Gloria Flores v. Jeanette Page-Hawkins

CourtNew Jersey Superior Court Appellate Division
DecidedApril 30, 2024
DocketA-2333-22
StatusUnpublished

This text of Gloria Flores v. Jeanette Page-Hawkins (Gloria Flores v. Jeanette Page-Hawkins) is published on Counsel Stack Legal Research, covering New Jersey Superior Court Appellate Division primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Gloria Flores v. Jeanette Page-Hawkins, (N.J. Ct. App. 2024).

Opinion

NOT FOR PUBLICATION WITHOUT THE APPROVAL OF THE APPELLATE DIVISION This opinion shall not "constitute precedent or be binding upon any court ." Although it is posted on the internet, this opinion is binding only on the parties in the case and its use in other cases is limited. R. 1:36-3.

SUPERIOR COURT OF NEW JERSEY APPELLATE DIVISION DOCKET NO. A-2333-22

GLORIA FLORES,

Plaintiff-Appellant,

v.

JEANETTE PAGE-HAWKINS, ROBERT D. JACKSON, ESSEX COUNTY, ESSEX COUNTY CITIZEN SERVICES/WELFARE DEPARTMENT,

Defendants-Respondents,

and

CHERYL CUCCINELLO,

Defendant. ____________________________

Submitted March 20, 2024 – Decided April 30, 2024

Before Judges Currier and Vanek.

On appeal from the Superior Court of New Jersey, Law Division, Essex County, Docket No. L-8167-19. Cecile D. Portilla, Attorney at Law, LLC, attorneys for appellant (Eldridge T. Hawkins and Cecile Delrose Portilla, on the briefs).

Jerome M. St. John, Essex County Counsel, attorney for respondents (Olivia Palamara, Assistant County Counsel, and DaQuan Edward Brown, Assistant County Counsel, on the brief).

PER CURIAM

Plaintiff Gloria Flores appeals the trial court's March 17, 2023 denial of

her motion for reconsideration of the February 7, 2023 order granting summary

judgment to defendants Jeanette Page-Hawkins, Robert D. Jackson, Essex

County and Essex County Citizen Service/Welfare Department 1 dismissing

plaintiff's claims for disability discrimination, hostile work environment, and

constructive discharge in connection with her County employment under the

New Jersey Law Against Discrimination (LAD), N.J.S.A. 10:5-1 to -50, and

denying plaintiff's cross-motion for summary judgment. Because we see no

error with the trial court's determination that plaintiff has not established a prima

facie case as to any of her LAD-based claims, we affirm.

1 Defendants Jeanette Page-Hawkins, Robert D. Jackson, Essex County and Essex County Citizen Service/Welfare Department are collectively referred to as "defendants." Essex County and the Essex County Citizen Service/Welfare Department are collectively referred to as "the County." A-2333-22 2 I.

In reviewing whether summary judgment was improvidently granted, we

view the facts set forth in the record in the light most favorable to non-movants.

Harz v. Borough of Spring Lake, 234 N.J. 317, 329 (2018). In doing so, we give

non-movants "the benefit of the most favorable evidence and most favorable

inferences drawn from that evidence." Gormley v. Wood-El, 218 N.J. 72, 86

(2014); see also R. 4:46-2(c). We summarize the salient facts in the record under

this lens.

Plaintiff was hired by the County in May 1990 as a bilingual clerk typist

and was promoted to a bilingual secretarial assistant position in 2002, where she

remained until 2016. On April 26, 2016, the County eliminated the title of

bilingual secretarial assistant and plaintiff was laterally transferred to the title

of records support technician 4, with no change in salary.

As required by the State of New Jersey, Civil Service Commission (CSC),

plaintiff completed an application for permanent appointment to the records

support technician 4 position to effectuate the transfer.

On August 7, 2017, the CSC sent a letter to the County notifying it that

plaintiff had failed the qualifying examination for the position due to lack of

A-2333-22 3 experience. The County took no further action in response to the letter and did

not notify plaintiff at that time.

On December 10, 2018, plaintiff inquired with the County about possible

retirement and to "see what her pension numbers were like." On December 19,

2018, the CSC again sent the County a letter requiring plaintiff's removal from

the records support technician 4 position and return to her prior permanent title

or another more suitable title. Plaintiff was still not informed at this point about

the communication from the CSC.

On January 31, 2019, Page-Hawkins retired, and Kecia Burnett became

the new director of the County's Division of Family Assistance & Benefits

(DFAB). On February 8, 2019, the CSC sent another letter to the County, this

time to Burnett, again reiterating that plaintiff must be removed from the records

support technician 4 position.

On February 14, 2019, the County's Records Management Department

(RMD) adopted a new case records management (CRM) system to address the

over 16,000 cases in backlog. To address the backlog, the RMD increased the

number of employees plaintiff supervised from fourteen to twenty-seven on

March 18, 2019. Two additional employees, Kareemah Lucas and Valentina

A-2333-22 4 Green, were assigned to the RMD to serve as consultants in order to facilitate

the transition of the CRM system.

On April 1, 2019, Burnett met with plaintiff, who was accompanied by the

Public Employee Supervisors' Union (PESU) President Lisa Maddox Douglas.

Burnett explained that she "received a memo from human resources stating

[plaintiff] did not pass the [qualifying exam] and . . . needed to find her another

title maintaining her salary or return her to her last permanent title." During the

meeting, Burnett and plaintiff discussed transferring her to another department

because "she seemed overwhelmed and over the past few weeks she ha[d] been

crying." Plaintiff and Maddox Douglas asked if plaintiff could submit a

proposal to correct any deficiencies with her work, to which Burnett agreed.

After that date, it was discovered that 21,000 records in the RMD had not had

file location updates since February 15, 2019.

On May 17, 2019, Maddox Douglas sent a letter to Burnett stating:

Our Union submits this Step II Contractual Grievance on behalf of [plaintiff], [r]ecords [s]upport [t]echnician 4 to protest the unfair and disparate manner in which you continuously and unfairly subjected our member. Since your appointment as Division Head [plaintiff] was assigned an unprecedented total of [twenty-seven] clerical employees to report to her. The mere number of employees assigned [to] our member is unconscionable and violates multiple contractual articles. Despite multiple conversations and pleas to

A-2333-22 5 promote an additional Clerk 4 to assist, you rejected such . . . .

....

As remediation our union respectfully demands the following:

• Immediately promote an additional Clerk 4 to assist with supervisory roles and responsibilities within the [RMD].

On June 6, 2019, plaintiff sent an email to Inspector General Dominic

Scaglione alleging a "[h]ostile [w]ork [e]nvironment." The email stated,

I am writing to advise that the working environment in which I am subjected to, has jeopardized my safety within the workplace.

I am consistently harassed and intimidated by several employees within my worksite . . . . The employees in which I would like to identify are Ms. Burnett, Acting Division Head and her direct reports Valentina Green; . . . and Kareemah Lucas, . . . who have consistently utilized intimidation tactics and the like to create an atmosphere which is emotionally hazardous.

The intimidation tactics in which they have engaged include those which have caused emotional consequences as they have consistently engaged in humiliation, intimidation, bullying and angry outbursts in the presence of multiple employees.

I have worked directly with several [d]irectors over my [twenty-nine-]year tenure and never experienced such

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