Guerrero v. Albany Med Health System

CourtDistrict Court, N.D. New York
DecidedSeptember 15, 2025
Docket1:24-cv-01344
StatusUnknown

This text of Guerrero v. Albany Med Health System (Guerrero v. Albany Med Health System) is published on Counsel Stack Legal Research, covering District Court, N.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Guerrero v. Albany Med Health System, (N.D.N.Y. 2025).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF NEW YORK ____________________________________________

DENISE GUERRERO,

Plaintiff, vs. 1:24-cv-01344 (MAD/DJS) ALBANY MED HEALTH SYSTEM,

Defendant. ____________________________________________

APPEARANCES: OF COUNSEL:

DENISE GUERRERO 6406 State Route 66 East Nassau, New York 12062 Plaintiff pro se

BOND, SCHOENECK & KING, PLLC ROBERT F. MANFREDO, ESQ. 22 Corporate Woods Blvd., Suite 501 NATALIE C. VOGEL, ESQ. Albany, New York 12211 Attorneys for Defendant

Mae A. D'Agostino, U.S. District Judge:

MEMORANDUM-DECISION AND ORDER I. INTRODUCTION Plaintiff commenced this action on November 5, 2024, after receiving a right-to-sue letter from the Equal Employment Opportunity Commission ("EEOC") on August 29, 2024. See Dkt. Nos. 1, 1-2. She alleges employment discrimination in violation of Title VII of the Civil Rights Act of 1964 ("Title VII"), the Americans with Disabilities Act of 1990 ("ADA"), and the New York Human Rights Law ("HRL"). See Dkt. No. 1. She also alleges intentional infliction of emotional distress ("IIED") under New York law. See id. Plaintiff, who is proceeding pro se, filed an amended complaint on February 10, 2025, to invoke the relation back doctrine with respect to her IIED claim. Dkt. Nos. 16, 19. With the Court's permission, Plaintiff filed a second amended complaint on February 25, 2025. Dkt. No. 25. In response, on March 11, 2025, Defendant filed a motion to dismiss the second amended complaint. Dkt. Nos. 26, 26-1. Plaintiff then requested leave to file a third amended complaint to remedy defects with her IIED claim, which the Court denied. See Dkt. Nos. 29, 30. Instead, the Court instructed Plaintiff to file a response to Defendant's motion to dismiss, and that the response should include "any facts she believes are relevant to the timeliness of [her] IIED claim." Dkt. No. 30. Plaintiff filed a memorandum in opposition to the motion to dismiss on March 31, 2025. Dkt. No. 32. Defendant

filed a reply on April 7, 2025, Dkt. No. 33, and Plaintiff filed a sur-reply on April 14, 2025, Dkt. No. 35. Currently before the Court is Defendant's motion to dismiss the second amended complaint under Federal Rule of Civil Procedure 12. Dkt. No. 26-1. Defendant asserts that Plaintiff failed to sufficiently allege claims of disability discrimination, failure to accommodate a disability, race discrimination, retaliation, hostile work environment, and IIED. See id. Additionally, Defendant alleges that Plaintiff's IIED claim is time-barred. See id. II. BACKGROUND At the time of the alleged discrimination, Plaintiff was employed by Defendant as an

administrative support associate ("ASA"). Dkt. No. 25 at 3. In January of 2023, Defendant transferred Plaintiff from Valatie Medical Arts in Valatie, New York to Columbia Memorial Health in Hudson, New York. Id. at 6. During an introductory meeting at her new work location, Plaintiff told her supervisor that she has a traumatic brain injury. Id. According to Plaintiff, her brain injury has negatively affected her vision, motor function, memory, and cognitive abilities. Id. at 4, 7. She also suffers from post-traumatic stress disorder, anxiety, claustrophobia, and lockjaw. Id. at 4. Plaintiff attests that stress exacerbates her symptoms associated with these conditions. Id. On January 31, 2023, Plaintiff alleges that she was the only ASA "on the back end of the clinic" at Columbia Memorial. Id. at 7. Two other ASAs worked at the "front end." Id. Plaintiff identifies herself as Filipina and the other two ASAs as Caucasian. Id. at 4, 7. That morning, she had an altercation with her supervisor, Margaret Warner. Id. at 7-8. Plaintiff alleges that when she asked Warner to help "room" patients for one of the physicians (who "has the same coloring" as Plaintiff), Warner "yelled [at Plaintiff] with hatred" and insisted the physician could "room her

own patients." Id. According to Plaintiff, Warner roomed several patients for a white male physician. Id. at 8. That same day,1 Plaintiff alleges that Warner "lunged" at her, "hover[ed] over" Plaintiff while she was seated at her desk, threw a piece of paper in Plaintiff's face, and yelled in Plaintiff's face. Id. According to Plaintiff, Warner was angry with her for printing documents to a physician's printer and "impl[ied] . . . she was stupid." Id. Plaintiff further alleges that later the same afternoon, Warner "harassed, intimidated[,] and discriminated" against her by "using [Plaintiff's] last name in a degrading tone of voice." Id. Plaintiff says she told Warner that she has a "big presence" and that her behavior was "aggressive and rude," which at least one other

individual witnessed. Id. The following day, Warner published a Facebook post that seemingly referred to the incident with Plaintiff. Id. at 9; Dkt. No. 25-1 at 38. The post received several comments in response, including one that read, "Get it girl. Put em [sic] straight . . . ." Dkt. No.

1 In her second amended complaint, Plaintiff alleges that the altercation with Warner occurred on January 31, 2024. Dkt. No. 25 at 8. However, investigative notes referenced in the second amended complaint as Exhibit F show that the altercation took place on January 31, 2023. Dkt. No. 25-1 at 36. 25 at 9; Dkt. No. 25-1 at 39. Plaintiff alleges that she felt "threatened, bullied[,] and subjected to discrimination and harassment based on her race and disability." Dkt. No. 25 at 9. On February 2, 2023, Warner issued Plaintiff a written warning for "unprofessional, disrespectful," and disruptive behavior. Dkt. No. 25-1 at 41. Specifically, Warner stated that Plaintiff had improperly printed documents to a physician's printer for the fourth time in two days, and when asked to make sure she did not print to the physician's printer, Plaintiff "yell[ed] across the office . . . after being asked to lower her voice." Id. Plaintiff contends that a technical issue caused her to print to the wrong printer and that she did not yell. Id. at 42. She characterizes the

written warning as harassment. See Dkt. No. 25 at 9. On February 3, 2023,2 Plaintiff filed a complaint with the human resources department. See id. at 10; Dkt. No. 25-1 at 46-47. Plaintiff also alleges that in February 2023,3 Defendant treated her differently from at least two white ASAs by denying her access to voicemail. See Dkt. No. 25 at 9. She contends that she handled twice the workload of the other ASAs and could never leave her workstation because she had no voicemail box. See id. The other ASAs, according to Plaintiff, had voicemail boxes and could leave their desks. Id. However, in an email from Warner that is referenced in the second amended complaint as Exhibit I, Warner mentions that numerous patients complained about unreturned phone calls before Plaintiff's voicemail access was revoked. Dkt. No. 25-1 at 44.

2 In her second amended complaint, Plaintiff alleges that she filed the human resources complaint on February 3, 2024. Dkt. No. 25 at 10. However, the human resources complaint was incorporated by reference into the pleading as Exhibit J and is dated February 3, 2023. Dkt. No. 25-1 at 46. 3 In her second amended complaint, Plaintiff alleges that the denial of voicemail access occurred in February 2024. Dkt. No. 25 at 9. However, an email from Warner dated February 3, 2023, r eferenced in the second amended complaint as Exhibit I, suggests Plaintiff's voicemail access was removed in February 2023. Dkt. No. 25-1 at 44. On March 20, 2023, Plaintiff requested a disability accommodation. Dkt. No. 25 at 10.

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Guerrero v. Albany Med Health System, Counsel Stack Legal Research, https://law.counselstack.com/opinion/guerrero-v-albany-med-health-system-nynd-2025.