George W. Healy, IV and George W. Healy, IV & Associates, PLLC v. AT&T Services, Inc.

CourtMississippi Supreme Court
DecidedJune 1, 2023
Docket2021-CP-01411-SCT
StatusPublished

This text of George W. Healy, IV and George W. Healy, IV & Associates, PLLC v. AT&T Services, Inc. (George W. Healy, IV and George W. Healy, IV & Associates, PLLC v. AT&T Services, Inc.) is published on Counsel Stack Legal Research, covering Mississippi Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
George W. Healy, IV and George W. Healy, IV & Associates, PLLC v. AT&T Services, Inc., (Mich. 2023).

Opinion

IN THE SUPREME COURT OF MISSISSIPPI

NO. 2021-CP-01411-SCT

GEORGE W. HEALY, IV AND GEORGE W. HEALY, IV & ASSOCIATES, PLLC

v.

AT&T SERVICES, INC.

DATE OF JUDGMENT: 12/17/2021 TRIAL JUDGE: HON. MICHAEL H. WARD TRIAL COURT ATTORNEYS: GEORGE W. HEALY, IV WILLIAM HARRY ECKERT JARRETT TYLER COX ANTHONY ROBERT LIBERATO JESSICA B. McNEEL COURT FROM WHICH APPEALED: HARRISON COUNTY CHANCERY COURT ATTORNEY FOR APPELLANTS: GEORGE W. HEALY, IV ATTORNEY FOR APPELLEE: JESSICA B. McNEEL NATURE OF THE CASE: CIVIL - OTHER DISPOSITION: AFFIRMED IN PART; REVERSED AND REMANDED IN PART - 06/01/2023 MOTION FOR REHEARING FILED:

BEFORE KITCHENS, P.J., COLEMAN AND GRIFFIS, JJ.

GRIFFIS, JUSTICE, FOR THE COURT:

¶1. George W. Healy IV (George) and George W. Healy IV & Associates, PLLC (Healy

PLLC) sued AT&T Services, Inc. for breach of contract due to AT&T’s reassignment of a

1-800 telephone number. The chancellor ruled that AT&T had breached the contract with

Healy PLLC but only awarded nominal damages. Also, the chancellor awarded Healy PLLC

sanctions in the form of attorneys’ fees and expenses for a discovery violation under

Mississippi Rule of Civil Procedure 37(c). Healy PLLC appeals the award of damages and sanctions. This Court affirms the award of damages and reverses and remands the award of

sanctions.

FACTS AND PROCEDURAL HISTORY

¶2. In 2016, Healy PLLC switched its phone services to AT&T. Healy PLLC transferred

the firm’s telephone numbers and existing 1-800 number to AT&T.

¶3. Then, in December of 2017, AT&T contacted Healy PLLC to discuss the upgrade of

its services. After the upgrade, AT&T would cause Healy PLLC’s telephone lines, including

the 1-800 number, to ring through to Healy PLLC’s main line. The test of the phone numbers

during this installation indicated that the upgrade was successful. George testified that,

between 2017 and 2020, Healy PLLC paid AT&T more than $21,000 for the upgrade, which

include a broadband package and telephone services.

¶4. In January 2019, George received a phone call from an attorney friend who informed

him of a possible problem with Healy PLLC’s 1-800 number. As a result, George and Healy

PLLC learned that the recent upgrade did not properly incorporate the 1-800 number. George

called the 1-800 the number and learned that it had been reassigned to a medical provider.

Healy PLLC’s 1-800 number had been cancelled in July 2018 without notice.

¶5. In February 2019, George and Healy PLLC filed a complaint for declaratory

judgment, damages, and injunctive relief against AT&T. The complaint alleged that AT&T

breached the contract by “intentionally or negligently cancelling [the] 1-800 number[.]” The

complaint demanded an award of damages for the deprivation of services, lost profits and

business opportunities, damage to business reputation, and money spent on advertisements

2 using the 1-800 number.1 The complaint asked for a judgment in the amount of $20,000,

which was the amount paid to AT&T over the three-year period that was to include the 1-800

number.

¶6. As a result of a discovery violation, Healy PLLC also filed a motion for sanctions

against AT&T under Mississippi Rules of Civil Procedure 36 and 37. In September 2019,

AT&T filed an interrogatory response that stated that a Healy PLLC employee canceled the

1-800 number. Then, in April 2021, Stacy Batiste, AT&T’s sales manager, testified as

AT&T’s Mississippi Rule of Civil Procedure 30(b)(6) designee in a deposition. In the

deposition, Batiste admitted that AT&T unilaterally cancelled and reassigned the 1-800

number. AT&T later amended its interrogatory responses to correct this response.

¶7. Healy PLLC’s motion for sanctions claimed that Healy PLLC expended significant

unnecessary time, effort, and expense to prove that AT&T’s initial discovery responses were

false. The chancellor agreed and found that AT&T’s failure to admit its cancellation of the

1-800 number was “not reasonable.” The chancellor then ordered AT&T to pay a portion of

Healy PLLC’s attorneys’ fees under Rule 37(c).2

1 Healy PLLC asserts that “[i]n addition to money spent advertising a phone number that did not work, [Healy PLLC] also suffered monetary losses from clients who tried to contact him and would have hired” him provided they could make contact. In total Healy [PLLC] suffered “A. Inconvenience and annoyance caused by the deprivation of services; B. Loss of profits, business opportunities, and contacts; C. Damage and harm to business reputation; D. Money spent on advertising the 1-800 number.” 2 Healy PLLC submitted its time records as evidence to determine the amount of attorneys’ fees and expenses to award and asked for $18,947.50. The time records indicated that work has been performed by George, a paralegal, and an associate attorney. The time records asked the chancellor to apply Healy PLLC’s standard billing rates–$75 an hour for a paralegal and $235 an hour for the attorneys.

3 ¶8. After a bench trial, on November 20, 2021, the chancellor rendered a decision in a

letter sent to the parties. The chancellor ruled:

The Court finds by a preponderance of the evidence that Defendant did in fact cancel the 1-800 number and, as a result, breached its contract with Plaintiff. While it is certainly the case that even when “. . . the amount of the damages are not capable of an exact and accurate proof” and that it is only necessary that “. . . the evidence-with such certainty . . . lay(s) a foundation which will enable the trier of fact to make a fair and reasonable estimate of the amount of damages,” Cane v. Mid-South Pump Co., 458 So. 2d 1048, 1050 (Miss. 1984), it is equally true that “(i)n Mississippi, a party may recover for loss of future profits in a breach of contract action so long as such profits are proved with reasonable certainty, and not based on mere speculation.” Lovett d.b.a. Dixie Dandy v. E. L. Garner, Inc., 511 So. 2d 1346, 1353 (Miss. 1987).

There is no doubt that Defendant breached the contract with Plaintiff to provide 1-800 service and the Court so finds. Plaintiff, however, to recover more than nominal damages for the breach, must show a loss of profit and that the breach was the causation of the loss. Additionally, Plaintiff must do so with reasonable certainty as to the amount and not base an amount on mere speculation. Plaintiff asserts his loss due to the breach approximated $500,000. He has attempted to prove such claim through the use of tax returns and his own testimony. There has been introduced in addition to his testimony and tax returns various advertisements. But, as the Defendant has pointed out, all advertisements, as well as Plaintiffs business card, list numerous ways to contact him. Evidence simply does not exist to show any decrease in earnings was due to the loss of the 1-800 number. To find same one would have to enter into a world where “reasonable certainty” was replaced by “mere speculation.” This the law permits not. Plaintiff is awarded $500.00 as nominal damages for Defendant’s breach.

Defendant initially asserted that an employee of Plaintiff canceled the 1-800 number and denied in a request for admission it had been the party to fail to provide Plaintiffs his 1-800 number. This, of course, was not accurate, resulting in Plaintiff expending time and effort to prove Defendant actually was the breaching party.

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George W. Healy, IV and George W. Healy, IV & Associates, PLLC v. AT&T Services, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/george-w-healy-iv-and-george-w-healy-iv-associates-pllc-v-att-miss-2023.