Goldan v. Toll Brothers AZ Limited Partnership

CourtDistrict Court, D. Arizona
DecidedJuly 15, 2025
Docket2:25-cv-00529
StatusUnknown

This text of Goldan v. Toll Brothers AZ Limited Partnership (Goldan v. Toll Brothers AZ Limited Partnership) is published on Counsel Stack Legal Research, covering District Court, D. Arizona primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Goldan v. Toll Brothers AZ Limited Partnership, (D. Ariz. 2025).

Opinion

1 WO 2 3 4 5 6 IN THE UNITED STATES DISTRICT COURT 7 FOR THE DISTRICT OF ARIZONA

8 Glenn Goldan, et al., ) No. CV-25-00529-PHX-SPL 9 ) ) 10 Plaintiffs, ) ORDER vs. ) ) 11 ) Toll Brothers AZ Limited Partnership, ) 12 ) 13 Defendant. ) ) ) 14

15 Before the Court is Plaintiffs Glenn and Shelle Goldan’s Petition and Motion to 16 Vacate Arbitrator’s Award (Doc. 1), Defendant Toll Brothers AZ Limited Partnership’s 17 Answer (Doc. 7), and Plaintiffs’ Reply (Doc. 9), in which Plaintiffs seek vacatur of a final 18 arbitration award issued in Defendant’s favor. Also before the Court is Defendant’s 19 Application to Confirm Arbitration Award (Doc. 10), Plaintiffs’ Response (Doc. 12), and 20 Defendant’s Reply (Doc. 13), in which Defendant requests this Court confirm the final 21 arbitration award. The Court now rules as follows.1 22 I. BACKGROUND 23 The key background facts are incorporated in large part from the arbitrator’s 24 detailed factual findings set forth in her Decision on the Merits (Doc. 1-1). Plaintiffs do not 25 dispute the arbitrator’s findings of facts, but rather how she applied the facts to the law. 26

27 1 Because it would not assist in resolution of the instant issues, the Court finds the pending motion is suitable for decision without oral argument. See LRCiv. 7.2(f); Fed. R. 28 Civ. P. 78(b); Partridge v. Reich, 141 F.3d 920, 926 (9th Cir. 1998). 1 (Doc. 1 at 3). 2 In May 2022, Plaintiffs entered into a contract (the “Agreement of Sale” or 3 “Agreement”) for a $2.7 million single-family residence in Fountain Hills, Arizona to be 4 built by Defendant. (Doc. 1 at 1; Doc. 1-1 at 3). The Agreement was secured by an earnest 5 money deposit of $135,075.00 and an additional promissory note in the amount of 6 $135,075.00. (Doc. 1-1 at 2–3). On May 31, 2022, Plaintiffs visited the home with an 7 inspector, who prepared a report (the “AJF Report”) regarding minor issues found within 8 the home. (Id. at 4). The AJF Report was sent to Defendant on June 4. (Id.). At that time, 9 the issue most concerning to Plaintiffs was that the windows and doors were flawed and 10 difficult to open. (Id.). Defendant advised Plaintiffs that it would forward the report to the 11 construction team to address these items. (Id.). 12 Pursuant to the terms of the Agreement, Defendant offered Plaintiffs two formal 13 walk-throughs of the home with a Toll representative prior to closing. (Id.). The first walk- 14 through (the “Initial Walk-Through”) “was an opportunity for the Goldans to inspect the 15 Home and to identify variances from the performance standards and to identify punch list 16 items they wanted repaired prior to closing.” (Id. at 5). The second walk-through would 17 occur on the date of closing “to inspect the repairs performed since the Initial Walk- 18 Through” and “note any work not yet repaired,” which would be carried over after closing. 19 (Id.). Under the Agreement, Defendant “had until closing to remedy punch list items noted 20 in writing.” (Id.). The arbitrator ultimately found that “[t]he evidence was that all of the 21 punch list items noted by the Goldans or in the AJF Report, with the exception of one 22 window on back order, had been addressed as of the closing date.” (Id.). 23 On June 13, 2022, Mr. Goldan had a phone call with Toll’s warranty manager, who 24 “introduced himself and advised that he was the one that would be managing any service 25 items after closing.” (Id.). Mr. Goldan became concerned about the prospect of the punch 26 list items not being completed prior to closing, leading him to search Toll online. (Id.). 27 “Based on his online searches he developed concerns about Toll’s reputation and warranty 28 service.” (Id.). 1 The Initial Walk-Through was scheduled for July 7, 2022. (Id.). Plaintiffs attended 2 it with a construction expert, whom they had recruited “to determine why the windows and 3 doors were not operating correctly.” (Id. at 6). On June 29, 2022, prior to the Initial Walk- 4 Through, a Toll sales team member had emailed Plaintiffs confirming that the windows 5 and doors were operating smoothly, but that statement was incorrect at the time. (Id. at 5– 6 6). Plaintiffs were ultimately only able to attend part of the scheduled walk-through due to 7 travel delays, and contrary to standard Toll policy, Defendant “had the Goldans sign an 8 incomplete Inspection Form” before they left. (Id. at 6). Also contrary to standard Toll 9 policy, Defendant never provided Plaintiffs with the inspection form “even though the 10 Goldans requested it on at least two occasions.” (Id.). Plaintiffs’ construction expert 11 remained at the home with the Toll representative after Plaintiffs departed, and he 12 “expressed issues with the windows and doors not operating correctly, space between 13 interior door jambs and doors when closed, a bent window frame, and an 8’ to 10’ foot 14 crack in the slab in the garage.” (Id.). Based on the garage crack and the previous window 15 and door issues, the expert later “told the Goldans that there was a potential for a structural 16 issue,” but he did not raise the structural concern with the Toll representative at that time. 17 (Id.). 18 On July 12, 2022, Plaintiffs’ attorney sent a letter to Defendant conveying Plaintiffs’ 19 concerns “about the quality and structure on the Property,” requesting two weeks to 20 conduct additional inspections, and seeking an extension of the closing date from July 14 21 to August 14, 2022. (Id. at 7). The letter indicated that a more detailed inspection report 22 was being prepared, but Plaintiffs never sent any additional reports to Defendant regarding 23 their structural concerns. (Id. at 8). Nonetheless, the letter “unequivocally advised Toll that 24 the Goldans would not be closing on July 14,” but it “did not specifically state what Toll 25 needed to do in order for the Goldans to close,” nor did it explicitly request “adequate 26 assurances.” (Id.). On July 15, Defendant’s regional counsel responded to the letter, noting 27 that “Toll reviewed the cracks in the garage and that they were determined to be within 28 applicable tolerances and performance standards.” (Id.). As for the other concerns, 1 Defendant’s reply letter characterized them as “minor punch list items that did not warrant 2 extension of the closing date or cancellation of the Agreement,” also noting that some of 3 the punch list items had already been addressed. (Id.). Despite contending that Plaintiffs’ 4 refusal to close constituted a material default of the Agreement, Defendant agreed to extend 5 the closing date to July 29, 2022. (Id.). 6 On July 20, a phone call took place between Mr. Goldan, his attorney, and 7 Defendant’s regional counsel. (Id. at 9). Mr. Goldan wanted Defendant’s express consent 8 to conduct further non-invasive structural testing (a “manometer test”) at his own expense, 9 but Defendant “did not provide a direct yes or no,” and “all of the evidence shows that 10 [Defendant’s Regional Counsel] simply ignored it.” (Id.). The arbitrator found that “[t]his 11 failure of communication regarding the manometer test was one of the main reasons the 12 Goldans decided not to close on the Home.” (Id.). While Plaintiffs began searching for a 13 different home within the community, Defendant continued to prepare for the July 29 14 closing date. (Id.). Plaintiffs did not appear for the final July 29 walk-through. (Id.). 15 On August 2, Plaintiffs’ counsel sent a letter to Defendant stating that Plaintiffs 16 would not be closing on the home and demanding return of their earnest money deposit. 17 (Id.). Pursuant to the Agreement, Defendant had seven days to cure any written notice of 18 default, but Plaintiffs “did not provide Toll with the opportunity” to do so. (Id. at 9–10).

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Goldan v. Toll Brothers AZ Limited Partnership, Counsel Stack Legal Research, https://law.counselstack.com/opinion/goldan-v-toll-brothers-az-limited-partnership-azd-2025.