Grays v. Auto Mart USA

CourtCourt of Appeals for the Tenth Circuit
DecidedJuly 15, 2022
Docket21-1312
StatusUnpublished

This text of Grays v. Auto Mart USA (Grays v. Auto Mart USA) is published on Counsel Stack Legal Research, covering Court of Appeals for the Tenth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Grays v. Auto Mart USA, (10th Cir. 2022).

Opinion

Appellate Case: 21-1312 Document: 010110711398 Date Filed: 07/15/2022 Page: 1 FILED United States Court of Appeals UNITED STATES COURT OF APPEALS Tenth Circuit

FOR THE TENTH CIRCUIT July 15, 2022 _________________________________ Christopher M. Wolpert Clerk of Court TIFFANY GRAYS,

Plaintiff - Appellant,

v. No. 21-1312 (D.C. No. 1:18-CV-01761-MSK-NYW) AUTO MART USA, LLC; JORGE (D. Colo.) PACHECO; AUTO MART USA2; DANIEL RAMIREZ; JB OVALLE; DONNIE MCELROY; MARCO SANDOVAL; AUTO MART; JAY BARBAR,

Defendants - Appellees. _________________________________

ORDER AND JUDGMENT* _________________________________

Before MATHESON, KELLY, and CARSON, Circuit Judges. _________________________________

Tiffany Grays, pro se, appeals from the district court’s final judgment in favor

of defendants on multiple claims arising from her attempt to buy a car, challenging

several of the district court’s rulings. Exercising jurisdiction under 28 U.S.C. § 1291,

we affirm the district court’s judgment as to the challenged rulings but remand for the

* After examining the briefs and appellate record, this panel has determined unanimously that oral argument would not materially assist in the determination of this appeal. See Fed. R. App. P. 34(a)(2); 10th Cir. R. 34.1(G). The case is therefore ordered submitted without oral argument. This order and judgment is not binding precedent, except under the doctrines of law of the case, res judicata, and collateral estoppel. It may be cited, however, for its persuasive value consistent with Fed. R. App. P. 32.1 and 10th Cir. R. 32.1. Appellate Case: 21-1312 Document: 010110711398 Date Filed: 07/15/2022 Page: 2

limited purpose of allowing the district court to address an award of expenses to

Grays related to the filing of a motion to compel.

I.

Grays located a used Mitsubishi Outlander for sale on defendant Auto Mart’s

website.1 She called to confirm it was still available and to ask about signs on Auto

Mart’s lot stating, “Ask About Our Credit Approval Guaranteed” and the like. She

was informed the Outlander was available and advised that everyone gets approved

for financing. Once at the dealership, she filled out a credit application. She was

then told the Outlander had a salvage title, so she instead settled on a used Dodge

Journey. After some haggling about price and warranty, she signed a sales contract

and took possession of the Journey, with initial financing by Auto Mart subject to

assignment of the loan to another financial institution. Throughout the process,

several Auto Mart employees repeatedly told Grays that Auto Mart would run only a

“soft” credit check, that is, one that would not affect her credit score.

Several days after Grays left with the Journey, Auto Mart informed her it was

unable to assign the loan and she would have to return the car. When she returned it,

she was again told that only a soft credit check had been run. And in a letter Auto

Mart sent to Grays a couple of weeks later confirming it could not obtain financing

for her, Auto Mart checked a box indicating it had not submitted her credit

application to any other creditors, which apparently would have triggered a “hard”

1 Grays named three “Auto Mart” defendants: Auto Mart USA, LLC; Auto Mart USA2; and Auto Mart. For convenience, we refer to all three as “Auto Mart.” 2 Appellate Case: 21-1312 Document: 010110711398 Date Filed: 07/15/2022 Page: 3

credit check. But soon thereafter, Grays began receiving letters from lenders stating

that Auto Mart had tried to get credit approval on her behalf, and she noticed hard

credit checks on her credit report, which allegedly caused her credit score to drop

about 75 points. According to Grays, one lender in fact approved a loan but

defendants refused to submit the necessary documents because Grays is “a

dark-skinned woman who refused to accept the bullying and fraudulent

misrepresentations of the multiple men she dealt with,” R., Vol. I at 73, and Auto

Mart did not want to pay for the warranty it agreed to.

After Grays was unable to persuade Auto Mart to contact the credit reporting

agencies and fix the problem, she filed this action asserting twenty claims against

Auto Mart and six of its employees. Her claims included violations of several federal

laws: the Fair Credit Reporting Act (FCRA), 15 U.S.C. §§ 1681–1681x; the Truth in

Lending Act (TILA), 15 U.S.C. §§ 1601–1667f; the Electronic Signatures in Global

and National Commerce Act (E-Sign Act), 15 U.S.C. §§ 7001–7031; and the Equal

Credit Opportunity Act, 15 U.S.C. §§ 1691–1691f. Grays also asserted multiple

claims under Colorado law, including, as relevant to this appeal, a claim of negligent

misrepresentation.

Defendants moved to compel arbitration based on an arbitration provision in

the sales contract Grays signed. The district court denied the motion as to the

individual defendants because they were not signatories to the sales contract. The

district court granted the motion as to Auto Mart but limited to claims that arose from

or related to the sales contract. The court determined that claims involving wrongful

3 Appellate Case: 21-1312 Document: 010110711398 Date Filed: 07/15/2022 Page: 4

inducement to shop at Auto Mart (by not disclosing on the website that the Outlander

had a salvage title) and the promise of a soft credit check were not subject to

mandatory arbitration because they did not arise under or relate to the sales contract.

While the arbitration proceeded, the district court ruled on a number of

motions. Several of those rulings, set forth in a comprehensive order, see R., Vol. IV

at 313–49, are relevant to this appeal.

The district court granted defendants summary judgment on claims or parts of

claims, including parts of the FCRA claim, that were outside the arbitration, namely,

any claims or parts of claims relating to Grays’ initial interest in the Outlander and

actions occurring after she returned the Journey. The court determined that portions

of the FCRA claim arising from Grays’ decision to purchase the Journey or Auto

Mart’s rescission of that purchase were subject to mandatory arbitration or would be

precluded if Grays failed to raise them in arbitration. The court also expressed an

intention to grant summary judgment to defendants on two other sets of claims

pursuant to Fed. R. Civ. P. 56(f)(3):2 (1) claims against all defendants related to

Grays’ initial interest in buying the Outlander on the ground that she sustained no

cognizable legal injury sufficient to confer standing and (2) Auto Mart’s liability on

the TILA and E-Sign Act claims.

2 Rule 56(f)(3) provides that “[a]fter giving notice and a reasonable time to respond, the court may . . .

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