Groop Internet Platform Inc. v. Psychotherapy Action Network

CourtDistrict Court, District of Columbia
DecidedJanuary 21, 2020
DocketCivil Action No. 2019-1854
StatusPublished

This text of Groop Internet Platform Inc. v. Psychotherapy Action Network (Groop Internet Platform Inc. v. Psychotherapy Action Network) is published on Counsel Stack Legal Research, covering District Court, District of Columbia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Groop Internet Platform Inc. v. Psychotherapy Action Network, (D.D.C. 2020).

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

GROOP INTERNET PLATFORM INC., d/b/a TALKSPACE,

Plaintiff, Civil Action No. 19-1854 (BAH)

v. Chief Judge Beryl A. Howell

PSYCHOTHERAPY ACTION NETWORK, et al.,

Defendants.

MEMORANDUM OPINION

This case arises from a contentious debate over an alternative model for providing

psychotherapy services that, in comparison to the “traditional psychotherapy model [of]

expensive brick-and-mortar offices which come with a hefty price tag,” Compl. ¶ 18, ECF No. 1,

uses an online “proprietary platform to connect practitioners with clients in need of mental health

treatment,” id. ¶ 14. This online “business model” allegedly provides “more accessible,

affordable, and convenient” therapy. Id. ¶¶ 2, 25. The plaintiff, New York-based Talkspace, has

developed such a “virtual clinic,” id. ¶ 14, which allegedly “poses an economic and existential

threat to . . . slow-to-adapt, brick-and-mortar based providers,” id. ¶ 25.

The plaintiff claims that its entry as a “disruptive force in the mental health therapy

field,” id. ¶ 17, prompted a defamatory “smear campaign” against it, id. ¶ 1, by the four

defendants in this case: Chicago-based mental health practitioners Nancy Burke, PhD, Linda

Michaels, PsyD MBA, and Janice Muhr, PhD, who are co-chairs of the fourth defendant,

Chicago-based non-profit organization Psychotherapy Action Network (“PsiAN”). Specifically,

in June 2019, the defendants sent a letter to the Washington, D.C. office of the American

1 Psychological Association (“APA”), expressing their “heightened” concerns about “treatment

integrity, patient safety and therapist ethical obligations” due to the potential “alliance” between

the plaintiff and a major health insurer. Decl. of Nancy Burke (“Burke Decl.”), ECF No. 14-1,

Ex. D (“2019 APA Letter”) at 1, ECF No. 13-5. Less than three weeks after that letter was sent,

plaintiff filed the instant action claiming the 2019 APA Letter constituted “libel per se” and

demanding at least $40 million in damages. Compl. at 14–17.

The defendants have moved to dismiss the complaint, pursuant to Federal Rule of Civil

Procedure 12(b)(2) and 12(b)(6), asserting that personal jurisdiction is lacking over each of the

defendants and, alternatively, that the complaint fails to state a claim on which relief may be

granted. Defs. PsiAN, Burke, and Michaels’ Mot. to Dismiss the Compl. (“Defs.’ Mot.”), ECF

No. 13; Def. Muhr’s Mot. to Dismiss the Compl. (“Muhr Mot.”), ECF No. 15.1 Personal

jurisdiction is indeed lacking, so the defendants’ motions to dismiss are granted.

I. BACKGROUND

In 2012, plaintiff set out to “[r]evolutionize[]” the world of mental health treatment by

providing its clients with “affordable, online therapy.” Compl. at 4 & ¶ 10. Since its founding

plaintiff has built a network of “approximately 5,000 practitioners [who] use Talkspace’s mobile

and internet technology to diagnose and treat clients.” Id. ¶ 14. Its online-therapy model has

1 Defendant Muhr filed a separate motion to dismiss and supporting memoranda that are nearly identical to the motion and memoranda submitted by the other three defendants. Compare Muhr Mot. with Defs.’ Mot.; compare Mem. of Points and Authorities in Support of Muhr Mot. (“Muhr Mem.”), ECF No. 15, with Mem. of Points and Authorities in Support of Defs.’ Mot. (“Defs.’ Mem.”), ECF No. 13; compare Reply Mem. of Points and Authorities in Further Support of Muhr Mot. (“Muhr Reply”), ECF No. 27 with Reply Mem. of Points and Authorities in Further Support of Defs.’ Mot. (“Defs.’ Reply”), ECF No. 26. For ease of reference, the memoranda filed by Burke, Michaels, and PsiAN, will be cited, except where salient differences necessitate separate reference to memoranda filed by Muhr. Although Muhr’s motion seeks dismissal “for lack of subject matter jurisdiction,” Muhr Mot. (emphasis added), this is treated as an apparent typographical error since the motion refers to Federal Rule of Civil Procedure 12(b)(2), which addresses the “lack of personal jurisdiction,” and Muhr’s other filings make clear that is her concern. See, e.g., Muhr Mem. at 10 (“The complaint should be dismissed because this court lacks personal jurisdiction over Dr. Muhr.” (capitalization altered)).

2 been used by “over five million individuals” and plaintiff has even enlisted Olympian Michael

Phelps as its spokesperson. Id. ¶¶ 14, 31. The company’s move away from the traditional in-

person model of therapy, however, is not without its critics, members of PsiAN among them.

Plaintiff asserts that “PsiAN has opposed Talkspace since its inception.” Compl. ¶ 24.

The aspect of that opposition relevant to the instant action began in 2018 when Burke, Michaels,

and Muhr, as co-chairs of PsiAN, sent two letters, one to Michael Phelps and another to the

APA. In their letter to Phelps, they expressed “dismay and concern” that he had signed on as

spokesperson for a “problematic treatment provider who aggressively sells an untested, risky

treatment.” Burke Decl., Ex. B (“Phelps Letter”) at 1, ECF No. 13-3. They urged him to

reconsider promoting text-based therapy because he “know[s] what works in real

psychotherapy,” which, according to defendants, is the kind of “intensive, inpatient, in-person

treatment” that Phelps himself had undergone. Id.

Similarly, in their 2018 letter to the APA, the defendants expressed “dismay[] that the

APA [had] chosen to promote so-called ‘therapy’ texting services like Talkspace in its

publications.” Burke Decl., Ex. A. (“2018 APA Letter”) at 1, ECF No. 13-2. Among their

concerns was a belief that “Talkspace ‘therapies’ are completely without a legitimate evidence

base.” Id. Moreover, the defendants claimed that “Talkspace demonstrates a clear intent to

deceive the general public” by using Michael Phelps, who underwent in-person treatment, to

push Talkspace’s text-based therapy product. Id. The defendants also insisted that “ethical

violations are systemically written into the very procedures [plaintiff] offers and advertises” and

that plaintiff’s “business model literally demands the violation of ‘patient’ protection[]” by

allowing plaintiff’s non-therapist employees to review patients’ conversations for quality control.

3 Id. at 1–2. They asked the APA to ensure that “any future advertisements it accepts from

Talkspace not include false and deceptive statements.” Id. at 2.

What plaintiff characterizes as PsiAN’s “smear campaign” did not end there. Compl. ¶ 1.

The plaintiff alleges that a New-York-based psychologist, Todd Essig, who is described as

“[o]ne of PsiAn’s primary advisors,” Compl. ¶ 26, “sen[t] a letter with false and defamatory

statements about Talkspace” to the “Society for Psychoanalysis and Psychoanalytic Psychology

Division (‘Division 39’) Listserv,” which is maintained by the APA and “has more than 5,000

members,” id. ¶ 31, many of whom are allegedly “based in Washington, D.C.,” id. ¶ 41.2 The

complaint does not specify which of the 2018 letters was sent to the Division 39 listserv, though

it may have been the Phelps Letter, which Burke, Michaels, and Muhr say they sent to the

listserv. Burke Decl. ¶ 10; Decl. of Linda Michaels (“Michaels Decl.”) ¶ 10, ECF No. 13-20;

Decl. of Dr. Janice Muhr (“Muhr Decl.”) ¶ 10, ECF No. 15-1. Essig’s involvement vel non

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