Hairston v. Costco Wholesale Corporation

CourtDistrict Court, D. Colorado
DecidedMarch 29, 2022
Docket1:19-cv-02801
StatusUnknown

This text of Hairston v. Costco Wholesale Corporation (Hairston v. Costco Wholesale Corporation) is published on Counsel Stack Legal Research, covering District Court, D. Colorado primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hairston v. Costco Wholesale Corporation, (D. Colo. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO Chief Judge Philip A. Brimmer Criminal Case No. 19-cv-02801-PAB-KMT ALEX HAIRSTON, Plaintiff, v. COSTCO WHOLESALE CORPORATION, Defendant.

ORDER

This matter is before the Court on the Motion for Summary Judgment by Defendant Costco Wholesale Corporation [Docket No. 48]. Plaintiff responded, Docket No. 65, and defendant replied. Docket No. 68. The Court has jurisdiction pursuant to 28 U.S.C. § 1331. I. BACKGROUND1 Plaintiff worked for defendant from July 10, 1999 through August 2, 2018. Docket No. 48 at 1, ¶ 1. In 2008, defendant promoted plaintiff to Manager of the Optical Department at defendant’s West Colorado Springs, Colorado location (“the “Warehouse”), where plaintiff remained until his employment ended. Id. at 1–2, ¶ 2.2 In

1 The following facts are undisputed unless otherwise noted. 2 Plaintiff purports to deny this fact but does not support his denial with a specific reference to the record. See Practice Standards (Civil cases), Chief Judge Philip A. Brimmer § III.b.iv (“Any denial shall be accompanied by a brief factual explanation of the reason(s) for the denial and a specific reference to material in the record supporting the denial.”); Fed. R. Civ. P. 56(c)(1)(A). The Court therefore deems this fact admitted. several of plaintiff’s performance reviews, plaintiff’s managers noted his “lack of tolerance” for others and his “reluctance to adjust” or “accept[] criticism [without being] defensive.” Id. at 2, ¶ 3. His managers encouraged him to “work on building his relationships with those above him,” to work on his “interpersonal skills,” and to “maintain[] a positive attitude.” Id. Plaintiff, however, refused to take training classes,

and, three months before his termination, he had failed to timely complete more than ten required classes. Id., ¶ 4. Assistant General Manager (“AGM”) Chris Dages noted that plaintiff appeared to take “pride in the fact that he is avoiding completing [his] training,” and plaintiff wrote, “I will not give in” on a reminder notice to take the “Standard of Ethics for Managers” training. Id., ¶¶ 5–6. Plaintiff explained at his deposition that he refused to take the Standard of Ethics training because he disagreed with management’s decision to demote rather than terminate a former general manager (“GM”) for “fraternizing and showing favoritism,” which plaintiff believed meant that defendant was not following the very standards plaintiff was to be trained on. Id. at

2–3, ¶¶ 7–8. Before Brandon Ruiz took over as GM of the Warehouse, there was no reference in plaintiff’s personnel file of a failure to complete training, and employees are permitted to allow training requirements to go unfulfilled. Docket No. 65 at 6, ¶¶ 2–3.3 In February 2017, a customer in Georgia called the Warehouse to order contact lenses for her son, an Air Force Academy student, who needed the lenses quickly.

3 Defendant denies this fact, but does not support its denial with a citation to the record. Docket No. 68 at 9, ¶ 3. The Court therefore deems this fact admitted. 2 Docket No. 48 at 3, ¶ 9.4 Plaintiff refused to take the customer’s order even after the customer spoke with AGM Hylise Dickey, who instructed plaintiff to fill the order. Id., ¶ 10. Plaintiff acknowledged that defendant’s policies allowed him to accept credit card payment over the phone under these circumstances. Id.5 Plaintiff maintains that he

consistently had refused to accept credit card payment, that he would not change his practice even if instructed by his AGM over the phone, and that he “wasn’t going to change the way [he] did things over in optical.” Id., ¶ 11. There is no record in plaintiff’s personnel file regarding this issue. Docket No. 65 at 6, ¶ 5. In June 2017, Kelsey Thornton, who worked in the Optical Department under plaintiff, was selected for a position in the Hearing Aid Department. Docket No. 48 at 10, ¶ 32. Dages, who selected Thornton, notified plaintiff of his choice, but asked plaintiff to keep the decision confidential until Dages could notify the other applicants. Id. Despite this instruction, plaintiff told another applicant, Charlie Stanisz, that Stanisz

4 Plaintiff disputes this fact by arguing that he “was being asked to violate Costco policy that all credit card payments be accompanied by personal identification.” Docket No. 65 at 4, ¶ 9. This fact, however, does not mention any of defendant’s policies, and plaintiff does not deny that a customer from Georgia called to get contacts for her son in Colorado. The Court therefore deems this fact admitted. 5 Plaintiff purports to deny this fact by arguing that he had never “taken credit cards without personal identification” and that “management was okay with it.” Docket No. 65 at 4, ¶ 10. Plaintiff, therefore, appears to admit that he refused to fill this customer’s order even after Dickey instructed him to do so. Plaintiff also does not dispute his testimony that he was permitted to accept credit card payment by phone under these circumstances. Id. Instead, plaintiff cites to the “Front End Manual.” Id. (citing Docket No. 65-3). That document indicates that photo verification is required if the customer’s membership card does not have a photo and the customer is using an American Express or Costco credit card. See Docket No. 65-3 at 2. The document does not require photo verification for phone orders or indicate that an AGM cannot instruct a manager to fill an order. See id. Because plaintiff’s denial is unsupported, the Court deems this fact admitted. 3 was not selected because Thornton had more seniority. Id., ¶ 33. Plaintiff claims he just repeated what Dages told him, but Stanisz had more seniority, and, when Stanisz said he would “go to corporate to complain,” plaintiff encouraged him. Id. When Dages learned that plaintiff had told Stanisz that Stanisz had not been

selected, Dages called plaintiff to confront him about sharing confidential information that he had been told not to share. Id. at 11, ¶ 34. Plaintiff called Alison Swennumson from human resources to ask her who informed Dages that plaintiff told Stanisz about not being selected. Id. In February 2018, Brandon Ruiz became GM of the Warehouse. Id. at 3–4, ¶ 12. On June 26, 2018, Ruiz emailed plaintiff about setting up a “sunglasses roadshow,” which is a promotional display of merchandise. Id. at 4, ¶ 13. Ruiz sent another email to plaintiff on July 2, asking plaintiff to “see me so we can discuss doing this show properly.” Id., ¶ 14. On July 9, Ruiz called plaintiff and asked him to come to Ruiz’s office to speak with him. Id., ¶ 15. Plaintiff refused because he “didn’t trust”

Ruiz and “wouldn’t talk to him.” Id. Ruiz then went to the Optical Department to speak to plaintiff in person, but plaintiff again refused to speak with Ruiz. Id. Plaintiff acknowledged at his deposition that he was required to talk to Ruiz about Warehouse matters because “it’s [Ruiz’s] warehouse,” yet plaintiff refused to speak with Ruiz despite not knowing what Ruiz wanted to discuss. Id. at 4–5, ¶ 16. Ruiz suspended plaintiff the next day for insubordination. Id.6 Plaintiff testified that he was

6 Plaintiff contends that Ruiz justified the suspension, and subsequent termination, with incidents of which Ruiz had no personal knowledge and for which plaintiff was not “written up” for, as required by defendant’s policies. Docket No. 65 at 6, ¶ 6. Plaintiff supports this contention with a document titled Costco Employee 4 uncomfortable doing roadshows because, the last time that he had done a roadshow, he ended up with merchandise that he could not sell. Docket No.

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Hairston v. Costco Wholesale Corporation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hairston-v-costco-wholesale-corporation-cod-2022.