Geoffrey R. Kaiser, on behalf of himself and all others similarly situated v. USAA Life Insurance Company and USAA Life Insurance Company of New York

CourtDistrict Court, S.D. New York
DecidedFebruary 2, 2026
Docket1:24-cv-03409
StatusUnknown

This text of Geoffrey R. Kaiser, on behalf of himself and all others similarly situated v. USAA Life Insurance Company and USAA Life Insurance Company of New York (Geoffrey R. Kaiser, on behalf of himself and all others similarly situated v. USAA Life Insurance Company and USAA Life Insurance Company of New York) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Geoffrey R. Kaiser, on behalf of himself and all others similarly situated v. USAA Life Insurance Company and USAA Life Insurance Company of New York, (S.D.N.Y. 2026).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK GEOFFREY R. KAISER, on behalf of himself and all others similarly situated, Plaintiff, 24 Civ. 3409 (DEH) v.

USAA LIFE INSURANCE COMPANY AND OPINION USAA LIFE INSURANCE COMPANY OF AND ORDER NEW YORK, Defendants.

DALE E. HO, United States District Judge: This case arises out of a life insurance policy that Plaintiff Geoffrey Kaiser (“Kaiser”) entered with USAA Life Insurance Company of New York (“USAA Life NY”). Kaiser’s complaint alleges that the policy’s language was deceptive and misleading; that Defendants breached the contract, committed fraud, engaged in deceptive business practices, illegally converted his money by continuing to charge Kaiser beyond what he believed to be the expiration date; and that Defendants changed the method of payment without his consent in violation of the Electronic Funds Transfer Act. First Am. Class Action Compl. (“FAC”), ECF No. 53. Defendants have moved to dismiss the claims. Defs.’ Mot. Dismiss, ECF No. 54. For the reasons discussed below, Defendants’ motion is GRANTED IN PART and DENIED IN PART. BACKGROUND Unless otherwise stated, the following facts are taken from the Amended Complaint and are assumed to be true solely for the purposes of adjudicating Defendants’ motion. See Buon v. Spindler, 65 F.4th 64, 69 n.1 (2d Cir. 2023). In late 2001, Kaiser took out a 20-year New York Term Series IV life insurance policy (“the policy”) from USAA Life NY that carried a death benefit of $1,500,000. FAC ¶ 17. The policy was a legal contract between Kaiser (the “Owner’”) and USAA Life NY (the “Company’”), id. 22-23, and its cover page included a summary of its terms: THIS IS A TERM LIFE INSURANCE POLICY WITH AN OWNER-SELECTED BENEFIT PERIOD FOLLOWED BY A DECREASING BENEFIT PERIOD. PREMIUMS ARE GUARANTEED TO BE LEVEL FOR THE FIRST FIVE YEARS. THE DEATH BENEFIT REMAINS THE SAME DURING THE SELECTED BENEFIT PERIOD. UPON EXPIRATION OF THE SELECTED BENEFIT PERIOD, THE AMOUNT OF INSURANCE DECREASES ANNUALLY. THIS POLICY MAY BE CONVERTED TO A PERMANENT LIFE INSURANCE POLICY. THIS POLICY IS NOT PARTICIPATING -- NO ANNUAL DIVIDENDS ARE PAID. Defs.” Mem. Law Supp. Mot. Dismiss (“Defs.’ Supp.”), Ex 1, at 1, ECF No. 55-1; see also FAC J 17. The details of the policy expounded on these terms. According to the policy’s “Insurance Schedule,” Kaiser’s “Selected Benefit Period” of 20 years was set to expire on January 3, 2022 and, because of the policy’s decreasing benefit period, the policy’s “Final Expiration Date” was listed as January 3, 2043. FAC 44 18-19. The policy’s “Premium Schedule” included both “Guaranteed Premiums,” that fluctuated in amount over the course of 40 years, and “Current Premiums,” that remained stable over the course of the same period. FAC 4 21. Both the Guaranteed and Current premium schedule reflected a declining death benefit after 20 years. □□□ If Kaiser desired to convert the policy to a permanent policy of insurance, he had to do so by January 3, 2023. Id. § 19. The policy also included key definitions. “Selected Benefit Period” was defined as “the time period selected by the Owner during which the death benefit remains the same,” beginning on January 3, 2002. Id. 422. “Selected Benefit Period Expiration Date” was defined as “the date upon which the Selected Benefit Period ends” and “when the death benefit begins to decrease annually.” /d. “Final Expiration Date” was defined as “the policy anniversary date following the Insured’s 80th birthday or after the policy has been in force for 50 years.” Jd.

According to the policy’s terms, “[o]nly an officer of the Company ha[d] authority to... agree with the Owner to any changes in the policy, and then only in writing.” /d. § 23. It further specified that changes to the payment method also had to be in writing, and only by the parties to the policy: METHOD OF PAYMENT Premiums may be paid by any method and interval agreed to by the parties, Payment intervals are measured from the Effective Date of the policy. The method of payment may be changed by writing to sotiey. a premium is not paid when due, the policy will terminate except as indicated elsewhere in the

Defs.’ Supp., Ex 1, at 12. In August of 2020, about sixteen months before the Selected Benefits Period was set to expire, USAA Life NY sent Kaiser’s wife, Mrs. Kaiser, a confirmation letter stating that it had received phone authorization from her to change the method of payment of the premiums on Kaiser’s policy to automatic withdrawal from the Kaiser family’s jointly held bank account. FAC qq 27-28; see also Defs.’ Supp., Ex. 2, ECF No. 55-2. Kaiser himself never received a copy of the authorization letter. FAC § 28. Because Mrs. Kaiser, and not Kaiser, managed and reviewed their bank statements, Kaiser never suspected that his payment method had changed. /d. ¥ 29. After the purported authorization, USAA Life NY began withdrawing money on a semi- annual basis from the Kaiser family bank account. /d. § 31. On January 3, 2022, the “Selected Benefit Period” expired, and USAA Life NY continued to automatically debit Kaiser’s bank account twice a year to cover the policy’s premiums, which amounted to $2,672.80 annually, or $1,336.40 semi-annually. Jd. § 32. Kaiser did not discover these withdrawals until around February 2024, at which point he contacted USAA Life NY and demanded a refund for all the payments he made beyond the “Selected Benefit Period” expiration date, which was when he expected the policy to have ended. /d. J 32-33. USAA Life NY agreed to issue a refund to Kaiser in the amount of $1,096.53, which was less than the most recent semi-annual payment he had

made. Id. ¶ 33. Kaiser continued to seek resolution, but USAA Life NY said that Kaiser “was required to affirmatively cancel the policy to avoid further premium charges beyond the ‘Selected Benefit Period[.]’” Id. ¶¶ 34-36. USAA Life NY further stated that Mrs. Kaiser’s authorization of the change to the method of payment was acceptable because she had been authorized as a “payer” under the policy. Id. ¶ 37. On May 2, 2024, Kaiser filed a class action lawsuit against Defendants alleging that they

violated the Electronic Funds Transfer Act (“EFTA”) (Count 1), violated § 349 of New York’s General Business Law (“GBL”) (Count 2), committed common law fraud (Count 3), breached their contract (Count 4), and illegally converted funds (Count 5). Id. at 21-22. On December 6, 2024, Defendants moved to dismiss, ECF No. 54, raising jurisdictional arguments and asserting that Kaiser failed to state a claim. See generally Defs.’ Supp. LEGAL STANDARD “To survive a motion to dismiss, a complaint must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Sacerdote v. N.Y. Univ., 9 F.4th 95, 106 (2d Cir. 2021) (quoting Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009)).1 “In assessing the complaint, [a court] must construe it liberally, accepting all factual allegations therein as true

and drawing all reasonable inferences in the plaintiff[’s] favor.” Id. at 106-07. The court may also “consider . . . documents incorporated by reference in the complaint.” DiFolco v. MSNBC Cable L.L.C., 622 F.3d 104, 111 (2d Cir. 2010). However, the court must disregard any “conclusory allegations, such as ‘formulaic recitation[s] of the elements of a cause of action.’” Sacerdote, 9 F.4th at 107 (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007)). “A complaint is

1 All references to Rules are to the Federal Rules of Civil Procedure.

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Geoffrey R. Kaiser, on behalf of himself and all others similarly situated v. USAA Life Insurance Company and USAA Life Insurance Company of New York, Counsel Stack Legal Research, https://law.counselstack.com/opinion/geoffrey-r-kaiser-on-behalf-of-himself-and-all-others-similarly-situated-nysd-2026.