Green v. Dillard's, Inc.

422 F. Supp. 2d 1047, 2006 WL 742010
CourtDistrict Court, W.D. Missouri
DecidedMarch 22, 2006
Docket04-0691-CV-W-GAF
StatusPublished

This text of 422 F. Supp. 2d 1047 (Green v. Dillard's, Inc.) is published on Counsel Stack Legal Research, covering District Court, W.D. Missouri primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Green v. Dillard's, Inc., 422 F. Supp. 2d 1047, 2006 WL 742010 (W.D. Mo. 2006).

Opinion

ORDER

FENNER, District Judge.

Presently before the Court is a Motion for Summary Judgment filed by the Defendant, Dillard’s, Inc. (“Dillard’s”). (Doc. # 128). The Plaintiffs, Rodney Green and Charlan Green (collectively “the Greens”), who are African-American, claim that Dillard’s violated 42 U.S.C. § 1981 (“ § 1981”) when one of its sales clerks uttered a single racial epithet which the Greens overheard while shopping at Dillard’s Metro North store in Kansas City, Missouri. Dillard’s asserts that there are no genuine issues of material fact and it is entitled to judgment as a matter of law because the Greens have failed to prove that Dillard’s intended to discriminate against them on the basis of their race and interfered with their actual ability to enter into a contract. (Doc. # 129). The Greens oppose this Motion contending that genuine issues of material fact exist which preclude summary *1049 judgment. (Doc. # 134). Upon careful consideration of the facts and arguments presented by the parties, the Court finds that there are no genuine issues of material fact for trial and Dillard’s is entitled to judgment as a matter of law because the Greens have failed to put forth sufficient evidence that Dillard’s unlawfully interfered with their right to make and enforce a contract. Accordingly, Dillard’s Motion for Summary Judgment is GRANTED.

DISCUSSION

I. Facts

On Sunday afternoon, August 11, 2002, the Greens visited the Dillard’s Metro North store with the intention of purchasing a handbag and a watch for Mrs. Green. 1 (Doc. # 129, ¶ 20; Doc. # 134, PSF1). When they arrived at Dillard’s, the Greens proceeded to the watch counter in the accessories department where they attempted to obtain service from a clerk, Linda McCrary (“McCrary”). (Doc. # 129, ¶ 21; Doc. # 134, PSF3, ¶21). According to the Greens, McCrary “refused” to help them. (Doc. # 129, ¶ 23; Doc. # 134, PSF3). Another Dillard’s sales associate, Veronica Agüero (“Agüero”), volunteered to assist the Greens and Agüero and the Greens proceeded to the purse counter. (Doc. # 129, ¶ 23; Doc. # 134, PSF3).

Agüero assisted Mrs. Green in selecting a purse, wallet and keychain. (Doc. # 129, ¶ 24; Doc. # 134; PSF4). The Greens contend that McCrary followed them to the purse counter and continued to stare at them while Mrs. Green made her selections. (Doc. # 134, PSF4). Mr. Green contends that McCrary asked Agüero, loudly enough so that the Greens could hear: “Are they getting all that?” and “How are they paying for it?” (Doc. # 134, ¶ 30). Mr. Green then tendered a check for $555.62 to Agüero to purchase the purse and matching accessories. (Doc. # 134, PSF4).

After accepting and validating Mr. Green’s check and placing it in the register, Agüero placed the receipt and the purchased items in a Dillard’s bag and placed the bag on the counter so that it could be taken by the Greens. (Doc. # 129, ¶¶ 25-26). Neither Mr. Green nor Mrs. Green actually picked up the bag. (Doc. # 134, ¶ 25). Mr. Green contends that throughout this incident, “although other customers needed help, McCrary did not assist them.” (Doc. # 134, ¶ 30). Mr. Green asserts that he was uncomfortable with McCrary’s staring and that another customer was waiting so he said to McCrary, “Ma'am, there’s other people. Can you help somebody else?” Id. McCrary responded, “I can, but I’m not.” Id.

Agüero then asked Mrs. Green if there was anything else she could do for them and Mrs. Green indicated that she wanted to look at a watch. (Doc. # 129, ¶ 27; Doc. # 134, PSF4). Mrs. Green and Agüero went over to the watch counter. (Doc. # 129, ¶ 28, Doc. # 134, PSF4). Meanwhile, Mr. Green stayed behind at the purse counter and “started focusing” on McCrary. (Doc. # 129, ¶ 29; Doc. # 134, PSF4). Mr. Green contends that McCrary “continued to stare” at him. (Doc. # 134, PSF4). When Mr. Green attempted to reassure McCrary that he was not there to shoplift, McCrary declared, “fucking niggers,” and “angrily walked off.” (Doc. # 129, ¶ 29; PSF4). Mrs. Green also heard the racial epithet. (Doc. # 134, ¶ 30). Agüero never heard McCrary make this statement. (Doc. # 129, ¶ 30; Doc. #. 134, ¶ 30).

*1050 Mr. Green asked Agüero to call a manager and she did. (Doc. # 129, ¶ 31; Doc. # 134, ¶ 31). The Greens contend that Amanda Andreasen (“Andreasen”), Dillard’s Area Sales Manager, arrived just as McCrary was walking off the floor. (Doc. # 129, ¶ 31; Doc. # 134, ¶ 31). Andreasen testified that when she arrived in the department, Mr. Green told her that he had been treated rudely by McCrary, but would not state specifically what McCrary had allegedly said to him, other than it was “some prejudice remark.” (Doc. # 129, ¶ 32). Mr. Green maintains that he told Andreasen about the entire incident and specifically told her that McCrary had called him and his wife “fucking niggers.” 2 (Doc. # 134, ¶ 32). Agüero and Andreasen apologized for McCrary’s alleged behavior. 3 (R. Green Dep. 102:20-103:11; C. Green Dep. 29:4-11).

At that point, neither Mr. Green nor Mrs. Green asked to look at the watch or attempted to make a purchase. (R. Green Dep. 153:25-154:17). Mr. Green testified that “[n]o one was — was even thinking about buying or selling anything after that incident.” (R. Green Dep. 153:13-24). Instead, Mr. Green asked Andreasen to return his $555.62 check. (R. Green Dep. 154:18-155:6). Andreasen retrieved the check from the cash register and wrote her name and the name of the Store Manager, David Bousum (“Bousum”), on the back. (Doc. # 129, ¶ 35; Doc. # 134, ¶ 35). Mr. Green also wrote the name of the Assistant Store Manager, Anita Harrold, on the back of the check. Id.

The Greens contend that they did not “return” the purse, wallet and key chain and none of the items were “scanned back in.” (Doc. # 134, ¶ 36). Furthermore, the Greens assert that no “refund” was issued but rather the check that had been placed in the cash register was simply returned to them. Id. The Greens admit that the check had been validated, but emphasize that there had been no electronic transfer of funds. Id. The Greens reiterate that the Dillard’s bag containing the items which was placed on the counter so the Greens could take it, remained on the counter and the Greens never picked it up. Id.

The Greens voluntarily left the store after their check was returned. (Doc. # 129, ¶ 36; Doc. # 134, ¶ 36). Although the Greens did not fill out a customer complaint card, they made an oral complaint and spoke with Bousum in the days following the incident. (Doc. # 129, ¶ 37; Doc. # 134, ¶ 37). Bousum attempted to contact the Greens on Monday, August 12, 2002 and Mrs. Green eventually returned his call two days later. (Doc. # 129, ¶ 42; Doc. # 134, ¶ 42). Bousum apologized for the incident and invited the Greens to return to the store to purchase the purse, wallet and key chain at a discount of 20 or 25 percent. (Doc. # 129, ¶ 43; Doc. # 134, ¶ 43). Mrs. Green, however, felt that Dillard’s should have offered to give them the items free of charge. (Doc. # 129, ¶ 44; Doc.

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Bluebook (online)
422 F. Supp. 2d 1047, 2006 WL 742010, Counsel Stack Legal Research, https://law.counselstack.com/opinion/green-v-dillards-inc-mowd-2006.