, including that Defendant slandered her to Lifespan and her case manager in 2018 by telling them that Plaintiff had a mental disability

and could not handle her finances. (Harkins II, Dkt. 1; Dkt. 14). On August 12, 2024, the Court dismissed Plaintiff’s slander claim because it lacked subject matter jurisdiction. (Id., Dkt. 14 at 6-7). The Court also denied leave to amend, since even if Plaintiff could establish jurisdiction, Plaintiff’s slander claim would have been barred by the statute of limitations, and due to Plaintiff’s repeated efforts to sue Defendant. (Id., Dkt. 14 at 11-

12); see also Harkins v. Citizens Bank, 744 F. Supp. 3d 268 (W.D.N.Y. 2024). DISCUSSION I. Defendant’s Motion to Dismiss (Dkt. 9) Defendant has moved to dismiss the complaint with prejudice and without leave to amend, arguing that (1) Plaintiff’s claims, which could have been brought via amendment

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Harkins v. Citizens Bank National Association, Counsel Stack Legal Research, https://law.counselstack.com/opinion/harkins-v-citizens-bank-national-association-nywd-2025.