Grays v. Auto Mart USA

Court of Appeals for the Tenth Circuit·Decided July 15, 2022·No. 21-1312·Unpublished

Opinion

FILED

United States Court of Appeals UNITED STATES COURT OF APPEALS Tenth Circuit

FOR THE TENTH CIRCUIT July 15, 2022

Christopher M. Wolpert

Clerk of Court

TIFFANY GRAYS,

Plaintiff - Appellant,

v. No. 21-1312 (D.C. No. 1:18-CV-01761-MSK-NYW)

AUTO MART USA, LLC; JORGE (D. Colo.) PACHECO; AUTO MART USA2; DANIEL RAMIREZ; JB OVALLE; DONNIE MCELROY; MARCO SANDOVAL; AUTO MART; JAY BARBAR,

Defendants - Appellees.

ORDER AND JUDGMENT*

Before MATHESON, KELLY, and CARSON, Circuit Judges.

Tiffany Grays, pro se, appeals from the district court’s final judgment in favor of defendants on multiple claims arising from her attempt to buy a car, challenging several of the district court’s rulings. Exercising jurisdiction under 28 U.S.C. § 1291, we affirm the district court’s judgment as to the challenged rulings but remand for the

*

After examining the briefs and appellate record, this panel has determined unanimously that oral argument would not materially assist in the determination of this appeal. See Fed. R. App. P. 34(a)(2); 10th Cir. R. 34.1(G). The case is therefore ordered submitted without oral argument. This order and judgment is not binding precedent, except under the doctrines of law of the case, res judicata, and collateral estoppel. It may be cited, however, for its persuasive value consistent with Fed. R. App. P. 32.1 and 10th Cir. R. 32.1.

Appellate Case: 21-1312 Document: 010110711398 Date Filed: 07/15/2022 Page: 2

limited purpose of allowing the district court to address an award of expenses to Grays related to the filing of a motion to compel.

I.

Grays located a used Mitsubishi Outlander for sale on defendant Auto Mart’s website.1 She called to confirm it was still available and to ask about signs on Auto Mart’s lot stating, “Ask About Our Credit Approval Guaranteed” and the like. She was informed the Outlander was available and advised that everyone gets approved for financing. Once at the dealership, she filled out a credit application. She was then told the Outlander had a salvage title, so she instead settled on a used Dodge Journey. After some haggling about price and warranty, she signed a sales contract and took possession of the Journey, with initial financing by Auto Mart subject to assignment of the loan to another financial institution. Throughout the process, several Auto Mart employees repeatedly told Grays that Auto Mart would run only a “soft” credit check, that is, one that would not affect her credit score.

Several days after Grays left with the Journey, Auto Mart informed her it was unable to assign the loan and she would have to return the car. When she returned it, she was again told that only a soft credit check had been run. And in a letter Auto Mart sent to Grays a couple of weeks later confirming it could not obtain financing for her, Auto Mart checked a box indicating it had not submitted her credit application to any other creditors, which apparently would have triggered a “hard”

1 Grays named three “Auto Mart” defendants: Auto Mart USA, LLC; Auto Mart USA2; and Auto Mart. For convenience, we refer to all three as “Auto Mart.”

Appellate Case: 21-1312 Document: 010110711398 Date Filed: 07/15/2022 Page: 3

credit check. But soon thereafter, Grays began receiving letters from lenders stating that Auto Mart had tried to get credit approval on her behalf, and she noticed hard credit checks on her credit report, which allegedly caused her credit score to drop about 75 points. According to Grays, one lender in fact approved a loan but defendants refused to submit the necessary documents because Grays is “a dark-skinned woman who refused to accept the bullying and fraudulent misrepresentations of the multiple men she dealt with,” R., Vol. I at 73, and Auto Mart did not want to pay for the warranty it agreed to.

After Grays was unable to persuade Auto Mart to contact the credit reporting agencies and fix the problem, she filed this action asserting twenty claims against Auto Mart and six of its employees. Her claims included violations of several federal laws: the Fair Credit Reporting Act (FCRA), 15 U.S.C. §§ 1681–1681x; the Truth in Lending Act (TILA), 15 U.S.C. §§ 1601–1667f; the Electronic Signatures in Global and National Commerce Act (E-Sign Act), 15 U.S.C. §§ 7001–7031; and the Equal Credit Opportunity Act, 15 U.S.C. §§ 1691–1691f. Grays also asserted multiple claims under Colorado law, including, as relevant to this appeal, a claim of negligent misrepresentation.

Defendants moved to compel arbitration based on an arbitration provision in the sales contract Grays signed. The district court denied the motion as to the individual defendants because they were not signatories to the sales contract. The district court granted the motion as to Auto Mart but limited to claims that arose from or related to the sales contract. The court determined that claims involving wrongful

Appellate Case: 21-1312 Document: 010110711398 Date Filed: 07/15/2022 Page: 4

inducement to shop at Auto Mart (by not disclosing on the website that the Outlander had a salvage title) and the promise of a soft credit check were not subject to mandatory arbitration because they did not arise under or relate to the sales contract.

While the arbitration proceeded, the district court ruled on a number of motions. Several of those rulings, set forth in a comprehensive order, see R., Vol. IV at 313–49, are relevant to this appeal.

The district court granted defendants summary judgment on claims or parts of claims, including parts of the FCRA claim, that were outside the arbitration, namely, any claims or parts of claims relating to Grays’ initial interest in the Outlander and actions occurring after she returned the Journey. The court determined that portions of the FCRA claim arising from Grays’ decision to purchase the Journey or Auto Mart’s rescission of that purchase were subject to mandatory arbitration or would be precluded if Grays failed to raise them in arbitration. The court also expressed an intention to grant summary judgment to defendants on two other sets of claims pursuant to Fed. R. Civ. P. 56(f)(3):2 (1) claims against all defendants related to Grays’ initial interest in buying the Outlander on the ground that she sustained no cognizable legal injury sufficient to confer standing and (2) Auto Mart’s liability on the TILA and E-Sign Act claims.

2 Rule 56(f)(3) provides that “[a]fter giving notice and a reasonable time to respond, the court may . . . consider summary judgment on its own after identifying for the parties material facts that may not be genuinely in dispute.”

Appellate Case: 21-1312 Document: 010110711398 Date Filed: 07/15/2022 Page: 5

The district court denied summary judgment to Grays on two state law claims involving common law fraud stemming from Auto Mart’s representations about credit approval, a soft credit check, and salvage titles as related to the Outlander. The court granted summary judgment to her on whether the individual defendants had acted as Auto Mart’s agents during the relevant events, concluding they had. Based on that agency relationship, the court stayed the action as to any remaining claims against the individual defendants that overlapped with the pending arbitration claims.

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