Hammond v. Berlin City's Vt. Remarketed Autos, Inc.

CourtVermont Superior Court
DecidedMarch 10, 2005
Docket1316
StatusPublished

This text of Hammond v. Berlin City's Vt. Remarketed Autos, Inc. (Hammond v. Berlin City's Vt. Remarketed Autos, Inc.) is published on Counsel Stack Legal Research, covering Vermont Superior Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hammond v. Berlin City's Vt. Remarketed Autos, Inc., (Vt. Ct. App. 2005).

Opinion

Hammond v. Berlin City’s Vermont Remarketed Autos, Inc., No. S1316-02 CnC (Norton, J., Mar. 10, 2005)

[The text of this Vermont trial court opinion is unofficial. It has been reformatted from the original. The accuracy of the text and the accompanying data included in the Vermont trial court opinion database is not guaranteed.]

STATE OF VERMONT SUPERIOR COURT Chittenden County, ss.: Docket No. S1316-02 CnC

LOUISE HAMMOND

v.

BERLIN CITY’S VERMONT REMARKETED AUTOS, INC., d/b/a BERLIN CITY CENTER and d/b/a BERLIN CITY’S KIA OF BURLINGTON

ENTRY This is a case about employment discrimination. The plaintiff, Louise Hammond, claims that the defendent, Berlin City’s Vermont Remarketed Autos, Inc., violated the Vermont Fair Employment Practices Act, 21 V.S.A. § 495, through discriminatory wages, sexual harassment, and retaliation. Hammond also claims Berlin City violated the federal Equal Pay Act, 29 U.S.C. § 206(d) (2000), through discriminatory wages.1 Berlin City moves for summary judgment on all claims. Summary judgment is appropriate where there are no genuine issues of fact and a party is entitled to judgment as a matter of law. V.R.C.P. 56(c)(3). The court views the facts in a light most favorable to the non-moving party, granting the party “the benefit of all reasonable doubts and inferences [and regarding] all properly supported allegations presented by the opposing party as true.” Hodgdon v. Mt. Mansfield Co., 160 Vt. 150, 159 (1992). Accordingly, the court makes the following findings for the purposes of summary judgment. Hammond worked as a Guest Services Manager at Berlin City, a car dealership, from June 1997 through September 20, 2002. This position was the lowest paid of a number of managerial positions at Berlin City. Hammond’s position called for managing a staff of six guest services employees, which included hiring, training, supervising, and scheduling. The Guest Services Department typically handled the dealership’s initial contact with incoming customers, including greeting the customers, giving a facility tour, and introducing Berlin City’s automobile warranty plan. She would occasionally intervene in incidents with dissatisfied customers. Her position therefore required customer relations and communications skills. Hammond also performed scheduling duties for 22 Berlin City drivers who transported vehicles among various dealership locations and served as an event planner, making arrangements for special events. Hammond’s position bore some similarities with the sales manager and general sales manager positions. Sales managers oversaw a few sales guides, whom they assisted in interacting with customers and making sales deals. The sales manager therefore needed customer relations, communications, and managerial skills. The general sales manager oversaw the sales managers, and also required similar skills. Hammond’s position also bore some similarities with the finance managers, who were responsible for meeting with customers after the sales team made a sale that was subject to financing. Finance managers would determine the financing for which a customer would qualify. Thus, finance managers needed customer relations and communications skills. Finance managers did not oversee a staff, though.

1 Hammond’s complaint also included claims for a violation of the Federal Communications Privacy Act, 18 U.S.C. §§ 2510–2522 (2000), invasion of privacy, and negligent supervision. The court dismissed these three claims in an order dated March 18, 2003. Berlin City alleges that sales managers required sales experience and finance managers required finance experience, but Hammond alleges that employees in both positions could gain all knowledge necessary to perform their jobs through on-the-job training. Managers were frequently transferred to and from sales manager positions and finance manager positions with little difficulty. Hammond alleges that upper managers at Berlin City told her she could easily become a finance manager with only brief training. Both finance managers and sales managers worked out of the same facility in which Hammond worked, with similar work stations and the same general surroundings. All of these positions required similar mental exertion, in terms of meeting deadlines and organizing one’s time. The general sales and finance managers also reported to Berlin City’s general manager (the sales managers reported to the general sales manager). They all also attended management meetings together. Other positions included the general manager, who oversaw the overall operation at the dealership; the office manager, who was required to have accounting experience, managerial skills and experience, and leadership and computer skills; the parts manager, who was required to have automotive parts/inventory experience, computer experience, and managerial skills; the sales manager/buyer, who was required to have experience in the automotive industry, sales experience, automotive appraisal experience, and communication skills; and the service manager, who was required to have customer relations skills, managerial skills, automotive service and repair experience, and computer skills. Chief Operating Officer Steve Roach told Hammond once that her position was as important as the general manager and service manager positions. Roach and other managers told Hammond several times that her department was of comparable importance to the sales or finance departments. In August 2000, Hammond met and began dating Ronald McFarland, who then began working as a Service Manager at Berlin City. Hammond terminated their relationship on March 8, 2001. McFarland sought to resume their former relationship for a number of months thereafter. Hammond made it clear to him that she was not interested.

3 Around July 2001, McFarland began to call Hammond both at work and at home, with as many as 15 calls a day. McFarland would tell her that he missed her and he wanted to be with her. He would also stop by her work station to talk to her about their relationship. Being a service manager, McFarland had no legitimate business reason to be near Hammond’s work area. The two still played tennis together occasionally and went out to dinner once in August 2001, but Hammond made it clear to him that she did not want to resume the relationship. When they went out to dinner in August, McFarland told Hammond that he had been accessing her personal e-mail account and reading her messages while he was at work. This upset Hammond, and she soon after met with Berlin City Sales Manager Robert Swartout, a designated sexual harassment reporting representative under Berlin City’s sexual harassment policy. Hammond informed him of her relationship with McFarland and of her concerns with his recent behavior, including the e-mail interceptions. She told Swartout, however, that she did not want management to take any action but only wanted Berlin City to be aware of the situation in case it became a bigger problem. Over the next month, McFarland continued to call Hammond at work, and Hammond believed he had been taking roses and mementoes from her desk. Hammond had received these items from a new boyfriend. She spoke with Swartout on two occasions. She had tried to handle McFarland on her own but decided that she needed management to intervene. Swartout spoke with McFarland, and McFarland’s behavior got worse. After Swartout first addressed the issue with McFarland, he approached Hammond and stated that he could not believe Hammond had spoken to Swartout about his behavior. He also stated, “Don’t fuck with me or I’m going to make your life miserable.” Hammond reported this to Swartout a couple days later.

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Bluebook (online)
Hammond v. Berlin City's Vt. Remarketed Autos, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/hammond-v-berlin-citys-vt-remarketed-autos-inc-vtsuperct-2005.