Guillot v. Blue Cross of Louisiana

690 So. 2d 91, 96 La.App. 3 Cir. 0594, 1997 La. App. LEXIS 90, 1997 WL 31144
CourtLouisiana Court of Appeal
DecidedJanuary 29, 1997
DocketNo. 96-594
StatusPublished
Cited by1 cases

This text of 690 So. 2d 91 (Guillot v. Blue Cross of Louisiana) is published on Counsel Stack Legal Research, covering Louisiana Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Guillot v. Blue Cross of Louisiana, 690 So. 2d 91, 96 La.App. 3 Cir. 0594, 1997 La. App. LEXIS 90, 1997 WL 31144 (La. Ct. App. 1997).

Opinions

I tSULLIVAN, Judge.

Marilyn Guillot filed suit for health insurance benefits against her two successive insurers, Blue Cross of Oregon and Blue Cross of Louisiana. The trial court absolved the first insurer, Blue Cross of Oregon, finding that its policy was no longer in force when Mrs. Guillot incurred substantial medical bills approximately ten months after returning to Louisiana. However, the court rendered judgment against Blue Cross of Louisiana by reforming its health conversion policy to conform with the mandated benefits of La.R.S. 22:230.2.

Blue Cross of Louisiana appeals, contending that Mrs. Guillot has no remedy under La.R.S. 22:230.2 because her conversion policy was issued before that statute’s effective date. Mrs. Guillot has neither answered the appeal nor appealed the dismissal |2of her claims against Blue Cross of Oregon. For the following reasons, we reverse the judgment of the trial court.

Facts

In 1987, Mrs. Guillot and her husband, Gordy, natives of Louisiana, moved to Oregon, where they became insured by HMO Oregon (HMOO) through Mr. Guillot’s employment. When Mr. Guillot retired in 1989, he obtained a HMO group conversion policy. This conversion policy, as well as the initial HMOO contract, required that the insured’s permanent residence be within a certain geographic area.

In the fall of 1991, the Guillots decided to return to Louisiana. Aware of the policy’s territorial restrictions and his wife’s many debilitating, pre-existing health problems, Mr. Guillot consulted HMOO about his options for maintaining coverage in Louisiana. He first spoke with Linda Rask, the group marketing liaison who had earlier assisted him with his group conversion policy. Ms. Rask informed him that his conversion benefits would terminate if he left the service area, but she referred him to Kim Wirtz, who marketed individual policies for Blue Cross of Oregon, HMOO’s parent company. Ms. Rask denied that she ever told Mr. Guillot his benefits under either the conversion plan or any individual plan that he may obtain from Ms. Wirtz would equal his original HMOO group benefits.

. Ms. Wirtz explained that Mr. Guillot would have to obtain special permission to transfer his group conversion plan to a traditional Blue Cross individual plan. Once this was obtained, he would be eligible for an inter-[93]*93plan transfer to Blue Cross of Louisiana. However, Ms. Wirtz testified that she had no knowledge of the level of benefits that Blue Cross of Louisiana would provide, nor did she have any application forms for a Louisiana policy. The individual Blue Cross of Oregon policy would cover the Guillots for one payment period (three months) after they moved to Louisiana, but jgthey would have to enroll in the Louisiana plan (at whatever benefits Louisiana offered) to continue coverage beyond that date.

The Guillots elected to convert their Oregon group policy to an Oregon individual policy at the level of benefits known as “Conversion J.” The individual “Conversion J” policy, effective December 1, 1991 through February 29,1992, placed the Guillots in line for a transfer to Blue Cross of Louisiana. On April 28, 1992, Mrs. Guillot submitted an application for the Louisiana policy, which was issued effective March 1,1992 to prevent any lapse in coverage. The Louisiana policy, however, provided far less benefits than the Oregon “Conversion J” policy: for a quarterly premium of $700.83, the Louisiana policy offered coverage of only $10,000.00 per calendar year, with a lifetime maximum of $20,-000.00. At the time of the Guillots’ application, this policy was the only option Blue Cross of Louisiana offered to out-of-state transferees.

Mr. Guillot testified that he first learned of the limited coverage of the Louisiana policy after his wife had been hospitalized in Alexandria for quadruple by-pass surgery in late August and early September of 1992. He testified that he had no contact with Blue Cross of Louisiana, but he insisted that Blue Cross of Oregon employees represented that all of his benefits would be transferred to Louisiana. He points to a letter from Ms. Wirtz, in which she states that the “Conversion J” policy will cover him “while we transfer your benefits to the Blue Cross and Blue Shield Plan that is headquartered in Louisiana, where you now reside.”

Mr. Guillot’s testimony was disputed by employees of Blue Cross of Oregon and Blue Cross of Louisiana. Ms. Wirtz testified that she explained to Mr. Guillot that any conversion plan would have a dramatic difference in coverage and that he should consult an insurance professional in Louisiana to look for other benefits because the conversion policy would not be adequate for his wife’s needs. She stated that she had 14no knowledge of policies in Louisiana and that she never quotes any information about out-of-state policies. She explained that in her letter she equated “transfer your benefits” as a statement of eligibility of coverage, with no reference to benefit levels.

Marie Smith, of Blue Cross of Louisiana, testified that the application that Mrs. Guillot submitted on April 28, 1992, was perforated from a brochure that explained the limitations of the Louisiana policy. She also stated that a package containing the Guillots’ subscriber cards (which they received) should' have contained a booklet explaining the Louisiana policy benefits.

In her suit, Mrs. Guillot prayed that the Blue Cross of Louisiana policy be reformed to provide benefits equal to either the HMOO policy or the “Conversion J” policy or, alternatively, that the Guillots’ coverage with Blue Cross of Oregon be reinstated. At trial, plaintiff argued the applicability of La. R.S. 22:230.2, which sets forth minimum conversion requirements in certain situations. That statute became effective August 21, 1992, after Mrs. Guillot was issued her Louisiana policy but before she incurred most of her medical expenses.

Opinion

La.R.S. 22:230.2, the basis of the trial court’s assessment of liability to Blue Cross of Louisiana, provides in part:

A. (1) A group policy or group certificate delivered or issued for delivery in this state by: (a) an insurer; (b) a nonprofit mutual association which is engaged exclusively in the furnishing of hospital services and medical or surgical benefits; (e) a health maintenance organization; (d) a self-insured plan that provides, on an expense-incurred basis, hospital, surgical, or major medical e:spense insurance; or (e) any combination thereof, shall provide that an employee or member whose insurance under the group policy has been terminated for any reason and who has been con[94]*94tinuously insured under the group policy and under any group policy providing similar benefits that the terminated group policy replaced, for at least three months immediately prior to termination, shall be entitled to have issued to him by the insurer a policy or certificate of health and accident insurance, hereafter referred to in this Section as a “converted policy”.

_k- • ■ ■

C. The converted policy shall be issued without evidence of insurability.
D. (1) The premium for the converted policy shall be determined in accordance with premium rates applicable to the age, class of risk, and type and amount of insurance coverage provided in the converted policy of the person to be covered.

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690 So. 2d 91, 96 La.App. 3 Cir. 0594, 1997 La. App. LEXIS 90, 1997 WL 31144, Counsel Stack Legal Research, https://law.counselstack.com/opinion/guillot-v-blue-cross-of-louisiana-lactapp-1997.