George v. Summit Credit Union

CourtDistrict Court, E.D. Wisconsin
DecidedJune 27, 2022
Docket2:21-cv-00259
StatusUnknown

This text of George v. Summit Credit Union (George v. Summit Credit Union) is published on Counsel Stack Legal Research, covering District Court, E.D. Wisconsin primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
George v. Summit Credit Union, (E.D. Wis. 2022).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF WISCONSIN

DENNIS GEORGE,

Plaintiff, Case No. 21-CV-259-JPS v.

SUMMIT CREDIT UNION, ORDER

Defendant.

1. INTRODUCTION On February 26, 2021, Plaintiff Dennis George (“George”) filed the present suit, alleging that Defendant Summit Credit Union (“Summit”) violated the Fair Credit Reporting Act, 15 U.S.C. § 1681 et. seq. (the “FCRA”), and breached a contract with George.1 ECF No. 1. On April 15, 2022, George filed a motion for summary judgment; ECF No. 49; that same day, Summit filed a cross motion for summary judgment, ECF No. 55. Those motions are fully briefed. The Court will grant George’s motion as to the FCRA claim and grant Summit’s motion as to the breach of contract claim. 2. LEGAL STANDARD Under Federal Rule of Civil Procedure 56, the “court shall grant summary judgment if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Boss v. Castro, 816 F.3d 910, 916 (7th Cir. 2016). A “genuine” dispute of material fact exists when “the evidence is such that a reasonable jury

1Since filing his suit, George has stipulated to dismiss all of the original defendants in this matter, except for Summit. ECF Nos. 30, 35, 43, 46. could return a verdict for the nonmoving party.” Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986). The Court construes all facts and reasonable inferences in a light most favorable to the nonmovant. Bridge v. New Holland Logansport, Inc., 815 F.3d 356, 360 (7th Cir. 2016). In assessing the parties’ proposed facts, the Court must not weigh the evidence or determine witness credibility; the Seventh Circuit instructs that “we leave those tasks to factfinders.” Berry v. Chi. Transit Auth., 618 F.3d 688, 691 (7th Cir. 2010). 3. RELEVANT FACTS2 3.1 Summit’s Operating Procedures Summit has a legal department consisting of six to seven non- attorney staff members who manage certain aspects of Summit’s debt- collection efforts. Summit operates out of at least forty different locations and has thousands of credit-union members. Summit provides training and resources to its staff members. Summit’s training includes one-on-one training for employees by the legal department. Summit uses e-OSCAR for credit reporting. Summit maintains a copy of the Credit Reporting Resource Guide (the “CRRG”), as prepared by the Consumer Data Industry Association, which is available for staff members who handle credit reporting. Summit’s staff members regularly consult the FCRA and CRRG as a resource. CRRG Frequently Asked Question 26 (“FAQ 26”) addresses the question of “whether there is a preferred method of reporting when accounts are partially reaffirmed in bankruptcy.” FAQ 26 states that the

2The parties submitted a stipulated statement of undisputed material facts. ECF No. 54 (reproduced at ECF Nos. 56 at 2–7, 57). For purposes of summary judgment, the Court will adopt the stipulated facts with minor, non-substantive edits. preferred method “is to report a separate tradeline with a new Account Number for the portion of the account that is in repayment.” The CRRG states that the new tradeline should be reported as “R” for reaffirmed, plus the appropriate account status. The CRRG states that “[f]or that portion of the original tradeline which is still included in bankruptcy, report the appropriate Account Status [], the appropriate Consumer Information Indicator [], and adjust the Current Balance [] accordingly.” The CRRG includes a Disclaimer that the information in the CRRG is not legal advice and is not guaranteed to be reliable or accurate. If Summit receives an electronic notice through e-OSCAR that a consumer disputes Summit’s reporting, Summit’s credit reporting specialist handles the matter. Summit’s procedure requires that the credit reporting specialist investigate the account, look over information, and report back to e-OSCAR to either correct information or report that the information is correct as reported. Charles Brausen (“Brausen”) is Summit’s Credit Reporting Specialist. He has worked for Summit as its Credit Reporting Specialist since January 2019, and he has maintained this position during all relevant times to this case. Approximately fifty percent of his job duties include handling Summit’s credit reporting. Prior to working as the Credit Reporting Specialist, Brausen worked as a loan officer at a financial institution. Working with loan applications and credit issues sparked his interest in credit reporting. Brausen also worked for several months at Cuna Mutual Group as an Operation Compliance Analyst. Summit also provided training to Brausen on the FCRA. If a credit reporting issue arises that is not clear to Brausen based on internal Summit resources, Brausen relies on advice provided by Summit’s outside legal counsel. In the course of Brausen’s work, he regularly consults the CRRG and speaks with Summit’s outside counsel when he has a question as to credit reporting issues. If a Summit member calls Summit’s legal department with an account question, Summit personnel take contemporaneous notes of the call to document what they discussed. 3.2 George’s Credit Statement On July 22, 2016, George received a loan from Summit (the “Loan”) to purchase a 2012 Chevy Equinox (the “Vehicle”). Consistent with Summit’s procedures, when the Loan was originated, Summit reported the Loan to the credit bureau and, thereafter, reported monthly updated balances on the Loan. Starting in September 2019 and continuing through May of 2020, George fell behind on his Loan payments. On May 15, 2020, George filed Chapter 7 bankruptcy in the Bankruptcy Court for the Eastern District of Wisconsin (Case No. 2020bk23572). As of the date of George’s bankruptcy, his balance on the Loan was $12,565.36. On or about May 19, 2020, George or his counsel informed Summit that George intended to reaffirm the Loan in bankruptcy. In early June 2020, Summit prepared a reaffirmation agreement (the “Reaffirmation Agreement”) and sent it to George’s bankruptcy counsel. Summit and George agreed that the reaffirmed loan would be for $7,000.00, with an interest rate of 6.15%, payable in monthly installments of $291.67 for twenty-four months (the “Reaffirmed Loan”). The Reaffirmed Loan was based on a vehicle market value of $9,900.00. On July 6, 2020, George called Summit to ask why the balance for the Loan, as reflected in his account, had not been adjusted down to $7,000. Summit informed George that until Summit received back the signed Reaffirmation Agreement and George received a bankruptcy discharge, Summit’s system would not be updated. On July 20, 2020, the Reaffirmation Agreement was filed in the bankruptcy court. On August 19, 2020, the bankruptcy court approved the Reaffirmation Agreement and granted George a discharge under Chapter 7. The unsecured portion of George’s vehicle loan ($5,565.36) was discharged through George’s Chapter 7 bankruptcy proceeding. Summit’s system does not allow it to bifurcate a partially reaffirmed loan to show the original Loan amount ($12,565.36) against the newly reaffirmed balance ($7,000). Summit’s system required that George’s account continue to reflect a debt of $12,565.36.

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Bluebook (online)
George v. Summit Credit Union, Counsel Stack Legal Research, https://law.counselstack.com/opinion/george-v-summit-credit-union-wied-2022.