Graham v N.Y.C. Funeral & Cremation Serv. Inc. 2025 NY Slip Op 30086(U) January 10, 2025 Supreme Court, New York County Docket Number: Index No. 156863/2020 Judge: Mary V. Rosado Cases posted with a "30000" identifier, i.e., 2013 NY Slip Op 30001(U), are republished from various New York State and local government sources, including the New York State Unified Court System's eCourts Service. This opinion is uncorrected and not selected for official publication. [FILED: NEW YORK COUNTY CLERK 01/10/2025 03 :45 PM] INDEX NO. 156863/2020 NYSCEF DOC. NO. 79 RECEIVED NYSCEF: 01/10/2025
SUPREME COURT OF THE STATE OF NEW YORK NEW YORK COUNTY PRESENT: HON. MARY V. ROSADO PART 33M Justice ------------------------------------------X INDEX NO. 156863/2020 JACQUELINE GRAHAM, ALICIA ELIZABETH GRAHAM MOTION DATE 02/23/2024 Plaintiff, MOTION SEQ. NO. 001 - V-
N.Y.C. FUNERAL & CREMATION SERVICE DECISION + ORDER ON INC.,GREENWOOD CREMATORY, MOTION Defendant. ----------------------------------------X
The following e-filed documents, listed by NYSCEF document number (Motion 001) 19, 20, 21, 22, 23, 24,25, 26, 27, 28, 29, 31, 32, 33, 34, 35, 36, 37, 38, 39,40,41,42,43,44,45,46,47,48,49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59,60,61 were read on this motion to/for JUDGMENT-SUMMARY
Upon the foregoing documents, and a final submission date of August 27, 2024, Defendant
Rosemount Memorial Park Association i/s/h/a Greenwood Crematory's ("Greenwood") motion
for summary judgment dismissing Plaintiffs Jacqueline Graham ("Jacqueline") and Alicia
Elizabeth Graham's ("Alicia") (collectively "Plaintiffs") Complaint and crossclaims asserted
against it is granted in part and denied in part. Defendant N.Y.C. Funeral & Cremation Service
Inc. 's ("NYC Funeral") cross motion for summary judgment dismissing all claims and crossclaims
against it is granted in part and denied in part.
I. Background
This is an action arising from the alleged mishandling of the remains of Jennifer Stokes
(the "Decedent"). Jacqueline is Decedent's sister. Alicia is Decedent's niece. Decedent passed
away on April 1, 2020. Jacqueline sought to have Decedent cremated. Jacqueline entered a contract
with NYC Funeral to arrange for Decedent's cremation. The day after Decedent passed, on April
2, 2020, NYC Funeral informed Plaintiffs that since Decedent's cause of death was Covid-19
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related, they required an additional $400.00 fee. The fee was paid and on April 3, 2020, Jacqueline
called NYC Funeral to inquire as to the status of cremating the Decedent. First, NYC Funeral
informed Plaintiffs they could not locate decedent's body. Then, NYC Funeral informed Plaintiffs
that Decedent's remains were found, and the remains were released finally on April 7, 2020. Her
remains were cremated on April 11, 2020 (NYSCEF Doc. 25 at 50). Plaintiffs received the remains
on April 27, 2020 (Id. at 50). The remains were labelled as belonging to "Jessica Stokes" (Id. at
53). Greenwood called Jacqueline and told her there was an error with labelling of the remains (Id.
at 72-75).
II. Discussion
A. Standard
"Summary judgment is a drastic remedy, to be granted only where the moving party has
tendered sufficient evidence to demonstrate the absence of any material issues of fact." (Vega v
Restani Const. Corp., 18 NY3d 499, 503 [2012]). The moving party's "burden is a heavy one and
on a motion for summary judgment, facts must be viewed in the light most favorable to the non-
moving party." (Jacobsen v New York City Health and Hosps. Corp., 22 NY3d 824, 833 [2014]).
Once this showing is made, the burden shifts to the party opposing the motion to produce
evidentiary proof, in admissible form, sufficient to establish the existence of material issues of fact
which require a trial (See e.g., Zuckerman v City of New York, 49 NY2d 557,562 [1980]).
B. Loss of Sepulcher
Defendants' motion and cross-motion for summary judgment dismissing Plaintiffs' loss of
sepulcher claim is granted in part and denied in part. Defendants are correct that a claim for loss
of sepulcher is limited to the decedent's next of kin (see generally Rugova v City ofNew York, 132
AD3d 220 [1st Dept 2015]). New York Public Health Law§ 4201 defines who has priority and
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responsibility for the disposition of a decedent's remains. Pursuant to § 4201, a decedent's
domestic partner has priority as next of kin over a decedent's surviving siblings. There is no
evidence that Rick and the decedent were registered as domestic partners or that Rick was
recognized as a beneficiary under Decedent's health insurance, therefore Rick does not qualify as
a domestic partner under § 4201(1)(c)(i) or (ii). Thus, for Defendants to be entitled to summary
judgment based on Plaintiffs' lack of standing, they must show that Rick qualified as a domestic
partner under§ 4201(1)(c)(iii) which calls for a totality of the circumstances approach. The statute
requires evidence indicating a mutual intent to be domestic partners, including common ownership
or joint leasing of property, common householding, shared income, children in common, or an
intent to marry or become domestic partners.
Here there is evidence that they lived together for about 10 years, and Decedent and Rick
shared two children. However, there is no evidence of joint leasing or shared income. Moreover,
given Defendants' heavy burden, and the lack of any testimony from Rick detailing his relationship
to Decedent, the Court cannot find that Defendants have met their prima facie burden of showing
that as a matter of law Rick maintained priority over Jacqueline as next of kin. Further, there is a
triable issue of fact as to whether Rick had the capacity or willingness to serve as next of kin (see
also Shepherd v Whitestar Dev. Corp., 113 AD3d 1078 [4th Dept 2014]). Thus, Jacqueline, as
Decedent's surviving sibling, has standing to bring this action pursuant to Public Health Law
§ 4201(2)(a)(v).
NYC Funeral's argument that they are entitled to summary judgment regardless of
Plaintiffs' standing because it did not interfere with Plaintiffs' right to immediate possession of
the remains is denied. While the Court is mindful that Decedent's remains were cremated during
the very beginning of the Covid-19 pandemic, in the epicenter of the pandemic in the United States,
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it is for a jury to decide whether NYC Funeral's decision to charge an additional $400.00 to remove
Decedent's body, without any notice, and whether the lengthy delay ofremoving Decedent's body
from the morgue, was reasonable under the circumstances. Further, as NYC Funeral selected
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Graham v N.Y.C. Funeral & Cremation Serv. Inc. 2025 NY Slip Op 30086(U) January 10, 2025 Supreme Court, New York County Docket Number: Index No. 156863/2020 Judge: Mary V. Rosado Cases posted with a "30000" identifier, i.e., 2013 NY Slip Op 30001(U), are republished from various New York State and local government sources, including the New York State Unified Court System's eCourts Service. This opinion is uncorrected and not selected for official publication. [FILED: NEW YORK COUNTY CLERK 01/10/2025 03 :45 PM] INDEX NO. 156863/2020 NYSCEF DOC. NO. 79 RECEIVED NYSCEF: 01/10/2025
SUPREME COURT OF THE STATE OF NEW YORK NEW YORK COUNTY PRESENT: HON. MARY V. ROSADO PART 33M Justice ------------------------------------------X INDEX NO. 156863/2020 JACQUELINE GRAHAM, ALICIA ELIZABETH GRAHAM MOTION DATE 02/23/2024 Plaintiff, MOTION SEQ. NO. 001 - V-
N.Y.C. FUNERAL & CREMATION SERVICE DECISION + ORDER ON INC.,GREENWOOD CREMATORY, MOTION Defendant. ----------------------------------------X
The following e-filed documents, listed by NYSCEF document number (Motion 001) 19, 20, 21, 22, 23, 24,25, 26, 27, 28, 29, 31, 32, 33, 34, 35, 36, 37, 38, 39,40,41,42,43,44,45,46,47,48,49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59,60,61 were read on this motion to/for JUDGMENT-SUMMARY
Upon the foregoing documents, and a final submission date of August 27, 2024, Defendant
Rosemount Memorial Park Association i/s/h/a Greenwood Crematory's ("Greenwood") motion
for summary judgment dismissing Plaintiffs Jacqueline Graham ("Jacqueline") and Alicia
Elizabeth Graham's ("Alicia") (collectively "Plaintiffs") Complaint and crossclaims asserted
against it is granted in part and denied in part. Defendant N.Y.C. Funeral & Cremation Service
Inc. 's ("NYC Funeral") cross motion for summary judgment dismissing all claims and crossclaims
against it is granted in part and denied in part.
I. Background
This is an action arising from the alleged mishandling of the remains of Jennifer Stokes
(the "Decedent"). Jacqueline is Decedent's sister. Alicia is Decedent's niece. Decedent passed
away on April 1, 2020. Jacqueline sought to have Decedent cremated. Jacqueline entered a contract
with NYC Funeral to arrange for Decedent's cremation. The day after Decedent passed, on April
2, 2020, NYC Funeral informed Plaintiffs that since Decedent's cause of death was Covid-19
156863/2020 GRAHAM, JACQUELINE vs. N.Y.C. FUNERAL & CREMATION Page 1 of 7 Motion No. 001
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related, they required an additional $400.00 fee. The fee was paid and on April 3, 2020, Jacqueline
called NYC Funeral to inquire as to the status of cremating the Decedent. First, NYC Funeral
informed Plaintiffs they could not locate decedent's body. Then, NYC Funeral informed Plaintiffs
that Decedent's remains were found, and the remains were released finally on April 7, 2020. Her
remains were cremated on April 11, 2020 (NYSCEF Doc. 25 at 50). Plaintiffs received the remains
on April 27, 2020 (Id. at 50). The remains were labelled as belonging to "Jessica Stokes" (Id. at
53). Greenwood called Jacqueline and told her there was an error with labelling of the remains (Id.
at 72-75).
II. Discussion
A. Standard
"Summary judgment is a drastic remedy, to be granted only where the moving party has
tendered sufficient evidence to demonstrate the absence of any material issues of fact." (Vega v
Restani Const. Corp., 18 NY3d 499, 503 [2012]). The moving party's "burden is a heavy one and
on a motion for summary judgment, facts must be viewed in the light most favorable to the non-
moving party." (Jacobsen v New York City Health and Hosps. Corp., 22 NY3d 824, 833 [2014]).
Once this showing is made, the burden shifts to the party opposing the motion to produce
evidentiary proof, in admissible form, sufficient to establish the existence of material issues of fact
which require a trial (See e.g., Zuckerman v City of New York, 49 NY2d 557,562 [1980]).
B. Loss of Sepulcher
Defendants' motion and cross-motion for summary judgment dismissing Plaintiffs' loss of
sepulcher claim is granted in part and denied in part. Defendants are correct that a claim for loss
of sepulcher is limited to the decedent's next of kin (see generally Rugova v City ofNew York, 132
AD3d 220 [1st Dept 2015]). New York Public Health Law§ 4201 defines who has priority and
156863/2020 GRAHAM, JACQUELINE vs. N.Y.C. FUNERAL & CREMATION Page 2 of 7 Motion No. 001
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responsibility for the disposition of a decedent's remains. Pursuant to § 4201, a decedent's
domestic partner has priority as next of kin over a decedent's surviving siblings. There is no
evidence that Rick and the decedent were registered as domestic partners or that Rick was
recognized as a beneficiary under Decedent's health insurance, therefore Rick does not qualify as
a domestic partner under § 4201(1)(c)(i) or (ii). Thus, for Defendants to be entitled to summary
judgment based on Plaintiffs' lack of standing, they must show that Rick qualified as a domestic
partner under§ 4201(1)(c)(iii) which calls for a totality of the circumstances approach. The statute
requires evidence indicating a mutual intent to be domestic partners, including common ownership
or joint leasing of property, common householding, shared income, children in common, or an
intent to marry or become domestic partners.
Here there is evidence that they lived together for about 10 years, and Decedent and Rick
shared two children. However, there is no evidence of joint leasing or shared income. Moreover,
given Defendants' heavy burden, and the lack of any testimony from Rick detailing his relationship
to Decedent, the Court cannot find that Defendants have met their prima facie burden of showing
that as a matter of law Rick maintained priority over Jacqueline as next of kin. Further, there is a
triable issue of fact as to whether Rick had the capacity or willingness to serve as next of kin (see
also Shepherd v Whitestar Dev. Corp., 113 AD3d 1078 [4th Dept 2014]). Thus, Jacqueline, as
Decedent's surviving sibling, has standing to bring this action pursuant to Public Health Law
§ 4201(2)(a)(v).
NYC Funeral's argument that they are entitled to summary judgment regardless of
Plaintiffs' standing because it did not interfere with Plaintiffs' right to immediate possession of
the remains is denied. While the Court is mindful that Decedent's remains were cremated during
the very beginning of the Covid-19 pandemic, in the epicenter of the pandemic in the United States,
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it is for a jury to decide whether NYC Funeral's decision to charge an additional $400.00 to remove
Decedent's body, without any notice, and whether the lengthy delay ofremoving Decedent's body
from the morgue, was reasonable under the circumstances. Further, as NYC Funeral selected
Greenwood to carry out the cremation, NYC Funeral may be vicariously liable for Greenwood's
errors in shipping and labeling the remains (see generally Parlato v Equitable Life Assur. Soc. Of
US, 299 AD2d 109 [1st Dept 2002]). However, Jacqueline, as Decedent's surviving sibling,
maintains priority as next of kin over Alicia, who is Decedent's niece. Alicia's loss of sepulcher
claim is therefore dismissed.
C. N cgligent and Intentional Infliction of Emotional Distress
The negligent and intentional infliction of emotional distress claims are dismissed as
duplicative of the loss of sepulcher claim (Melfi v Mount Sinai Hosp., 64 AD3d 26 [1st Dept 2009];
Stanley v City of New York, 71 Misc.3d 171 [Sup. Ct., NY Co. 2020]). Damages for loss of
sepulcher are limited to emotional suffering experienced by the next of kin because of the
interference with the right of sepulcher (Shipley v City of New York, 25 NY3d 645 [2015]).
Therefore, the negligent and intentional infliction of emotional distress claims, which seek to
recoup damages related to Plaintiffs' psychological injuries arising from the alleged mishandling
of Decedent's remains, are indistinguishable from the loss of sepulcher claim.
D. Breach of Contract
As a preliminary matter, Alicia is not a party to a contract with Greenwood or NYC Funeral
and therefore her breach of contract claims are dismissed. As to Greenwood and Jacqueline, the
cremation authorization form (NYSCEF Doc. 48) may be considered an agreement for cremation
services. The form holds itself out as "a legal document," contains an indemnification and hold
harmless clause, was signed by Jacqueline, and contained terms for shipping Decedent's remains
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after cremation. It purportedly contained several other terms and conditions on the back of the
form, which are not included in the record. Given this form which contains several terms and
conditions, all of which have not been provided to the Court, the Court cannot state find as a matter
of law that Greenwood has established its prima facie burden of showing no contract exists.
Moreover, there are issues of fact as to whether Greenwood performed according to the
terms, and whether Jacqueline suffered damages because of Greenwood's breach. Although
Greenwood avers that it performed because Jacqueline received Decedent's remains, that is an
issue of fact for the jury. The remains received were incorrectly labeled and when questioned
whether Greenwood investigated as to whether the correct remains were shipped, Mr. Baratta
could not testify how he knew with certainty the correct remains were shipped. Therefore,
Greenwood's motion seeking dismissal of Jacqueline's breach of contract claim is denied.
As to NYC Funeral, their argument that Jacqueline signed a release and hold harmless
clause is improperly raised for the first time on reply (see, e.g. Indymac Bank, FS.B. v Baroi, 214
AD3d 414 [1st Dept 2023 ]). While NYC Funeral argues that Jacqueline is merely seeking damages
for mental anguish from NYC Funeral's alleged breach, viewing the facts in the light most
favorable to the non-movant, Jacqueline may have also suffered economic damages. It is
undisputed that Jacqueline paid a lump sum so that NYC Funeral could arrange the cremation of
her deceased sister, and Jacqueline alleges she did not receive the benefit of the bargain as she
received the incorrect remains. It is for a jury to decide if the remains were incorrect, if NYC
Funeral failed to perform under the terms of the contract, and the damages, if any, to which
Jacqueline is entitled. Therefore, NYC Funeral's motion seeking to dismiss Jacqueline's breach of
contract claim is denied.
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E. Crossclaims
As there remain viable causes of action against both Greenwood and NYC Funeral,
summary judgment dismissing the contribution and common law indemnification cross claims is
premature (see, e.g. Pena v Intergate Manhattan LLC, 194 AD3d 576 [1st Dept 2021).
Accordingly, it is hereby,
ORDERED that Defendant Greenwood's motion for summary judgment is granted in part
and denied in part; and it is further
ORDERED that Defendant Greenwood's motion for summary judgment dismissing
Plaintiffs' negligent infliction of emotional distress and intentional infliction of emotional distress
claims is granted, and those claims are hereby dismissed; and it is further
ORDERED that Defendant Greenwood's motion for summary judgment dismissing
Plaintiff Alicia Graham's breach of contract and loss of sepulcher claim is granted, and those
claims are hereby dismissed; and it is further
ORDERED that Defendant Greenwood's motion for summary judgment dismissing
Plaintiff Jacqueline Graham's breach of contract and loss of sepulcher claims is denied; and it is
further
ORDERED that Defendant Greenwood's motion for summary judgment dismissing
Defendant N.Y.C. Funeral's cross claims is denied as premature; and it is further
ORDERED that Defendant N.Y.C. Funeral's cross-motion for summary judgment 1s
granted in part and denied in part; and it is further
ORDERED that Defendant N.Y.C. Funeral's cross-motion for summary judgment
dismissing Plaintiffs' negligent infliction of emotional distress and intentional infliction of
emotional distress claims is granted, and those claims are hereby dismissed; and it is further
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ORDERED that N.Y.C. Funeral ' s cross-motion for summary judgment dismissing Plaintiff
Alicia Graham's breach of contract and loss of sepulcher claim is granted, and those claims are
hereby dismissed; and it is further
ORDERED that Defendant N.Y.C. Funeral's cross-motion for summary judgment
dismissing Plaintiff Jacqueline Graham ' s breach of contract and loss of sepulcher claims is denied;
and it is further
ORDERED that Defendant N.Y.C. Funeral's cross-motion for summary judgment for
summary judgment dismissing Defendant Greenwood' s crossclaims is denied as premature; and it
is further
ORDERED that within ten days of entry, counsel for Plaintiffs shall serve a copy of this
Decision and Order, with notice of entry, on all parties via NYSCEF.
This constitutes the Decision and Order of the Court.
1/10/2025 /11, V!rY.i •-'- Jsc. DATE HON. M1 RY V. ROSADO, J.S.C.
CHECK ONE: CASE DISPOSED NON-FINAL DISPOSITION
GRANTED □ DENIED GRANTED IN PART □ OTHER APPLICATION : SETTLE ORDER SUBMIT ORDER
CHECK IF APPROPRIATE : INCLUDES TRANSFER/REASSIGN FIDUCIARY APPOINTMENT □ REFERENCE
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