Global NAPs, Inc. v. Verizon New England, Inc.

828 N.E.2d 529, 63 Mass. App. Ct. 600, 2005 Mass. App. LEXIS 487
CourtMassachusetts Appeals Court
DecidedMay 23, 2005
DocketNo. 04-P-247
StatusPublished
Cited by32 cases

This text of 828 N.E.2d 529 (Global NAPs, Inc. v. Verizon New England, Inc.) is published on Counsel Stack Legal Research, covering Massachusetts Appeals Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Global NAPs, Inc. v. Verizon New England, Inc., 828 N.E.2d 529, 63 Mass. App. Ct. 600, 2005 Mass. App. LEXIS 487 (Mass. Ct. App. 2005).

Opinion

Greenberg, J.

At the center of this action is a clash between telecommunications providers,- both of which are regulated by the Federal Communications Commission under the Telecommunications Act of 1996, 47 U.S.C. §§ 251 et seq. (2000). Pursuant to 47 U.S.C. § 252(b)(1), the plaintiff, Global NAPs, Inc. (Global), brought two arbitration actions against the defendant, Verizon New England (Verizon), which were resolved [601]*601in Verizon’s favor in 2002. Subsequent to those decisions, one of which had already been appealed, Jack Conroy, Verizon’s regulatory affairs chief, gave an interview to a Boston Globe business reporter, who quoted Conroy as having said that the arbitrator’s decision essentially shut down a “scam” that Global very cleverly had developed in the late 1990’s.

As a result, Global brought the instant action against Verizon for defamation and trade disparagement. Verizon’s special motion to dismiss pursuant to G. L. c. 231, § 59H (the anti-SLAPP2 statute), was denied by a Superior Court judge, and Verizon appeals.3

1. Background. At issue is whether G. L. c. 231, § 59H, protects Verizon from liability for the disparaging statement Conroy made during the course of his interview with the Boston Globe reporter. In particular, Verizon contends that Conroy’s comment satisfies the statutory definition of petitioning activity. It contends that Conroy’s statement was made in connection with Global’s pending appeal of the arbitrator’s decision. We conclude that the statement does not fall within the ambit of the statute’s protection because it was merely an oblique reference to Verizon’s petitioning activity and was not a protected instance of “full participation . . . and robust discussion of issues before [a governmental body].” Duracraft Corp. v. Holmes Prod. Corp. 427 Mass. 156, 161 (1998), quoting from the preamble to 1994 House Doc. No. 1520.

To place the issue in context, we summarize the undisputed facts from the pleadings and affidavits contained in the record that both parties compiled for this appeal. The statement upon which Global bases its defamation claim was made within the context of a larger business dispute. Global and Verizon provide telecommunications services in Massachusetts. The two companies are competitors regulated by the Telecommunications Act of 1996 (1996 Act). Verizon, among other things, is [602]*602an “incumbent local exchange carrier” (ILEC), which means that it provided telephone exchange service in Massachusetts prior to the passage of the 1996 Act. Global is a “competitive local exchange carrier” (CLEC), meaning that it began providing service after the 1996 Act required ILECs to allow CLECs to connect to their telecommunications networks and to enter into “interconnection agreements” that specify the terms of use and payments for service between companies. Global’s business is routing “dial up” telephone calls from end users’ computers to Internet service providers (ISPs). As competitors in a regulated industry, the two companies are frequently, if not constantly, involved in proceedings before courts and other governmental entities.

One feature of the 1996 Act is a provision for binding arbitration by State commissions when ILECs and CLECs cannot agree on the terms of an interconnection agreement. In Massachusetts, such arbitration is before the Department of Telecommunications and Energy (DTE). 47 U.S.C. § 252(b)(1). The two arbitration actions against Verizon were decided by the DTE in Verizon’s favor on December 12, 2002, and December 20, 2002. Both arbitrations were related to Global’s provision of virtual exchanges to ISPs. A virtual exchange allows dial-up Internet users to dial what appears to be a local telephone number to connect to ISPs whose physical equipment is at Global’s Quincy premises, regardless of whether the dial-up customer ordinarily can make “local” calls to Quincy. Global and Verizon disagreed whether such calls should be treated as “local” in their interconnection agreement. If deemed “local” under the 1996 Act, Verizon would be responsible for toll-free transmission of its customers’ “local” calls all the way to Quincy, and Verizon would also have to pay Global for each call by one of its customers to Global’s virtual “local” exchange. If the calls were not treated as “local,” Global would pay the cost of transmission to Quincy and would not be entitled to payment for receiving calls from Verizon customers. In the first ruling, the DTE determined that the companies should not treat Global’s use of “virtual exchanges” as “local” calls. In [603]*603the second ruling, the DTE determined that the interconnection agreement between the companies did not require reciprocal payments to Global for ISP-bound calls from Verizon customers. Global appealed the December 12, 2002, ruling before the comments that gave rise to its defamation claim were made.

On January 3, 2003, the Boston Globe printed an article about the arbitration rulings. Howe, Firms Come Up Empty vs. Verizon in Rulings, Boston Globe, January 3, 2003, at E3. The article stated that “[i]n a pair of rulings” the DTE determined that “[Internet] traffic originated by Verizon customers does not consist of local calls that require Verizon to make so-called reciprocal compensation payments to carriers such as . . . Quincy-based Global NAPs.” Ibid. It said that the rulings “closed what Verizon called ‘a loophole’ forcing it to pick up the cost of carrying [Internet] traffic from throughout Eastern Massachusetts to Global NAPs’ data center in Quincy.” Ibid.

The article then summarized and quoted a conversation between the reporter and Conroy, which became the focus of Global’s defamation claim:

“Jack Conroy, Verizon’s Massachusetts regulatory affairs chief, said the DTE ruling shut down ‘a scam’ he said Global NAPs very cleverly developed in the late 1990s. Using so-called virtual phone numbers throughout the state that did not require Global to install any switching equipment, Conroy said, Global got Verizon to pay for most of the cost of handling calls to its Internet service provider customers while claiming Verizon owed it additional reciprocal compensation payments as well.”

Ibid.

2. Analysis. The burden is on Verizon as the moving party to make a threshold showing that the activity at issue is petitioning activity within the purview of the anti-SLAPP statute. Fabre v. Walton, 436 Mass. 517, 522 (2002). In support of its motion, Verizon furnished affidavits and pleadings to the motion judge indicating that Conroy’s comment was made “in connection with a matter under review by the DTE and the courts” and, [604]*604thus, “constituted . . . petitioning activity” as defined by the anti-SLAPP statute. The judge rejected this contention.4

Relying on a broad reading of the statutory definition of a “party’s exercise of its right to petition,” Verizon argues that the motion judge’s determination was incorrect. The statute states that “a party’s exercise of its right of petition” shall mean:

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Bluebook (online)
828 N.E.2d 529, 63 Mass. App. Ct. 600, 2005 Mass. App. LEXIS 487, Counsel Stack Legal Research, https://law.counselstack.com/opinion/global-naps-inc-v-verizon-new-england-inc-massappct-2005.