Glover v. NMC Homecare, Inc.

13 F. App'x 896
CourtCourt of Appeals for the Tenth Circuit
DecidedJuly 18, 2001
Docket00-3266
StatusUnpublished
Cited by3 cases

This text of 13 F. App'x 896 (Glover v. NMC Homecare, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Tenth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Glover v. NMC Homecare, Inc., 13 F. App'x 896 (10th Cir. 2001).

Opinion

ORDER AND JUDGMENT *

BRORBY, Circuit Judge.

Mr. Glover appeals from the district court’s grant of summary judgment in favor of his former employer, NMC Home-care, Inc. (“NMC Homeeare”). Mr. Glover challenges the district court’s decision on his claims of hostile work environment in violation of 42 U.S.C. §§ 2000e to 2000e-17 (“Title VII”), racial discrimination in violation of Title VII and 42 U.S.C. § 1981 (“Section 1981”), and “whistleblower” retaliatory discharge in violation of Kansas state law. 1 We have jurisdiction pursuant to 28 U.S.C. § 1291, and affirm.

BACKGROUND

From September 1996 until his termination in May 1998, Mr. Glover worked for NMC Homeeare in its Billing Center in Lenexa, Kansas (“Kansas Billing Center”). The Kansas Billing Center billed and collected for the services provided by the NMC Homeeare Renal Support Centers (“Renal Support Centers”). NMC Home-care had five Renal Support Centers located in: (1) Merriam, Kansas; (2) Anaheim, California; (3) Charlotte, North Carolina; (4) Houston, Texas; and (5) Monroe, Louisiana. The Renal Support Centers accepted call-ins for prescription medications, verified insurance information, completed portions of paperwork and mixed patient’s prescriptions.

NMC Homeeare hired Mr. Glover, an African-American male, in September 1996, as one of two “team leaders” in the Kansas Billing Center. When he was hired, the teams were organized based on the type of therapy billed. One team billed for Intra-Dialytic Parenteral Nutrition Therapy, a nutrition supplement for individuals with end stage renal disease, and the other team billed for Homeeare Services. By the spring and summer of *899 1997, following corporate changes, the teams were re-structured around the two separate computer billing systems used by the Kansas Billing Center. Mr. Glover supervised the team billing “System 36” accounts; Ms. Sarratt supervised the team billing “MESTA” accounts.

In April 1997, NMC Homecare promoted Dr. Schwebke, who was a manager of its pharmacy operations, to the position of Intra-Dialytic Parenteral Nutrition Director of Operations. She was responsible for the Renal Support Centers. Shortly thereafter, Ms. Allen, who was the Medicare Reimbursement manager and hired Mr. Glover, moved into the position of Kansas Billing Center manager. She reported to Mr. Roy, the Director of Finance. Mr. Glover continued to report directly to Ms. Allen.

In June 1997, Dr. Schwebke learned of a potential problem with the Charlotte, North Carolina Renal Support Center’s completion of “certificates of medical necessity,” a specific Medicare Program form describing a patient’s medical condition. Dr. Schwebke immediately contacted the Corporate Compliance Department to report the paperwork problem, and went to the Charlotte branch to investigate the situation. In July 1997, Mr. Glover independently discovered the same potential problem and reported it to individuals in the Kansas Billing Center’s Homecare Division; he did not, however, disclose the problem to the Intra-Dialytic Parenteral Nutrition Division in which he worked. As a result of Mr. Glover’s report (“July report”), the head of the Homecare Division knew about the potential problem before the head of the Intra-Dialytic Parenteral Nutrition Division. Ms. Allen subsequently told Mr. Glover that the head of the Division where Mr. Glover worked was upset that he learned of the problem after the head of the Homecare Division was notified. Mr. Glover, however, was not criticized in his annual performance evaluation for alerting the company to the potential problems with the certificates of medical necessity. Ms. Allen did note in his evaluation that he “needs to be aware of the chain of command for our division.” In the summer of 1997, NMC Homecare conducted an investigation related to the altered certificates of medical necessity.

In August 1997, Dr. Schwebke assumed responsibility for the Kansas Billing Center, and Ms. Allen began reporting to Dr. Schwebke. Shortly thereafter, NMC Homecare hired Mr. Turpin to work as financial services manager, a non-supervisory position, based out of St. Petersburg, Florida. In November 1997, the Kansas Billing Center teams were again reorganized and structured into a “market-centered concept.” The reorganization was intended to increase NMC Homecare’s collections and efficiency. Under the “market centered concept,” the patient account representatives (“collectors”) were divided into three teams, each team assigned to bill and collect for a particular Renal Support Center. 2 All the teams reported directly to Ms. Allen.

Pursuant to this reorganization, NMC Homecare eliminated Mr. Glover’s and Ms. Sarratt’s team leader positions and reassigned them to new, non-supervisory positions. Mr. Glover was “demoted” to the position of “Critical Accounts Specialist” to collect difficult Medicare accounts contained in the computer billing system “System 36.” 3 Mr. Glover was not trained *900 on the “MESTA” billing system. Ms. Sarratt, the other former team leader, was reassigned to the newly created position of Senior Patient Account Representative.

In the first week of December 1997, Mr. Glover told a co-worker that he was twice sexually harassed by Mr. Turpin when he went to Mr. Turpin’s hotel room after work to discuss business. According to Mr. Glover, Mr. Turpin physically touched him, watched him urinate, and made sexually suggestive remarks. Glover resisted Mr. Turpin’s sexual advances.

After Mr. Glover told his co-worker about the sexual harassment, the co-worker notified Dr. Schwebke. Dr. Schwebke reported the allegations to the Corporate Human Resource Department (“Resource Department”). The Resource Department directed Dr. Schwebke to ask Mr. Glover to document his allegations in writing. Within a few days, Mr. Glover submitted two written accounts of the incidents, which Dr. Schwebke then forwarded to the Resource Department. After receiving Mr. Glover’s written statements, individuals from the Resource Department interviewed Mr. Turpin, who denied Mr. Glover’s allegations of sexual harassment. They also interviewed another potential witness to determine whether she could corroborate a telephone conversation Mr. Glover claimed he overheard while in Mr. Turpin’s hotel room. The witness stated she did not have a telephone conversation with Mr. Turpin from his hotel room. The Resource Department deemed the investigation “inconclusive” after it conducted these interviews and reviewed the receipts and expense reports from Mr. Turpin’s hotel stay. Mr. Turpin was not terminated, but he was prohibited from having any future verbal or physical contact with Mr. Glover. Mr. Glover admits Mr. Turpin had no further verbal or physical contact with him after the investigation.

At various times throughout Mr. Glover’s employment with NMC Homeeare, and beginning as early as October 1996, Mr.

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