Gross v. Employment Department

240 P.3d 1130, 237 Or. App. 671, 2010 Ore. App. LEXIS 1198
CourtCourt of Appeals of Oregon
DecidedOctober 13, 2010
DocketT70995; A140914
StatusPublished
Cited by3 cases

This text of 240 P.3d 1130 (Gross v. Employment Department) is published on Counsel Stack Legal Research, covering Court of Appeals of Oregon primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Gross v. Employment Department, 240 P.3d 1130, 237 Or. App. 671, 2010 Ore. App. LEXIS 1198 (Or. Ct. App. 2010).

Opinion

*673 SERCOMBE, J.

In this unemployment insurance tax case, petitioner, dba Rent-A-Nerd, seeks review of an order by the Employment Department (department) determining, for purposes of petitioner’s liability to pay unemployment insurance taxes under ORS 657.505, that he is an “employer” under ORS 657.025 and that the computer repair technicians affiliated with his business are engaged in “employment” under ORS 657.030 through 657.094. 1 Petitioner argues that the administrative law judge (ALJ) misinterpreted the applicable statutes in making those determinations. We review for errors of law, ORS 183.482(8)(a), and affirm.

As found by the ALJ, the relevant facts are as follows:

“(1) [Petitioner] operates a business in the Lane, Linn and Benton County areas which he calls Rent-A-Nerd (RAN). RAN maintains a web site and advertises computer repair and maintenance services to businesses and area residents, and provides telephone numbers for potential customers to call. * * *
“(2) When a potential customer calls RAN, the customer generally leaves a message with the customer’s name and a telephone number. [Petitioner] transcribes the message and refers it to one of several ‘RAN affiliated technicians’ (technicians). [Petitioner] decides which technician will receive each of the referrals. The technicians are to call [petitioner] each morning and advise the [petitioner] (usually by leaving a message) concerning whether they are available and what RAN work (if any) they have scheduled. * * *
“(3) The technician receiving the referral is to call the potential customer, learn what the problem is, arrange a meeting time, advise the potential customer concerning the RAN fee schedule (the technician may add a travel charge if the customer is outside the RAN service area) and notify [petitioner] concerning any appointment arranged. The *674 technician then reports to the customer’s location and fixes the problem; the technician may, at his or her discretion, take the customer’s computer off site (to the technician’s residence or another location of the technician’s choice) if this will expedite repairs. * * *
“(4) Technicians select and pay for their own tools and provide their own transportation, at their own expense, to job sites. Technicians are free to decline referrals to potential customers, and need not have a good reason for doing so, but must promptly call [petitioner] so [petitioner] can find another technician to do the work. * * *
“(5) When a job is complete, the technician is to collect the payment on the spot (typically by check or in cash; credit and debit cards are not accepted) from the computer owner. Any check is made payable to the technician, who deposits the funds in the technician’s own account. The technician issues an invoice, on a form created and provided by [petitioner], describing the work done and specifying the amount charged. If the customer’s check does not clear the bank, [petitioner] may call the customer and seek alternative payment; if payment is not forthcoming, neither [petitioner] nor the technician receives anything for the work. * * *
“(6) Every two weeks, technicians are to submit their invoices to [petitioner], along with an agreed on percentage of the gross amount collected from various customers during that two week interval. If a technician submits fees to [petitioner] in excess of $200 for three consecutive two week periods, the technician may then submit a smaller percentage of any further amounts collected (after the first $200) to [petitioner]. This is referred to by [petitioner] as a ‘profit sharing plan.’ * * *
“(7) A ‘lead technician’ sometimes substitutes for [petitioner] in handling calls and making referrals. The lead technician also screens applicants who respond to [petitioner’s] ‘help wanted’ and other advertising seeking new technicians, in order to confirm that the applicants have the training and experience required to repair computers. The lead technician is given first call on business jobs (for which the charges and potential income are higher than for residential jobs) and is permitted to keep a higher percentage of the fees for his own work in exchange for these additional services. * * *
*675 “(8) When a new technician is approved by the lead technician and is ready to receive referrals, [petitioner] meets with the new technician and gives the new technician a copy of a document entitled ‘Guide for Independent Affiliated Consultants.’ This multi-page document contains detailed discussion of RAN policies and requirements, including [petitioner’s] expectations for technicians. The eight main points are that technicians must protect customer data, accept responsibility for their mistakes and accidents (including vehicle accidents while driving on RAN business, for which the technicians were to obtain insurance), prohibit customers from contacting the technician except through RAN, respond quickly to referrals (and advise RAN that a response is taking place), not charge for time if the technician is ‘uncertain’ about a problem or doing research, arrive promptly for scheduled appointments, conform to the RAN fee schedule, and promptly pay referral fees to [petitioner]. This document, along with oral expectations given to each new technician by [petitioner], forms the contract between RAN and each technician. The terms of the agreement are not negotiable, but [petitioner] does not attempt to enforce any breach of the agreement except by discontinuing referrals to the technician involved. [Petitioner] has never sued (or been sued) over any breach of a contract between his RAN business and a technician. * * *
“(9) The Guide for Independent Affiliated Consultants also contains 13 additional numbered suggestions and directives and an underlined, emphasized statement that ‘Working with Rent-A-Nerd, you are an independent contractor, and you and you alone are responsible for maintaining accurate records and for any and all liabilities and obligations your activities generate.’ * * *
“(10) [Petitioner] uses a variety of methods to advertise RAN, including newspapers, coupons, direct mail, and a web site. The RAN web site contains the statement that ‘We provide Quality On-Site computer help!’ and the statement that ‘Rent-A-Nerd is my business, which I operate as a sole proprietor, but Rent-A-Nerd is also a team of affiliated independent professional computer consultants.’ * * *
“(11) If a customer is dissatisfied with work done by a technician, the customer is to call [petitioner] at the RAN telephone number. [Petitioner] then tries to learn why the customer is dissatisfied and to get the matter resolved

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Bluebook (online)
240 P.3d 1130, 237 Or. App. 671, 2010 Ore. App. LEXIS 1198, Counsel Stack Legal Research, https://law.counselstack.com/opinion/gross-v-employment-department-orctapp-2010.