Gragg v. Orange Cab Co.

145 F. Supp. 3d 1046, 2015 U.S. Dist. LEXIS 151850, 2015 WL 6870609
CourtDistrict Court, W.D. Washington
DecidedNovember 9, 2015
DocketNo. C12-0576RSL
StatusPublished
Cited by2 cases

This text of 145 F. Supp. 3d 1046 (Gragg v. Orange Cab Co.) is published on Counsel Stack Legal Research, covering District Court, W.D. Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Gragg v. Orange Cab Co., 145 F. Supp. 3d 1046, 2015 U.S. Dist. LEXIS 151850, 2015 WL 6870609 (W.D. Wash. 2015).

Opinion

ORDER GRANTING IN PART PLAINTIFF’S MOTION FOR SUMMARY JUDGMENT

ROBERT S. LASNIK, District Judge.

This matter comes before the Court oh “Plaintiffs Motion for Summary Judgment and Summary Adjudication or, Alternatively, Certification of Legal Questions to the Washington Supreme Court.” Dkt. # 151. Plaintiff alleges that he received an unsolicited text message from defendants, acting in concert, offering a free smart phone application (“app”) from defendant RideCharge, Inc., that would allow plaintiff to book defendant Orange Cab Company’s taxi cabs in the future. Plaintiff seeks a summary determination that the text message was a “commercial electronic text message” as that term is defined in the Commercial Electronic Mail Act (“CEMA”), that he and the other members of the class have a private right of action under CEMA, and that he is entitled to at least statutory damages of $500 per violation. Plaintiff also seeks1 reconsideration of the Court’s order dismissing the Consumer Protection 1 Act (“CPA”) claim. Alternatively, if the Court finds that questions of Washington law preclude judgment in his favor, he requests that the questions be certified to the Washington Supreme Court for answers.

Having reviewed the memoranda, declarations, and exhibits submitted;by the parties and having heard the arguments of counsel, the Court finds as follows:

BACKGROUND

The facts of this case are largely undisputed. Plaintiff called Orange Cab to order a taxi on February 25, 2012. A short time later, the cab arrived, and plaintiff completed his journey. On February 26, 2012, plaintiff received a text message stating:

Taxi # 850 dispatched @’ 05:20. Smart phone? Book our cabs with Taxi Magic — # 1 FREE taxi booking app http:// cabs.io/29elb7d

Dkt. # 34 at ¶ 6. The text message .was intended to perform two functions: to notify the customer that the requested cab has been dispatched (a customer service function) and to promote the use of the Taxi Magic app to make future bookings (a marketing function). The customer service part of the text was in no way dependent on the inclusion of the marketing features. The download and use of the app would redound to the commercial benefit of defendants.

DISCUSSION

A. Violation of CEMA

CEMA precludes “the transmission of an electronic commercial text message to a telephone number.assigned to a Washington resident for cellular telephone or pager service....” RCW 19.190.060. “Commercial,” in this context, means “sent to promote real property, goods, or services for sale or lease.” RCW 19.190.010(5). For all of the reasons stated in the “Order Granting in Part Motion for Judgment on the Pleadings and Granting Leave to Amend” (Dkt. #42), the Court finds that, considering the text message “with a measure of common sense,” one would understand it to be “intended to offer property, goods, or services for sale either during the [communication], or in the future.” Chesbro v. Best Buy Stores, L.P., 2012 WL 4902839, *3 (9th Cir.2012); [1049]*1049FCC Report and Order, 18 F.C.C.R. at 14098. Messages that serve both customer service and marketing purposes (such as calls from mortgage brokers notifying customers that interest rates had fallen) are “sent to promote real property, .goods, or services for sale or lease.”

[S]uch messages. may inquire about a customer’s satisfaction with a product already purchased, but are motivated in part by the desire to ultimately sell additional goods or services. If the call is intended to offer property, goods, or services for sale either during the call, or in the future (such as in response to a message that provides a toll-free number), that call is an advertisement.

FCC Report and Order, 18 F.C.C.R. 14014,-14098 (July 3, 2003). “Neither the statute nor the regulations require an explicit mention of a good, product, or service where the implication is clear from the context. Any additional information provided in the calls does not inoculate them.” Chesbro, 2012 WL 4902839 at *3-4.

Aderhold v. Car2go, N.A., 2014 WL 794802 (W.D.Wash. Feb. 27, 2014), does not compel a different result. In that case, plaintiff had completed an on-line registration form for membership in car2go, at which point he received an email and a text message that would enable him to complete the registration process. The text stated, “Please enter your car2go activation code 145858 into the emailed link. We look forward to welcoming you to car2go.” The communication was designed to enable him to utilize a service he had just requested: no other property, goods, or services were in play and, applying a measure of common sense, it was clear that there was no marketing function. ■ The Aderhold court wisely determined that the text could not be considered telemarketing. The same analysis applies to the customer service portion of the text message plaintiff received. Although he had not yet paid for the cab, the dispatch notification was a customer service related solely to the consumer transaction he had just initiated. It did not offer or encourage the purchase of any other goods or services. Customers have an interest in being apprised of the status of their orders or known defects in the products purchased: the Court will not impede consumer access to this type of information. FCC Report and Order, 27 F.C.C.R. 1830, 1838 at ¶21 (Feb. 15, 2012) (“[W]e conclude that requiring prior express written consent for all such calls would unnecessarily restrict consumer access to information communicated through purely informational calls. For instance, bank account balance, credit card fraud alert, package delivery, and school closing information are types of information calls that we do not want to unnecessarily impede.”). If the dispatch notification were unencumbered by the-marketing message for Taxi Magic, it would not have been a “commercial electronic text message” under CEMA.

Defendants argue that, even if the text message plaintiff received was a “commercial electronic text message” that violated CEMA, plaintiff has not proven that he was in Washington when he received the text message, precluding any state law claim under the dormant Commerce Clause. See Hartman v. United Bank Card, Inc., 291 F.R.D. 591, 598-600 (W.D.Wash.2013). The argument that plaintiffs claim fails because the state law upon which he or she relies is unconstitutional is generally considered an affirmative defense that must be pled in response to the complaint. See 5 Charles A. Wright & Arthur R. Miller, Fed. Prac. and Proc. § 1271 at 58687 (3d ed.2004); Fed.R.Civ.P. 12(b); Kewanee Oil & Gas Co. v. Mosshamer, 58 F.2d 711, 712 (10th Cir.1932); Volvo Trademark Holding Aktiebolaget v. AIS Const. Equip. Corp., 416 F.Supp.2d [1050]*1050404, 412 (W.D.N.C.2006).

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Bluebook (online)
145 F. Supp. 3d 1046, 2015 U.S. Dist. LEXIS 151850, 2015 WL 6870609, Counsel Stack Legal Research, https://law.counselstack.com/opinion/gragg-v-orange-cab-co-wawd-2015.