Goodrich v. Bank of America, N.A.

CourtDistrict Court, District of Columbia
DecidedJanuary 30, 2024
DocketCivil Action No. 2021-1344
StatusPublished

This text of Goodrich v. Bank of America, N.A. (Goodrich v. Bank of America, N.A.) is published on Counsel Stack Legal Research, covering District Court, District of Columbia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Goodrich v. Bank of America, N.A., (D.D.C. 2024).

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

ROBERT D. GOODRICH, individually and in his capacity as trustee of the Robert D. Goodrich Revocable Trust,

Plaintiff, No. 21-cv-01344 (DLF) v.

BANK OF AMERICA, N.A., et al.,

Defendants.

MEMORANDUM OPINION

Robert D. Goodrich, individually and in his capacity as trustee of the Robert D. Goodrich

Revocable Trust, brings this action against Bank of America, N.A. and one of its employees,

Matthew Lettinga. Goodrich alleges that the defendants breached a fiduciary duty owed to him,

committed gross negligence, and violated the District of Columbia Securities Act. See Am.

Compl. ¶¶ 20–41, Dkt. 35. Before this Court is the defendants’ Motion to Dismiss, or in the

Alternative, Motion for Summary Judgment, Dkt. 37. For the reasons that follow, the Court will

grant the motion to dismiss in part and deny it in part and accordingly dismiss the gross negligence

and D.C. Securities Act claims. As to the remaining claim for breach of fiduciary duty, the Court

will grant the motion for summary judgment. I. BACKGROUND

A. Factual Background 1

In 2014, Goodrich hired Bank of America to manage his money. Defs.’ Stmt. of

Undisputed Material Facts ¶ 1, Dkt. 37-2. 2 He also opened two lines of credit using his investment

accounts as collateral based on the bank’s advice. Id. ¶ 2; see Am. Compl. ¶ 9, Dkt. 35. In creating

these accounts, Goodrich signed an Investment Services Agreement, which included terms and

conditions for his relationship with the bank. Defs.’ Stmt. of Undisputed Material Facts ¶ 3.

Goodrich certified that he “received, read, understood, and agreed to” that agreement and the

booklet of terms and conditions when he signed. Id. ¶ 6; Investment Securities Agreement, Defs.’

Ex. 1, at 2, Dkt. 37-3. Bank of America updated those terms and conditions in 2020. Terms and

Conditions, Defs.’ Ex. 3, Dkt. 37-5.

In early 2020, Goodrich became concerned about the economic impact of the COVID-19

pandemic on his investment accounts. Defs.’ Stmt. of Undisputed Material Facts ¶ 9; see Am.

Compl. ¶ 11. After the pandemic began, the Bank sent multiple emails to its investors, including

Goodrich, and one of these emails urged customers to “remain invested” during this “painful, but

temporary correction.” Defs.’ Stmt. of Undisputed Material Facts ¶ 18, Defs.’ Ex. 6 (March 13

Email), Dkt. 37-8. Goodrich replied to another of these emails, saying that he “appreciate[d] the

updates.” Defs.’ Ex. 7 (March 19–20 Emails), Dkt. 37-9. That email advised investors to maintain

“a well-diversified portfolio while rebalancing over time.” Id.

1 This memorandum opinion addresses both the defendants’ motion to dismiss and their motion for summary judgment. The allegations in the original complaint are outlined in this Court’s prior memorandum opinion, Dkt. 15, and relevant amendments to it are discussed below. 2 When the Court cites to the Defendants’ Statement of Facts, it uses only those facts Goodrich did not dispute. Otherwise, it will note any dispute Goodrich raised.

2 On March 23, 2020, at approximately 8:53 AM, Matthew Lettinga, a portfolio manager at

Bank of America, received a high importance email from Scott Chatham, a senior vice president

at the bank, asking Lettinga to call Goodrich “before [the] market opens” because Goodrich

“want[ed] to sell everything.” Defs.’ Ex. 8 (March 23 Email 1), Dkt. 37-10. At around 9:00 AM,

Goodrich spoke on the phone with Matthew Lettinga, a portfolio manager at Bank of America.

Defs.’ Facts ¶ 24. Lettinga and Goodrich dispute exactly what was said in the phone call, but at

the end of the call, Lettinga sold a portion of Goodrich’s assets. See Defs.’ Stmt. of Undisputed

Material Facts ¶¶ 24–37. Goodrich alleges this portion consisted of “virtually all” of his assets.

Am. Compl. ¶ 12. Lettinga testified that he sold the assets pursuant to “Goodrich’s instructions,”

Defs.’ Stmt. of Undisputed Material Facts ¶ 38, while Goodrich “denies giving an ‘instruction’

that invalidated Defendants’ complete discretionary authority.” Pl.’s Resp. to Defs.’ Stmt. of Facts

¶¶ 37–40, Dkt. 39-1.

Bank of America kept several records of the call between Lettinga and Goodrich. Lettinga

noted the call in Salesforce. He indicated that despite his recommendations, Goodrich “had made

up his mind and directed [me] to sell on the open.” Defs.’ Ex. 10 (Salesforce Note), Dkt. 38-2.

The day of the call, Lettinga also emailed Chatham telling him that “he [Goodrich] wanted to sell

everything.” Defs.’ Ex. 17 (March 23 Email 2), Dkt. 37-19.

After the sale, Goodrich asked about reinvesting his assets. Am. Compl. ¶ 17. In June

2020, the Bank told Goodrich that it could only reinvest limited amounts of his remaining savings

in equity securities because of the “collateral requirements of the lines of credit.” Id. ¶ 18.

Goodrich claims the Bank did not tell him about this potential danger before his decision to sell.

Id. ¶ 13. Goodrich alleges the loss of $2 million due to the actions of Lettinga and the Bank. Id.

¶ 15.

3 B. Procedural History

Goodrich filed a civil action on March 19, 2021, in the Superior Court of the District of

Columbia. Compl., Dkt. 1-2 at 10. In Count I, Goodrich alleged that the defendants breached

their fiduciary duty and committed gross negligence. See id. ¶¶ 19–24. In Count II, Goodrich

alleged that the defendants violated §§ 31-5605.02 and 31-5606.05 of the District of Columbia

Securities Act. See id. ¶¶ 25–30. On May 17, 2021, the defendants removed the case to this Court.

See Notice of Removal, Dkt. 1. The defendants moved to dismiss all claims for failure to state a

claim upon which relief can be granted. See Defs.’ Mot. to Dismiss, Dkt. 6.

This Court granted that motion in part and denied it in part. Mem. Op. at 1, Dkt. 15. It

dismissed the claims of gross negligence and violation of the D.C. Securities Act for failure to

state a claim. Id. at 10, 13. It allowed the breach of fiduciary duty claim to proceed but noted that

if the defendants established that Goodrich ordered the sale of his investments, that “would appear

to foreclose any claim for breach of fiduciary duty.” Id. at 8.

After a dispute over the scope of discovery, this Court ordered the defendants to file a

supplemental memorandum addressing whether “an explicit instruction from a customer to his

discretionary investment manager precludes an action for breach of fiduciary duty.” Min. Order

of July 1, 2022. The defendants filed a memorandum, Dkt. 21, and Goodrich filed a response,

Dkt. 22. The Court then ruled that “under the contract's terms, an explicit instruction to sell would

preclude liability” regardless of additional facts that could be unearthed by discovery. Min. Order

of August 12, 2022. But this Court also noted the factual dispute over whether Goodrich instructed

Lettinga to sell, so it permitted limited discovery on that issue. Id.

After discovery but before the filing of Bank of America’s motion for summary judgment,

Goodrich filed an amended complaint re-raising some of his previously dismissed claims. Am.

4 Compl. In Counts I and III, he maintains the defendants breached their fiduciary duty and acted

with gross negligence. See id. ¶¶ 20–25, 32–41. These counts contain largely the same allegations

as those in Count I of the original complaint, but Goodrich has now alleged the defendants failed

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