Gunn v. JPMorgan Chase Bank, N.A.

CourtDistrict Court, D. Maryland
DecidedMarch 26, 2025
Docket8:24-cv-00053
StatusUnknown

This text of Gunn v. JPMorgan Chase Bank, N.A. (Gunn v. JPMorgan Chase Bank, N.A.) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Gunn v. JPMorgan Chase Bank, N.A., (D. Md. 2025).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MARYLAND

HEATHER GUNN, *

Plaintiff, *

v. * Civil Case No. 8:24-53-AAQ

JPMORGAN CHASE BANK, N.A., *

Defendant. *

MEMORANDUM OPINION AND ORDER This is a case involving a bank’s sharing of allegedly inaccurate information regarding a woman’s debt to credit reporting agencies. Specifically, Plaintiff, Heather Gunn, alleges that Defendant, JPMorgan Chase Bank, N.A. (“Chase”), failed to disclose complete and accurate information about her credit card debt, harming her as a consumer in violation of the Fair Credit Reporting Act, 15 U.S.C. § 1601 et seq., as well as defaming her. Pending before the Court are Defendant’s Motion for Reconsideration, ECF No. 37, and Plaintiff’s Motion for Leave to File a Second Amended Complaint, ECF No. 43. The Court will deny Defendant’s Motion because it does not identify any legal error warranting a change to the Court’s prior opinion and will grant Plaintiff’s Motion because Defendant is not prejudiced by amendment at this early stage of the case. BACKGROUND The facts alleged in the First Amended Complaint are detailed more fully in the Court’s prior Memorandum Opinion and Order, ECF No. 36, at 1-3. At some point, Plaintiff obtained a credit card from Chase. Id. at 1. In 2020, she fell behind on her payments; as a result, Defendant “charged off” Plaintiff’s account, meaning it closed the account and wrote it off as a loss after determining it was uncollectible. Id. at 1-2. In February 2022, Defendant sued Plaintiff to recover the debt she owed on the credit card account. Id. at 2. Around the same time, Plaintiff retained a debt payoff company to negotiate payment plans with her creditors, including Defendant. Id. Defendant and the company reached an agreement

regarding the debt, pursuant to which the parties entered a consent judgment that ended Defendant’s lawsuit. Id. From that point forward, Plaintiff has complied with the agreement and made timely payments on her debt. Id. Nonetheless, Defendant continues to report to various Credit Reporting Agencies (“CRAs”) that Plaintiff’s account is charged off. Id. It does not disclose Plaintiff’s payment agreement, nor does it share Plaintiff’s eighteen months of on-time payments that have decreased the amount owed on the account. Id. According to Plaintiff, such information should have been memorialized in several standard fields of the credit report. Id. Plaintiff disputed Defendant’s report with the CRAs, who in turn notified Defendant of the complaint. Id. She alleges that Defendant failed to conduct a thorough review of her account, stood by its reports, and that it

continues to tell the CRAs that nothing in Plaintiff’s report requires modification. Id. Plaintiff filed the present lawsuit in December 2023, alleging violations of the Fair Credit Reporting Act, 15 U.S.C. § 1601 et seq. (Count I), and defamation (Count II) arising out of Defendant’s reporting to CRAs. ECF No. 1. In March 2024, Defendant filed a Motion to Dismiss, challenging both claims. First, it argued Plaintiff failed to state a claim under the FCRA because its report to the CRAs that her account was charged off was accurate. ECF No. 24. Second, it argued the FCRA preempts Plaintiff’s defamation claim. Id. The Court denied the Motion. ECF No. 36. With respect to the FCRA claim, the Court applied Fourth Circuit precedent establishing that furnishers of credit information—like Defendant—must review consumer reports for inaccuracies and omissions that could create a materially misleading impression of the debtor. Id. at 10 (citing Saunders v. Branch Banking & Trust Co., 526 F.3d 142, 148 (4th Cir. 2008)). Although Defendant’s report that Plaintiff’s account remains charged off is technically accurate, it is nonetheless misleading to omit information about

Plaintiff’s payment plan and recent payments towards her account. Id. at 10-12. Failure to report this painted “a materially different picture” of Plaintiff as a debtor pre- and post- payments to her detriment, suggesting a riskier debtor profile than may be the case had the mitigating information been disclosed. Id. Plaintiff’s Complaint made this impact clear—she averred that she lost credit opportunities as a result of Defendant’s incomplete reports. Id. at 13. Further, the Court held that the question of whether Plaintiff’s payments went towards her consent judgment or her credit card account was one of fact, unable to be resolved at this stage of the litigation. Finally, even if the payments did go towards the judgment alone, that information is material as it relates to her debt, such that it should have been disclosed. Id. at 13-14. The Court also concluded that Plaintiff’s defamation claim was not preempted. Id. at 15-18.

Shortly thereafter, Defendant filed a Motion for Reconsideration, ECF No. 37, arguing the Court made two errors of law in its Memorandum Opinion: (1) the Court misunderstood the legal effect of Defendant’s consent judgment against Plaintiff; and (2) the Court should not have relied upon a Seventh Circuit case, Chaitoff v. Experian Info. Sols., Inc., 79 F.4th 800 (7th Cir. 2023), in its analysis. Plaintiff opposed the Motion, ECF No. 39, and Defendant filed an additional Reply, ECF No. 42. After Defendant’s Motion had been fully briefed, Plaintiff filed a Motion for Leave to Amend the First Amended Complaint, ECF No. 43, which Defendant opposed. ECF No. 43, at 2; ECF No. 44. Plaintiff’s proposed amendment supplements the Complaint, adding the following additional details: • Plaintiff fell behind on payments due to a loss of income during the COVID-19 pandemic, instead of as a result of her divorce. ECF No. 43-2, at 1.

• The name of the debt relief company that negotiated payment plans on her behalf is Freedom Debt Relief. Id. • Defendant received Plaintiff’s payments and applied them to her credit card account. Id. at 2. • Defendant failed to comply with standard industry practice by which, once a creditor receives payments pursuant to a payment plan, it discloses such payments in a report to a credit reporting agency. Id. at 3. • Plaintiff disputed her Chase account with CRAs in August, November, and

December of 2023, as well as March, April, and June of 2024. Id. • A careful investigation of Plaintiff’s dispute would have prompted Defendant to “report that the account was receiving payments in the comment section” of her credit report. Id. • In April 2024, Plaintiff asked Defendant to share the balance and payment history of her account. Id. at 4. Defendant would not share this information in writing, but a representative informed Plaintiff over the phone that “each of her payments ha[d] been applied to the balance of the credit card account.” Id. at 5. • Defendant continues to report the account in the same manner: charged-off, with

no additional context regarding payments or any dispute. Id. at 4-5. • After Defendant’s attorney informed Plaintiff that her credit card debt had been terminated, Plaintiff requested that Defendant remove the account from her report. Id. at 4 & n.1. Both Motions are fully briefed and ripe for adjudication.

ANALYSIS I. Motion for Reconsideration

A district court may reconsider its interlocutory order pursuant to Federal Rule of Civil Procedure

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