Gutierrez v. Wells Fargo & Co.

622 F. Supp. 2d 946, 69 U.C.C. Rep. Serv. 2d (West) 201, 2009 U.S. Dist. LEXIS 38131, 2009 WL 1246988
CourtDistrict Court, N.D. California
DecidedMay 5, 2009
DocketC 07-05923 WHA
StatusPublished
Cited by17 cases

This text of 622 F. Supp. 2d 946 (Gutierrez v. Wells Fargo & Co.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Gutierrez v. Wells Fargo & Co., 622 F. Supp. 2d 946, 69 U.C.C. Rep. Serv. 2d (West) 201, 2009 U.S. Dist. LEXIS 38131, 2009 WL 1246988 (N.D. Cal. 2009).

Opinion

ORDER RE MOTION FOR SUMMARY JUDGMENT

WILLIAM ALSUP, District Judge.

INTRODUCTION

In this certified consumer class action, defendant Wells Fargo Bank, N.A. moves for summary judgment. For the reasons stated below, defendant’s motion for summary judgment is Granted in part and Denied in part.

STATEMENT

This suit challenges certain overdraft charge practices by Wells Fargo Bank, N.A. The three named class representatives assert six claims: (1) violation of the Consumer Legal Remedies Act, California Civil Code Section 1750; (2) violation of the Unfair Business Practices Act, California Business and Professions Code Section 17200; (3) violation of the Unfair Business Practices Act, California Business and Professions Code Section 17500; (4) fraud; (5) negligent misrepresentation; and (6) conversion.

Defendant Wells Fargo Bank, N.A., is one of the nation’s largest banks and financial institutions. In conjunction with its banking services, Wells Fargo issues debit cards to customers who have opened a bank account. Wells Fargo customers receive a monthly account statement that includes information regarding the transactions that took place during the month. Customers who sign up for online banking, however, have access to more up-to-date information regarding their accounts. These customers can access their account online at any time to view their most recent account activity, pending transactions, and Wells Fargo’s calculation of the “available balance” in the account.

An “overdraft” occurs when a transaction is posted for which there is insufficient money in the account. If the bank determines that an overdraft has occurred, it must first decide whether or not to pay the item or return it for insufficient funds. If the bank decides to pay the overdraft transaction, an overdraft fee is typically assessed. (If the item is rejected, then a separate penalty called a non-sufficient funds (NSF) fee is imposed.) Such a fee is charged each time a transaction is posted that results in an overdraft. A customer may link a separate account, such as a savings account, to provide for overdraft protection when the customer’s main checking account does not have sufficient funds to settle the transaction.

When an account is opened with Wells Fargo, the customer receives a copy of a consumer account agreement. That *949 agreement contains the following language (Zimmerman Exh. A at 23):

Overdraft and Insufficient Funds. The Bank may, as its option, pay or refuse to pay any Item if it would create an overdraft on your Account, without regard to whether the Bank may have previously established a pattern of honoring or dishonoring such an Item. The Bank may take the following actions if the Bank receives an Item (including an ATM or POS Item) drawn against your Account and there are insufficient available funds in your Account to cover the Item without prior notice to you:
Cover the Item in accordance with the terms of any written overdraft protection plan that you and the Bank have established.
Pay the Item and create an overdraft to your Account.
Return the Item. The bank may return the Item ... if the Item would create an Overdraft on your Account.

At pages 23 and 49 of the documents are the following (emphasis added):

When a Transaction is Posted. The time required to debit or credit your Account after the Card is used will depend on the location of the ATM or [merchant] and the type of transaction.
Order of Posting. The Bank may post items presented against the Account in any order the Bank chooses, unless the laws governing your Account either requires or prohibits a particular order. For example, the Bank may, if it chooses, post items in the order of the highest dollar amount to the lowest dollar amount. The Bank may change the order of posting items to the Account at any time without notice. If more than one item is presented to the Bank for payment on a day the Bank determines there are sufficient funds to pay one or moi'e but not all of the items, the number of items paid and the overdraft and returned item fees assessed may be affected by the order the Bank chooses to pay those items.... For example, if the Bank pays items in the order of highest to lowest dollar amount, the total number of overdraft and returned item fees you are charged may be larger than if the bank were to pay the items in the order of lowest to highest dollar amount.

Customers were also given the fee schedule for bank services (including overdraft fees) when they signed up for an account.

* * *

Plaintiffs Veronica Gutierrez, William Smith, and Erin Walker were Wells Fargo customers. Gutierrez opened a checking account in October 2002 when she was eighteen. She also opened a savings account for overdraft protection. According to Gutierrez, she would regularly check her statements to make sure they were in line with her own records of her transactions, but she had difficulty because her records often did not match the balance given to her by Wells Fargo. She also frequently checked her available-balance information online, at local branch stores, or when she withdrew money at an ATM. For four years, she maintained her account without incurring any overdraft fees. On October 5, 2006, her available balance indicated she had more than $300. That same day, she made five debit card purchases totaling $87.79. Each of these transactions were authorized by Wells Fargo. She then made three debit card purchases totaling $58.61 on October 6, leaving her with a balance of over $100. She then accidently put her account into the negative when a check she had written and forgotten was processed. According to Gutierrez, instead of charging her one overdraft fee, which she conceded should have been charged, Wells Fargo took all the debit transactions that had taken place between October 5-10 (which had already *950 been authorized) and reordered them from their original chronological order to a new order of highest charges to lowest charges. By doing this, Gutierrez contends Wells Fargo was able to assess four overdraft charges when only a single overdraft had actually occurred. Gutierrez does not have a specific recollection of checking her available-balance information between October 5-10, but she claims it was her regular practice to do so and that she was likely to have thought the debit transactions during that time-frame were within her available account balance. Wells Fargo virtually acknowledges that its practice is to post items after they finally settle in a sequence that will maximize overdrafts and thereby penalize customers the most. In any event, a jury could reasonably so conclude.

Turning to the other challenged practice, William Smith was a Wells Fargo customer since the early 1990s. He had five separate accounts for both his business and his individual needs. The account in question here was opened in 1999. After he enrolled in online banking, Smith maintains that he monitored his available-balance information online daily. On July 3, 2007, Smith contends his available balance was shown as roughly $300.00.

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Cite This Page — Counsel Stack

Bluebook (online)
622 F. Supp. 2d 946, 69 U.C.C. Rep. Serv. 2d (West) 201, 2009 U.S. Dist. LEXIS 38131, 2009 WL 1246988, Counsel Stack Legal Research, https://law.counselstack.com/opinion/gutierrez-v-wells-fargo-co-cand-2009.