Gonzalez v. Comenity Capital Bank

District Court, E.D. California·Decided October 21, 2019·No. 1:19-cv-00342·Unknown

Opinion

LORI ANN GONZALEZ, individually and CASE NO. 1:19-CV-00342-AWI-EPG on behalf of others similarly situated, a Plaintiff, ORDER ON PLAINTIFF’S MOTION TO v. COMENITY CAPITAL BANK, DOES 1- (Doc. No. 9) 30,

Defendants.

On January 25, 2019, Plaintiff Lori Ann Gonzalez (“Gonzalez”) filed a putative class action in Fresno County Superior Court alleging that Defendant Comenity Capital Bank (“Comenity Capital”) routinely violates California statutes relating to identity theft in connection with credit cards branded for “Blair” and “Overstock.com.” Comenity Capital removed the action to this Court on March 14, 2019 and Gonzalez sought remand. For the reasons set forth below, Gonzalez’s motion to remand will be denied. The Complaint, as filed in Fresno Superior Court, alleges as follows:1 1 The Court did not have cause to consider the materials referenced in Comenity’s request for judicial notice (Doc. No. 15-2) or the materials referenced in Gonzalez’s requests for judicial notice (Doc. No. 11 & Doc. No. 18) in deciding In 2017 or 2018, Gonzalez began receiving telephone calls from Comenity Capital to collect on two credit card accounts issued by Comenity Capital, one branded for a retailer called “Overstock.com” and the other branded for a retailer called “Blair.” Doc. No. 1, Ex. A (Complaint) ¶¶ 13 & 18. In those telephone calls, Gonzalez verbally informed Comenity Capital that she had not opened either account and that she was a victim of identity theft, but Comenity Capital did not inform Gonzalez that claims of identity theft must be in writing. Id., Ex. A ¶¶ 20- 21. On or about March 16, 2018, Comenity Capital sent Gonzalez a form letter “seeking to collect on the alleged Overstock.com credit card debt” and “threatening to bring ‘Legal action’ if Plaintiff did not ‘[m]ake a payment online or by phone.’” Doc. No. 1, Ex. A ¶ 23. According to Gonzalez, the representations in this form letter were “false, deceptive, and misleading” because Comenity Capital “had no intention of bringing any legal action against [Gonzalez] for the purported Overstock.com debt.” Id., Ex. A ¶¶ 24-26. Moreover, the Complaint alleges that Comenity Capital “maintain[s] a pattern and practice of automatically sending [threatening collection letters] to alleged delinquent debtors” without first determining whether the debts in question satisfy its criteria for initiating legal action. Id., Ex. A ¶¶ 30-31. In August 2018, Gonzalez sent a letter notifying Comenity Capital that she had been a victim of identity theft in connection with the Overstock.com account and a letter notifying Comenity Capital that she had been a victim of identity theft in connection with the Blair account, but Comenity Capital “did not cease collection activities” as to either account. Doc. No. 1, Ex. A ¶¶ 32-39. In December 2018, Gonzalez sent additional letters to Comenity Capital seeking documents and information relating to the accounts, and again stating that she was a victim of identity theft. Doc. No. 1, Ex. A ¶¶ 40-41. Comenity Capital did not provide the information or documents requested as to either account, and the Complaint alleges that Comenity Capital “maintain[s] a pattern and practice” of failing to respond to requests involving identity theft in the manner required under Section 530.8 of the California Penal Code. Id., Ex. A ¶¶ 45-47. Moreover, the Complaint alleges that Gonzalez “suffered actual damage” as a result of Comenity Capital’s conduct, that Comenity Capital’s “practices … present a continuing threat” to the public “unless enjoined or restrained,” and that Comenity Capital’s conduct as to “empty threats of legal action,” “oral claims of identity theft,” “written claims of identity theft,” and “requests for information and/or documents” “was and is persistent, frequent, willful and knowing.” Id., Ex. A ¶¶ 48-49, 65, 74, 77 & 80. Based on these factual allegations, Gonzalez alleges seven causes of action against Comenity Capital: (i) “Violations of California Civil Code, § 1788.13, subd. (j)”; (ii) “Violations of California Civil Code, § 1788.17”; (iii) “Violations of California Civil Code, § 1788.18’s Requirement to Notify Oral Identity Theft Claimants that the Claim Must Be in Writing”; (iv) “Violations of California Civil Code, § 1788.18’s Requirements for Responses to Written Identity Theft Claims”; (v) “Violations of California Penal Code, § 530.8, subd. (a)”; (vi) “Violations of California Business & Professions Code, §§ 17200 et seq.”; and (vii) “Action to Establish Identity Theft under California Civil Code, § 1798.93.”2 Doc. No. 1, Ex. A, pp. 10-15. Gonzalez brings the first six causes of action individually and on behalf of putative classes, and brings the seventh cause of action solely as an individual claim. Doc. No. 1, Ex. A, pp. 10-15. As to the first four causes of action, Gonzalez seeks actual damages and statutory damages, as well as attorneys’ fees and costs. Id., Ex. A, Prayer for Relief ¶¶ 1-4. As to the Fifth Cause of Action, Gonzalez seeks actual damages and “a penalty as authorized by Penal Code section 530.8, subdivision (d)(2),” equitable relief, and attorneys’ fees and costs. Id., Ex. A, Prayer for Relief ¶ 5. As to the Sixth Cause of Action, Gonzalez seeks restitution and equitable relief, as well as attorneys’ fees and costs. Id., Ex. A, Prayer for Relief ¶ 6. And on the Seventh Cause of Action, Gonzalez seeks damages and “a civil penalty,” as well as attorneys’ fees and costs, along with equitable relief. Id., Ex. A, Prayer for Relief ¶ 7. On March 14, 2019, Comenity Capital removed the case to this forum based on diversity

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